Holiday Inn Lancaster by IHG

3.5 star property
Hotel with an indoor pool, 7-minute walk to Lancaster County Convention Center

Choose dates to view prices

Photo gallery for Holiday Inn Lancaster by IHG

Exterior
Lunch and dinner served
Terrace/patio
Property amenity
Indoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
26 East Chestnut Street, Lancaster, PA, 17602
  • Place, Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Place, Central Market
    ‪6 min walk‬
  • Place, Lancaster County Convention Center
    ‪8 min walk‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

7.2 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lancaster

Located in Historic Downtown Lancaster within a short walk of Lancaster County Convention Center, Holiday Inn Lancaster by IHG is within a mile (2 km) of other popular sights such as Franklin & Marshall College. This 215-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Lancaster Marriott at Penn Square - 6 min walk - 0.4 miles
  • Central Market - 6 min walk - 0.4 miles
  • Fulton Theatre - 6 min walk - 0.4 miles
  • Lancaster County Convention Center - 8 min walk - 0.4 miles
  • Franklin & Marshall College - 16 min walk - 0.9 miles

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 40 min drive

Restaurants

  • ‪The Elks Club - ‬2 min walk
  • ‪Marion Court Room - ‬1 min walk
  • ‪House of Pizza - ‬2 min walk
  • ‪The Village - ‬1 min walk
  • ‪Square One Coffee Roasters - ‬1 min walk

About this property

Holiday Inn Lancaster by IHG

Hotel with an indoor pool, 7-minute walk to Lancaster County Convention Center
At Holiday Inn Lancaster by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 15 per night. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Imperial

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 22,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Are free cancellation options available at Holiday Inn Lancaster by IHG?

Holiday Inn Lancaster by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to do close to Holiday Inn Lancaster by IHG?

This hotel is situated in Historic Downtown Lancaster, just steps from Sehner-Ellicott-von Hess House, and within a 10-minute walk of Central Market and Lancaster Marriott at Penn Square. You'll also find Fulton Theatre and Lancaster Science Factory less than a mile away.

Will I be able to park at Holiday Inn Lancaster by IHG?

Yes, covered parking is offered for USD 15 per night with in/out privileges. Accessible parking is also available for guests.

Does Holiday Inn Lancaster by IHG feature a casino at the property?

No, Holiday Inn Lancaster by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Lancaster by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Holiday Inn Lancaster by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Lancaster by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Lancaster by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Lancaster by IHG serves a cooked-to-order breakfast for a surcharge each morning at The Imperial.

Does Holiday Inn Lancaster by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Lancaster by IHG for a fee of USD 50 per pet, per night.

Are there connecting rooms at Holiday Inn Lancaster by IHG?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Lancaster by IHG?

The closest major airport to Holiday Inn Lancaster by IHG is Lancaster, PA (LNS), which is 8.8 mi away (21 minutes by car). Another top airport is Harrisburg Intl. Airport (MDT), which is around 26.1 mi away.

Are there rooms with balconies at Holiday Inn Lancaster by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Lancaster by IHG.

Holiday Inn Lancaster by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1007 reviews
Rating 8 - Good. 273 out of 1007 reviews
Rating 6 - Okay. 130 out of 1007 reviews
Rating 4 - Poor. 55 out of 1007 reviews
Rating 2 - Terrible. 40 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. The onsite restaurant was great for dinner.
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the bed was absolutely comfortable. Bathroom was clean, but what made the stay so wonderful was the staff. Seriously, some of the most attentive and friendly staff I have experienced in a hotel stay in a long time. I literally mean everyone my wife and I interacted with. Take a bow Holiday Inn in downtown Lancaster…you deserve it. 🙂
Stayed 3 nights in Oct 2025

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, perfect location. We did order from the restaurant attached to the hotel, the dessert was ok, it was still frozen.
Stayed 1 night in Nov 2025

6/10 Okay

Jim

Traveled with family
Liked: Staff & service, property conditions & facilities
When the toilet was flushed, you would lose.Pressure in the shower . the hall area smell musty and not very pleasant.
Stayed 2 nights in Oct 2025

2/10 Terrible

Nairobi

Traveled with family
Our room #507 had bed begs. Hotel is not being responsive about the matter.
Stayed 1 night in Oct 2025

4/10 Poor

Wyatt

Stayed 1 night in Oct 2025

8/10 Good

Linda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, parking is convenient and the property is clean. My only complaint is the paper-thin walls; I could hear every time someone’s door slammed, the elevator ding and open/close, a dog barking across the hall, and the room next to me blaring music at 9am. Didn’t make for a very good night’s sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Stayed 1 night in Oct 2025

10/10 Excellent

Todd, SPRING CITY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO PLACE FOR DOGS
Stayed 1 night in Oct 2025

10/10 Excellent

Scott, Pittsburgh

Stayed 2 nights in Sep 2025

8/10 Good

Geraldine

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was super friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabella

Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, bedding comfortable, bathroom clean & plenty of towels. Restaurant was excellent..best crabcake & service was top notch!
Stayed 1 night in Oct 2025

10/10 Excellent

Roscoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable but no room service or room safe, which I missed. Parking was very handy in the structure next to hotel. Restaurant in hotel was excellent!
Hamilton factory clock tower.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gabriela

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

6/10 Okay

Gale

Stayed 2 nights in Sep 2025

10/10 Excellent

Eliot

The staff and our room exceeded expectations. Well done.
Stayed 1 night in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025