6/10 Okay
ALEJANDRA
Traveled with family
Jul 21, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALEJANDRA
Stayed 1 night in Jul 2025
Hotel La Serena Plaza
3.0 star property
Choose dates to view prices
Photo gallery for Hotel La Serena Plaza
Reviews
7.07.0 out of 10
Good
Popular amenities
- Pool
- Breakfast included
- Spa
- Parking included
- Free WiFi
- Restaurant
Explore the area
Avenida de Aguirre, 0660, La Serena, Coquimbo, 1700000
- El Faro BeachPlace, El Faro Beach1 min walk
- La Serena LighthousePlace, La Serena Lighthouse5 min walk
- La Serena BeachPlace, La Serena Beach18 min walk
- La Serena (LSC-La Florida)Airport, La Serena (LSC-La Florida)12 min drive
Room options
View all photos for Triple Room, 3 Twin Beds
Triple Room, 3 Twin Beds
- 215 sq ft
- Sleeps 3
- 3 Twin Beds
View all photos for Standard Double Room, 1 Queen Bed
Standard Double Room, 1 Queen Bed
- 215 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Double Room, 2 Twin Beds
Standard Double Room, 2 Twin Beds
- 215 sq ft
- Sleeps 2
- 2 Twin Beds
View all photos for Superior Room, 1 Queen Bed
Superior Room, 1 Queen Bed
- 215 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Room
Superior Room
- 215 sq ft
- Sleeps 2
- 2 Large Twin Beds
View all photos for Superior Quadruple Room
Superior Quadruple Room
- 269 sq ft
- Sleeps 5
- 3 Twin Beds and 1 Queen Bed
View all photos for Junior Suite
Junior Suite
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
About the neighborhood
La Serena
Hotel La Serena Plaza places you within a 5-minute walk of El Faro Beach and La Serena Lighthouse. This 52-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
What's nearby
- El Faro Beach - 1 min walk - 0.1 miles
- La Serena Lighthouse - 5 min walk - 0.3 miles
- La Serena Beach - 18 min walk - 1.0 mile
- Mall Plaza La Serena - 4 min drive - 1.5 miles
- Sea Avenue - 6 min drive - 1.7 miles
Getting around
- Coquimbo Station - 22 min drive
- La Serena (LSC-La Florida) - 17 min drive
Restaurants
- Mare By Bombo - 18 min walk
- La Mia Pizza - 17 min walk
- Hotel Canto Del Mar - 18 min walk
- La Trinidad - 18 min walk
- Brisa Restaurant Serena Club Resort - 10 min walk
About this property
Hotel La Serena Plaza
At Hotel La Serena Plaza, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a conference center, a business center, and laundry facilities.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers and hair dryers. Phones are also standard.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Food and drink
- Free buffet breakfast available daily 7:00 AM to 11:00 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Free daily manager's reception
Things to do
- Outdoor pool
- TV in common areas
Family friendly
- Laundry facilities
- Outdoor pool
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Water dispenser
Guest services
- Housekeeping (daily)
- Multilingual staff
- Wedding services
Business services
- 5 meeting rooms
- Business center
- Conference center (7,965 square feet of space)
- Coworking space
Outdoors
- Garden
Spa
- Massage
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk (39 inches high)
- Wheelchair-accessible restaurant
More
- Ballroom
- Banquet hall
- Communal living room
- Reception hall
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 40-inch LCD TV with satellite channels
More
- Heating
- Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets or service animals
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
These are all of the charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
- Check-in: 3:00 PM
- Check-out: noon
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
- Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
- Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
- There are no elevators.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Property is also known as
Hotel La Serena Plaza Hotel
Hotel La Serena Plaza La Serena
Hotel La Serena Plaza Hotel La Serena
Frequently asked questions
What's there to see around Hotel La Serena Plaza?
This hotel is located in La Serena and just steps from La Serena Lighthouse and El Faro Beach. You'll also find La Serena Beach and Puerta del Mar Mall less than a mile away.
Is there parking available at Hotel La Serena Plaza?
Yes, uncovered self parking is offered for free at the hotel.
Is there a spa available at Hotel La Serena Plaza?
Spa services at the hotel include massages.
Does Hotel La Serena Plaza have a casino at the property?
No, Hotel La Serena Plaza doesn't have a casino.
Is there an indoor pool at Hotel La Serena Plaza?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.
What amenities will couples enjoy at Hotel La Serena Plaza?
There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.
Are there hot tubs at Hotel La Serena Plaza?
No, there isn't a spa tub at this hotel.
Does Hotel La Serena Plaza have a restaurant that serves breakfast?
Yes, Hotel La Serena Plaza serves free buffet breakfast each morning from its restaurant.
Does Hotel La Serena Plaza allow pets to stay for free?
No, pets and service animals aren't allowed at Hotel La Serena Plaza.
Are there connecting rooms at Hotel La Serena Plaza?
No, this hotel doesn't feature connecting guestrooms.
Where is the closest airport to Hotel La Serena Plaza?
The closest major airport to Hotel La Serena Plaza is La Serena (LSC-La Florida), which is 4.6 mi away (17 minutes by car).
Are there rooms with balconies at Hotel La Serena Plaza?
No, you won't find guestrooms with balconies at Hotel La Serena Plaza.
Does Hotel La Serena Plaza have a wedding venue on site?
If wedding bells are in your future, take advantage of the wedding venue at Hotel La Serena Plaza.
Hotel La Serena Plaza Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
9.0/10
Cleanliness
10/10
Staff & service
10/10
Amenities
7.0/10
Property conditions & facilities
Reviews
8/10 Good
Gabriel
Traveled with family and small children
Jan 11, 2026
Liked: Cleanliness, amenities
Les lits, le personnels et la piscine était super.
Gabriel
Stayed 2 nights in Jan 2026