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Richmond Hotel Kumamoto Shinshigai

3.0 star property

Choose dates to view prices

Photo gallery for Richmond Hotel Kumamoto Shinshigai

Lobby sitting area
Restaurant
Interior
Property entrance
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Chuoku, Shinshigai 6-16, Kumamoto
  • Place, Sakura Machi Kumamoto
    ‪6 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Place, Kumamoto Castle
    ‪11 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪29 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hollywood Twin Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Double Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Smoking

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Double Room Non Smoking For 2 Person

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room Non Smoking For 2 Person

  • Sleeps 2

View all photos for Standard Double Room Smoking For 2 Person

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room Smoking For 2 Person

  • Sleeps 2

View all photos for Corner Double Room Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room Non Smoking

  • Sleeps 2

View all photos for Corner Double Room Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room Smoking

  • Sleeps 2

View all photos for Single-Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single-Smoking

  • Sleeps 1

View all photos for Single -Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single -Non Smoking

  • Sleeps 1

View all photos for Hollywood Twin Room - Non-Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Corner Double Room For 1 Person-Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room For 1 Person-Non Smoking

  • Sleeps 1

View all photos for Corner Double Room For 1 Person-Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room For 1 Person-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Hollywood Twin For 1 Person [Non-smoking]

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin For 1 Person [Non-smoking]

  • Sleeps 1

Hollywood Twin For 1 Person Smoking

  • Sleeps 1

About the neighborhood

Kumamoto

Located in Chuo Ward, Richmond Hotel Kumamoto Shinshigai is next to Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade. The 158 rooms at this 3-star hotel include refrigerators, electric kettles, and LCD TVs.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 miles
  • Sakura Machi Kumamoto - 6 min walk - 0.3 miles
  • Kumamoto City Hall - 7 min walk - 0.4 miles
  • Kumamoto-jo Hall - 7 min walk - 0.4 miles
  • Kumamoto Castle - 11 min walk - 0.6 miles

Getting around

  • Suidocho Tram Stop - 10 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 47 min drive

Restaurants

  • ‪資さんうどん - ‬2 min walk
  • ‪菅乃屋 新市街店 - ‬1 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk

About this property

Richmond Hotel Kumamoto Shinshigai

At Richmond Hotel Kumamoto Shinshigai, guests have access to free WiFi in public areas, microwave in a common area, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. This hotel also has a vending machine.
Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and toilets with an electronic bidet. Other amenities include refrigerators, electric kettles, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 2200 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Hotel Shinshigai
Richmond Kumamoto Shinshigai
Richmond Shinshigai
Richmond Kumamoto Shinshigai
Richmond Hotel Kumamoto Shinshigai Hotel
Richmond Hotel Kumamoto Shinshigai Kumamoto
Richmond Hotel Kumamoto Shinshigai Hotel Kumamoto

Frequently asked questions

Is a free cancellation option available at Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Richmond Hotel Kumamoto Shinshigai?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Richmond Hotel Kumamoto Shinshigai on Apr 12, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Richmond Hotel Kumamoto Shinshigai?

This hotel is situated in Chuo Ward, just steps from Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade, and within a short walk of Sakura Machi Kumamoto. You'll also find Kumamoto Castle and Contemporary Art Museum Kumamoto less than a mile away.

Is parking available on site at Richmond Hotel Kumamoto Shinshigai?

No, there isn't parking at this hotel.

Does Richmond Hotel Kumamoto Shinshigai include a casino?

No, Richmond Hotel Kumamoto Shinshigai doesn't have a casino.

Will I find an indoor pool at Richmond Hotel Kumamoto Shinshigai?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Richmond Hotel Kumamoto Shinshigai?

Couples staying at this hotel will value amenities like slippers, slippers in some guestrooms, as well as a 24-hour front desk.

Does Richmond Hotel Kumamoto Shinshigai have a hot tub?

No, this hotel doesn't have a spa tub.

Does Richmond Hotel Kumamoto Shinshigai have a restaurant with a breakfast menu?

Richmond Hotel Kumamoto Shinshigai offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Richmond Hotel Kumamoto Shinshigai allow pets to stay for free?

No, pets aren't allowed at Richmond Hotel Kumamoto Shinshigai though service animals are welcome.

Does Richmond Hotel Kumamoto Shinshigai have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Richmond Hotel Kumamoto Shinshigai?

The closest major airport to Richmond Hotel Kumamoto Shinshigai is Kumamoto Airport (KMJ), which is 11.6 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Richmond Hotel Kumamoto Shinshigai?

No, there aren't any guestrooms with balconies at Richmond Hotel Kumamoto Shinshigai.

Richmond Hotel Kumamoto Shinshigai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 255 out of 503 reviews
Rating 8 - Good. 206 out of 503 reviews
Rating 6 - Okay. 34 out of 503 reviews
Rating 4 - Poor. 5 out of 503 reviews
Rating 2 - Terrible. 3 out of 503 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great shops and restaurants just minutes away by walking. Wi-fi tops. Staff always excellent. Stayed four times at this property.
Stayed 6 nights in Sep 2025

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very professional staff, exceptionally clean facilities, comfortable bed, wired internet access with a complimentary cable, and a fantastic central location—just a short walk from the tram station.
Stayed 2 nights in Aug 2025

10/10 Excellent

Radoslav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Not about the property but it would have been nice to have some English tea in a room
Stayed 2 nights in Jun 2025

6/10 Okay

Kwok Tang

Traveled with family and small children
Liked: Staff & service, amenities
The hotel is convenience, but full of smell of smoking inside and outside the room. Bathroom not clean.
Stayed 2 nights in Mar 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the downtown area and close walking distance to Kumamoto Castle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yulia, foster city

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick, Hoon Thiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel allows easy access to many places providing me the convenience I seek for my trip.
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Sze Ching

Stayed 2 nights in Apr 2024

10/10 Excellent

Dallas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Excellent stay.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is located inside the shopping arcade. It is convinient but if you arrive with car you will have to park about 3~5 minutes walk away. reception is ok. NO English. Rooms convenient - no view. Amenities - ok wifi - ok breakfast - you can choose set from fix menu and other items such as salad etc. are in bar self service. Not good value compare to other places we been.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jan 2020

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

After the earthquake

Three day stay in Kumamoto, this hotel is on the edge of the shopping area, undercover access to most shopping. Hotel was easily accessable.
Stayed 3 nights in Jan 2020

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel that in the middle of shopping street

Location is excellent ( I was confused by GPU guidance)! Yes, it’s in the middle of Japanese shopping street, therefore, I parked my car outside of the shopping street/ area. Bigger room than usual, good breakfast selection, friendly staffs, convenience shopping distance, and lots of lunch/ dinning options around it. Definitely recommended!
Stayed 1 night in Dec 2019

10/10 Excellent

Sunnie Sy Nee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place!

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel

Large clean room which made it a very comfortable stay for 3 pax. Location of hotel is excellent too, being within a huge shopping mall. Walking distance to Kumamoto Castle and other tourist attractions around the castle. Will definitely stay here again!
Stayed 1 night in Dec 2019

10/10 Excellent

ARC, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great about this place. A pity that the parking is located about 5 mins walk away and there is no official lobby doorstep to park the car to load/unload.
Stayed 2 nights in Dec 2019

10/10 Excellent

Phoebe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Convenient and locate in the heart of busiest area

Locate next to bus terminal and shopping and eat area. We reserved the 3beds room but the extra bed is a bit short and not so comfortable
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with shopping and restaurant nearby. No car park on site
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

H

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant place, super moden, clean and high-tech
Stayed 3 nights in Oct 2019