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Hotel Crown Hills Kumamoto

2.5 star property
Hotel with a full-service spa, near Kumamoto Castle

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Photo gallery for Hotel Crown Hills Kumamoto

Enjoy a diverse spread of international cuisine at our buffet, featuring a variety of salads, meats, and prepared dishes.
Check-in and unwind in our welcoming reception area, featuring a comfortable seating area and helpful staff.
Cozy library with bookshelves and a reading table.
Enter through the grand entrance, flanked by two sturdy columns, into a beautifully tiled lobby.
Enjoy a cozy retreat with a single bed, sheer curtains, and a bright atmosphere.

Popular amenities

  • Breakfast available
  • Spa
  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
67-1 Karashimacho Chuo Ward, Kumamoto, Kumamoto, 860-0804
  • Kumamoto-jo Hall
    ‪3 min walk‬
  • Sakura Machi Kumamoto
    ‪3 min walk‬
  • Kumamoto Castle
    ‪13 min walk‬
  • Kumamoto (KMJ)
    ‪22 min drive‬

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Room options

View all photos for Twin Room, Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi-double room, Non Smoking

Soundproofing, free WiFi, bed sheets

Semi-double room, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, Smoking

Double Room, Smoking | Soundproofing, free WiFi, bed sheets

Double Room, Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Smoking

Single Room, Smoking | Soundproofing, free WiFi, bed sheets

Single Room, Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Single Room, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi-double room, Smoking

Soundproofing, free WiFi, bed sheets

Semi-double room, Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room-Non-Smoking

Soundproofing, free WiFi, bed sheets

Single Room-Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room-Smoking

Soundproofing, free WiFi, bed sheets

Single Room-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room-Smoking

Soundproofing, free WiFi, bed sheets

Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room-Non-Smoking

Soundproofing, free WiFi, bed sheets

Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room-Non-Smoking

Television

Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room-Smoking

Television

Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

Semi-Double With Bath, City View

  • Sleeps 2
  • 1 Double Bed

Double Room-Smoking-Eco Plan (No Daily Cleaning)

  • Sleeps 2
  • 1 Double Bed

[Smoking] Semi-Double [Single Room] [Smoking]

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Kumamoto

Located in Chuo Ward within a 5-minute walk of Kumamoto-jo Hall, Hotel Crown Hills Kumamoto is within a mile (2 km) of other popular attractions like Kumamoto Castle. The 90 rooms at this hotel include refrigerators, coffee makers, and TVs.

What's nearby

  • Kumamoto-jo Hall - 3 min walk - 0.2 miles
  • Sakura Machi Kumamoto - 3 min walk - 0.2 miles
  • Kumamoto City Hall - 9 min walk - 0.5 miles
  • Kumamoto Castle - 13 min walk - 0.7 miles
  • Kumamoto Station Tourist Information Center - 2 min drive - 1.1 miles

Getting around

  • Kumamoto Minami Station - 8 min drive
  • Suidocho Tram Stop - 18 min walk
  • Kumamoto Airport (KMJ) - 55 min drive

Restaurants

  • ‪与志 - ‬3 min walk
  • ‪アパホテル熊本桜町バスターミナル南 - ‬4 min walk
  • ‪中華旬菜燕燕 - ‬3 min walk
  • ‪秀ちゃんラーメン - ‬1 min walk
  • ‪会楽園 - ‬4 min walk

About this property

Hotel Crown Hills Kumamoto

Hotel with a full-service spa, near Kumamoto Castle
A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Crown Hills Kumamoto. Self parking is available for JPY 800 per night. Front-desk staff can assist with luggage storage and dry cleaning/laundry. Other amenities at this spa hotel include free newspapers, laundry facilities, and a vending machine.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, bathrobes, slippers, and bidets. Refrigerators and coffee makers are also standard.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 800 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 800 for adults and JPY 800 for children

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 800 for adults and JPY 800 for children
  • Uncovered self parking fee: JPY 800 per night (in/out privileges)
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No alcohol is permitted at Hotel Crown Hills Kumamoto.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Crown Hills Kumamoto
Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel
Hotel Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel Kumamoto

Frequently asked questions

Is free cancellation available at Hotel Crown Hills Kumamoto?

Hotel Crown Hills Kumamoto offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Hotel Crown Hills Kumamoto?

This hotel is situated in Chuo Ward, just steps from Sakura Machi Kumamoto, and within a 10-minute walk of Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade. You'll also find Kumamoto Castle and Contemporary Art Museum Kumamoto less than a mile away.

Will I be able to park at Hotel Crown Hills Kumamoto?

Yes, uncovered parking is offered for JPY 800 per night with in/out privileges.

Is a spa located at Hotel Crown Hills Kumamoto?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Crown Hills Kumamoto feature a casino at the property?

No, Hotel Crown Hills Kumamoto doesn't have a casino.

Is there an indoor pool at Hotel Crown Hills Kumamoto?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Crown Hills Kumamoto?

Couples staying at this hotel will appreciate amenities like bathrobes and slippers as well as a full-service spa.

Are there hot tubs at Hotel Crown Hills Kumamoto?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Crown Hills Kumamoto have a restaurant with a breakfast menu?

Hotel Crown Hills Kumamoto offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Crown Hills Kumamoto allow pets to stay for free?

No, pets aren't allowed at Hotel Crown Hills Kumamoto.

Are there connecting rooms at Hotel Crown Hills Kumamoto?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Crown Hills Kumamoto?

The closest major airport to Hotel Crown Hills Kumamoto is Kumamoto Airport (KMJ), which is 12.6 mi away (55 minutes by car).

Can I book a room with a balcony at Hotel Crown Hills Kumamoto?

No, at Hotel Crown Hills Kumamoto, there aren't any guestrooms that list a balcony.

Hotel Crown Hills Kumamoto Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 45 reviews
Rating 8 - Good. 15 out of 45 reviews
Rating 6 - Okay. 15 out of 45 reviews
Rating 4 - Poor. 7 out of 45 reviews
Rating 2 - Terrible. 3 out of 45 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

4.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

koji

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

古いホテル

古い建物なので所々メンテナンスが必要。　大浴場は広くてよかった
Stayed 1 night in Mar 2025

6/10 Okay

SATOSHI

Stayed 2 nights in Mar 2025

6/10 Okay

SATOMI

Business traveler
Disliked: Amenities
古い。壁も薄いのか、他の部屋の人の咳などがよく聞こえる。エレベーターが遅く1大しかないので混む。歯磨きなどもフロントから自分でもっていくシステムで、歯ブラシくらいは部屋においといてほしい。翌日荷物を預けて昼頃取りに行ったが、その時の対応の人の態度がぶっきらぼうだった。、
Stayed 1 night in Dec 2024

6/10 Okay

Takeshi

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
ありがとうございました
Stayed 1 night in Sep 2024

4/10 Poor

???

Disliked: Cleanliness, property conditions & facilities
清潔さが少し厳しいと思いました。あとWifiが、弱過ぎて、ネット漫画さえ、読みにくく感じました
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

ビジネス滞在向き

昔ながらのホテル、といった佇まいと内装。朝食会場に至るまでの通路や会場そのものなど、絨毯や壁紙に古さを感じるところがあるので、綺麗さ重視の人にはマイナスポイントかも。シングルルームは思っていたより狭く感じた。ホテル駐車場が満車でもすぐ近くにパーキングがあり、利用時は駐車後24時間800円だった。フロント前にある熊本土産コーナーは商品が充実していて、宿泊者無料のマッサージ機も２台あり、とても良い使い心地だった。
Stayed 1 night in Jun 2024

4/10 Poor

Miki

Disliked: Cleanliness, amenities, property conditions & facilities
大浴場があるとの事で予約したが、男性専用だったので、ガッカリ❗施設の紹介にそれを記入してほしかった！
Stayed 1 night in May 2024

2/10 Terrible

yuki

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
とにかく汚かった。 部屋風呂が狭くトイレ側に大量に水が流れ出て水浸し。排水も悪く最悪。 もう利用したくない。
Stayed 1 night in May 2024

6/10 Okay

MORIHIRO

Stayed 1 night in Apr 2024

8/10 Good

Kumiko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Kiyomi

Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Kazuhisa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設としてボロボロにもかかわらず、1泊15,000以上もした。 金額に対してコスパが悪い。 一晩中トイレタンクに水が流れっぱなしで、良く眠れませんでした． フロントでは、朝食券を購入したにもかかわらず、朝食無と伝えられるなど、対応に不満ありです。 きっちり日本人スタッフが対応すべきですね。
Stayed 1 night in Nov 2023

6/10 Okay

Kentaro, Hitachinaka-shi

Traveled with group
Disliked: Amenities, property conditions & facilities
バスが狭い。時間が遅いと朝食の卵が無かった。
Stayed 1 night in Sep 2023

8/10 Good

Takeshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Jul 2023

10/10 Excellent

jaechul

Stayed 2 nights in Jun 2023

8/10 Good

Toranosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

6/10 Okay

Hideyuki

Stayed 1 night in May 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Katunori

Liked: Staff & service, amenities
Stayed 1 night in Nov 2022

2/10 Terrible

shuichi

Disliked: Staff & service, amenities, property conditions & facilities
大浴場が使用できず。 部屋飲み用にコップを借りようとしたが、無いとの事。問い合わせに対して フロントの対応が気遣いに欠けている。

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Stayed 1 night in Oct 2022

8/10 Good

???

Stayed 1 night in Mar 2022

6/10 Okay

?

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
普通のビジネスホテル
Stayed 2 nights in Nov 2021