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Puerto Palmeras Tarapoto Resort

3.5 star property

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Photo gallery for Puerto Palmeras Tarapoto Resort

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Property grounds
Breakfast, lunch, dinner served; local and international cuisine
Family Quadruple Room | Hypo-allergenic bedding, minibar, free WiFi, bed sheets
Game room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Fernando Belaunde Terry, Km 3, La Banda de Shilcayo, San Martín, 22200
  • Place, Plaza de Armas de Tarapoto
    ‪7 min drive‬
  • Place, Museo Regional
    ‪7 min drive‬
  • Place, Takiwasi Center
    ‪9 min drive‬
  • Airport, Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Romantic Double Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Romantic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Family Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Family Quadruple Room

  • Garden view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

About the neighborhood

La Banda de Shilcayo

Puerto Palmeras Tarapoto Resort is located within a few miles (5 km) of Museo Regional and Plaza de Armas de Tarapoto. This 45-room, 3.5-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza de Armas de Tarapoto - 7 min drive - 2.6 miles
  • Museo Regional - 7 min drive - 2.6 miles
  • Takiwasi Center - 9 min drive - 3.1 miles
  • Tarapoto National University of San Martin - 9 min drive - 4.0 miles
  • Petroglifos de Polish - 9 min drive - 3.8 miles

Getting around

  • Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes) - 14 min drive

Restaurants

  • ‪Hotel Nila's - ‬6 min drive
  • ‪Recreo Turístico Monsefú - ‬6 min drive
  • ‪Suchiche Café & Bar - ‬7 min drive
  • ‪Cafetería Altomayo - ‬7 min drive
  • ‪La Patarashca Restaurant - ‬7 min drive

About this property

Puerto Palmeras Tarapoto Resort

Guests staying at Puerto Palmeras Tarapoto Resort enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include meeting rooms, a conference center, and free use of bicycles.
32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and free toiletries. Minibars and wardrobes or closets are also standard.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM on request
  • Free uncovered self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • El Tambo
  • Mango Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference center (6,028 square feet of space)

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 30 2026 to April 15 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Day (January 1) Gala Dinner per adult: USD 95.00
  • New Year's Day (January 1) Gala Dinner per child: USD 95.00 (from 3 to 11 years old)
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.
Property Registration Number 20227553236

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pool access available from 10:00 AM to 8:00 PM.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Puerto Palmeras Tarapoto
PUERTO PALMERAS TARAPOTO RESORT Hotel
PUERTO PALMERAS TARAPOTO RESORT La Banda de Shilcayo
PUERTO PALMERAS TARAPOTO RESORT Hotel La Banda de Shilcayo

Frequently asked questions

Is free cancellation available at Puerto Palmeras Tarapoto Resort?

Puerto Palmeras Tarapoto Resort offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Puerto Palmeras Tarapoto Resort?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Puerto Palmeras Tarapoto Resort on Mar 31, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Puerto Palmeras Tarapoto Resort?

This hotel is located in La Banda de Shilcayo, close to Plaza de Armas de Tarapoto, Museo Regional, and Petroglifos de Polish. You'll also find Taytamaki Viewpoint and Chullachaqui Theme Park nearby.

Will I be able to park at Puerto Palmeras Tarapoto Resort?

Yes, uncovered self parking is offered for free at the hotel.

Does Puerto Palmeras Tarapoto Resort include a casino at the property?

No, Puerto Palmeras Tarapoto Resort doesn't have a casino.

Is there an indoor pool at Puerto Palmeras Tarapoto Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Puerto Palmeras Tarapoto Resort?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Puerto Palmeras Tarapoto Resort have a hot tub?

No, there isn't a spa tub at this hotel.

Does Puerto Palmeras Tarapoto Resort feature a restaurant that includes a breakfast menu?

Yes, Puerto Palmeras Tarapoto Resort serves free full breakfasts at El Tambo each morning.

Does Puerto Palmeras Tarapoto Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Puerto Palmeras Tarapoto Resort.

Are there connecting rooms at Puerto Palmeras Tarapoto Resort?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Puerto Palmeras Tarapoto Resort?

The closest major airport to Puerto Palmeras Tarapoto Resort is Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes), which is 2.7 mi away (14 minutes by car).

Are there rooms with balconies at Puerto Palmeras Tarapoto Resort?

No, there aren't any guestrooms with balconies at Puerto Palmeras Tarapoto Resort.

Puerto Palmeras Tarapoto Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Corina

Traveled with family
Liked: Cleanliness, staff & service
While the property is nice it has seen better days. The gardens were nice. The pool is lovely and the rooms are clean. The amenities were old like the warped pool tables. There wasn’t much interior seating in the social areas to sit at on rainy days except for the restaurant. The few staff that worked there were friendly and they work hard. Dinning is very limited - it’s the same menu at the outdoor bar as the dining room. Consider that this property is outside the main district so you do have to call for moto taxi or car if you’re bored and want to get some entertainment.
Stayed 2 nights in Apr 2025

10/10 Excellent

Doris B Barzola

Stayed 2 nights in Apr 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing
Stayed 2 nights in Oct 2023

8/10 Good

cesar alberto

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Yliana

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Apr 2025

8/10 Good

JOSE LUIS

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023