THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

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Courtyard
Property video
Body treatments, facials
Hair dryer, slippers, bidet, towels
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

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175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Chion-in Temple
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪17 min walk‬

Room options

Superior Queen/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Twin/Shower Booth, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe Twin, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Triple, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

Deluxe Accessible Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Premier King/Shower Booth, Non Smoking

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premier Twin, Non Smoking

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Premier Triple/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

Executive King, Non Smoking

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Awata Suite, Non Smoking

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Okazaki Suite, Non Smoking

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Shirakawa Suite, Non Smoking

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Pan Pacific Suite, Non Smoking

  • City view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe King

  • Sleeps 2
  • Free WiFi

Deluxe Queen

  • Sleeps 2
  • Free WiFi

Deluxe Twin

  • Sleeps 2
  • Free WiFi

Deluxe Triple

  • Sleeps 3
  • Free WiFi

Deluxe Accessible Twin

  • Sleeps 2
  • Free WiFi

Premier Twin

  • Sleeps 3
  • Free WiFi

Superior Queen-Shower Booth

  • Sleeps 2
  • Free WiFi

Superior Twin-Shower Booth

  • Sleeps 2
  • Free WiFi

Premier King Shower Booth

  • Sleeps 2
  • Free WiFi

Premier Triple-Shower Booth

  • Sleeps 3
  • Free WiFi

Executive King

  • Sleeps 2
  • Free WiFi

Executive Twin

  • Sleeps 3
  • Free WiFi

Awata Suite

  • Sleeps 2
  • Free WiFi

Okazaki Suite

  • Sleeps 2
  • Free WiFi

Shirakawa Suite

  • Sleeps 2
  • Free WiFi

Pan Pacific Suite

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Kyoto

Located in Higashiyama Ward, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is adjacent to Awata Shrine and within a 5-minute walk of other popular sights like Chion-in Temple. This 4.5-star hotel has 143 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Chion-in Temple - 3 min walk - 0.2 miles
  • Yasaka Shrine - 9 min walk - 0.5 miles
  • Heian Shrine - 9 min walk - 0.5 miles
  • Kawaramachi Street - 17 min walk - 0.9 miles
  • Kiyomizu Temple - 8 min drive - 1.7 miles

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 13 min walk
  • Itami Airport (ITM) - 66 min drive

Restaurants

  • ‪お食事処明日香 - ‬1 min walk
  • ‪あるぺんrose - ‬2 min walk
  • ‪おふく - ‬1 min walk
  • ‪シュイロ - ‬2 min walk
  • ‪丹 tan - ‬4 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Guests of THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel enjoy a gym, free WiFi in public areas, and spa services. Transportation is made easy with a free train station shuttle. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, laundry facilities, and a garden.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, slippers, toothbrushes and toothpaste, and bidets. Safes are also available.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 2:00 PM—-3:00 AM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

Frequently asked questions

Is free cancellation available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel on Jun 9, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

This hotel is situated in Higashiyama Ward within a short 18-minute walk of Kawaramachi Street and also 10 minutes on foot from Heian Shrine. You'll also find Yasaka Shrine and Shijo Street less than a mile away.

Will I be able to park at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there isn't parking available at the hotel.

Is there a spa at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Spa services at the hotel include body treatments and facials.

Are there luxury amenities available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Yes, guests can indulge in luxuries such as a restaurant, spa services, and a bar/lounge at this hotel.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel feature a casino on the premises?

No, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel doesn't have a casino.

Will I find an indoor pool at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there is no indoor pool at this hotel.

Is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a bar/lounge.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have a restaurant that serves breakfast?

Yes, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel serves buffet breakfast for a surcharge each morning at NANANOICHI.

Will THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel allow pets to stay for free?

No, pets aren't allowed at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel though service animals are welcome.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

The closest major airport to THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is Itami Airport (ITM), which is about 24.6 mi away.

Can I book a room with a balcony at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, there aren't any guestrooms at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel that offer a balcony.

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 305 out of 390 reviews
Rating 8 - Good. 59 out of 390 reviews
Rating 6 - Okay. 15 out of 390 reviews
Rating 4 - Poor. 6 out of 390 reviews
Rating 2 - Terrible. 5 out of 390 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

serena

Stayed 6 nights in Jan 2026

10/10 Excellent

Ruwanthi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, cosy room. Great staff. Laundry on site and a shuttle back and forth to the train station. In a very convenient location for sightseeing and restaurants. Highly recommend!
Stayed 2 nights in Jan 2026

10/10 Excellent

Massimo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room good breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Ruth Dovie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Jan 2026

10/10 Excellent

serena

Liked: Cleanliness, staff & service, amenities
Elegant hotel with plush beds, laundry service and very helpful and friendly staff. The rooms were spotless and the turndown service excellent. Great location to the eastern shrines of Kyoto. Out of the hustle of the goin but with transportation close by. One of my favorite hotels I've ever stayed in!
Stayed 3 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff, delicious breakfast and
Stayed 2 nights in Jan 2026

10/10 Excellent

kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and welcome, help with travel plans. Room was clean and comfortable, nice shuttle van and great location too! Thank you Hotel Higashiyama team
Stayed 2 nights in Jan 2026

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
I absolute loved everything about the location (close to a 7/11), buses that could take you around the area, the beds, the room, the service was great. I actually recommend this hotel to anyone I know going to Kyoto.
Stayed 2 nights in Nov 2025

10/10 Excellent

Erkki

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, excellent service and delicious breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at this hotel. Serene area close to many beautiful temples. Gentle and lovely staff attending to every need.
Stayed 6 nights in Dec 2025

10/10 Excellent

Maxime

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at The Hotel Higashiyama Kyoto Tokyu and it was a wonderful experience. The location in a short walk from historic temples, charming streets, and excellent dining. The staff were consistently attentive and professional, offering helpful local tips and making check‑in and check‑out effortless. My room was spacious, immaculately clean, and thoughtfully designed; the bed was comfortable and the windows framed peaceful city and garden views. For the quality of the hotel, the price felt like a real bargain. The hotel’s calm atmosphere made it easy to unwind after a day of sightseeing. I would happily return on my next trip to Kyoto.
Stayed 3 nights in Dec 2025

2/10 Terrible

Asmaa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bad experience very small room. Bad odorat and they charge 3000 yen for lost keys it s almost 25 dollars , avoid this hotel very expensive for what it is
Stayed 4 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in a quiet residential neighbourhood. Generously sized rooms with grea amenities.
Stayed 3 nights in Dec 2025

10/10 Excellent

MIHO

Stayed 1 night in Jan 2026

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Mordechai

Stayed 4 nights in Dec 2025

10/10 Excellent

Doran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great shuttle service from the station to the hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

Shady

Liked: Cleanliness, staff & service
Excellent property, great rooms. Staff was very helpful and accommodating, and rooms were very clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Oleksii

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service
Stayed 7 nights in Dec 2025

10/10 Excellent

Shady

Liked: Cleanliness, staff & service, amenities
Incredibly helpful staff, very clean property and room.
Stayed 1 night in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Very helpful and extremely nice staff. Rooms were very clean and the hotel over all was very luxurious. Would definitely return back again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lloyd

Traveled with group
Liked: Cleanliness, staff & service, amenities
Spotless room, courteous staff, good location to temples and trails
Stayed 4 nights in Dec 2025

10/10 Excellent

Josh

Stayed 5 nights in Dec 2025

10/10 Excellent

Rosario Felisa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. Staff very courteous. Shuttle to and from Kyoto Station was a plus 😊
Stayed 5 nights in Dec 2025

10/10 Excellent

Derek, Burnaby

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great staff. Comfortable. Clean. Would stay again!
Stayed 2 nights in Dec 2025