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Ark Hotel Kumamotojomae

3.0 star property
Family-friendly hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Ark Hotel Kumamotojomae

Two single beds with brown bedding and a wooden headboard, a desk with a chair, and a carpet with a geometric pattern.
Indulge in a diverse selection of meats, cheeses, and prepared dishes at our buffet.
Stunning building with a modern entrance, flat roof, and large windows.
Experience the grandeur of our lobby, featuring a high ceiling, seating area, and stunning views of the outdoors.
Enter a spacious lobby with a curved floor leading to a seating area and a large window offering views of the landscaped outdoor area.

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
5-16 Jotomachi, Chuo-ku, Kumamoto, Kumamoto-ken, 860-0846
  • Kumamoto Castle
    ‪6 min walk‬
  • Kumamoto City Hall
    ‪7 min walk‬
  • Kumamoto-jo Hall
    ‪16 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

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Room options

View all photos for Single Room, Non Smoking (Eco Plan - No Daily House Keeping)

1 bedroom, desk, blackout drapes, iron/ironing board

Single Room, Non Smoking (Eco Plan - No Daily House Keeping)

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room B, Smoking (Castle View, Eco Plan - Non Daily House Keeping)

1 bedroom, desk, blackout drapes, iron/ironing board

Twin Room B, Smoking (Castle View, Eco Plan - Non Daily House Keeping)

  • 257 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Smoking (Eco Plan - No Daily House Keeping)

1 bedroom, desk, blackout drapes, iron/ironing board

Single Room, Smoking (Eco Plan - No Daily House Keeping)

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room B, Non Smoking, (Castle View, Eco Plan - No Daily House Keeping)

1 bedroom, desk, blackout drapes, iron/ironing board

Twin Room B, Non Smoking, (Castle View, Eco Plan - No Daily House Keeping)

  • 257 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Compact Twin , Non Smoking (Eco Plan - No Daily House Keeping)

1 bedroom, desk, blackout drapes, iron/ironing board

Compact Twin , Non Smoking (Eco Plan - No Daily House Keeping)

  • 198 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room A, Non Smoking (Eco Plan - No Daily House Keeping)

1 bedroom, desk, blackout drapes, iron/ironing board

Twin Room A, Non Smoking (Eco Plan - No Daily House Keeping)

  • 233 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room B, Smoking (Castle View)

1 bedroom, desk, blackout drapes, iron/ironing board

Twin Room B, Smoking (Castle View)

  • 257 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room A, Smoking (Eco Plan - No Daily House Keeping)

1 bedroom, desk, blackout drapes, iron/ironing board

Twin Room A, Smoking (Eco Plan - No Daily House Keeping)

  • 233 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Double, Smoking (Castle View, Eco Plan - No Daily House Keeping)

1 bedroom, desk, blackout drapes, iron/ironing board

Economy Double, Smoking (Castle View, Eco Plan - No Daily House Keeping)

  • 198 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double, Smoking (Castle View)

1 bedroom, desk, blackout drapes, iron/ironing board

Economy Double, Smoking (Castle View)

  • 198 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double, Non Smoking (Castle View, Eco Plan - No Daily House Keeping)

1 bedroom, desk, blackout drapes, iron/ironing board

Economy Double, Non Smoking (Castle View, Eco Plan - No Daily House Keeping)

  • 198 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room A, Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Twin Room A, Smoking

8.0 out of 10
Very good
(1 review)
  • 233 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room A, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Twin Room A, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 233 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room B, Non Smoking (Castle View)

1 bedroom, desk, blackout drapes, iron/ironing board

Twin Room B, Non Smoking (Castle View)

  • 257 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Double, Non Smoking (Castle View)

1 bedroom, desk, blackout drapes, iron/ironing board

Economy Double, Non Smoking (Castle View)

10.0 out of 10
Exceptional
(3 reviews)
  • 198 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Single Room, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 173 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Single Room, Smoking

  • 173 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Compact Twin,Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Compact Twin,Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 198 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room A Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Twin Room A Smoking

  • Sleeps 2
  • 2 Twin Beds

Twin Room B with Kumamoto Castle Side Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room With Kumamoto Castle Side Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Economy Double Room With Kumamoto Castle Side Non Smoking

  • Sleeps 2
  • 1 Double Bed

Compact Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room With Kumamoto Castle Side Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Economy Double Room With Kumamoto Castle Side Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room B with Kumamoto Castle Side Non smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Twin Room B with Kumamoto Castle Side Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room 1 Single bed Non smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Single Room 1 Single bed Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room 1 Single bed Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Single Room 1 Single bed Smoking

  • Sleeps 1
  • 1 Twin Bed

Small Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room A Non Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Twin Room A Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double Room Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Small Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Run Of House

1 bedroom, desk, blackout drapes, iron/ironing board

Run Of House

  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Kumamoto

Located in Chuo Ward, Ark Hotel Kumamotojomae is within a 5-minute walk of popular attractions such as Kumamoto Prefectural Traditional Crafts Centre and Kumamoto Castle. This 222-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a computer station.

What's nearby

  • Contemporary Art Museum Kumamoto - 5 min walk - 0.3 miles
  • Kumamoto Castle - 6 min walk - 0.4 miles
  • Kumamoto City Hall - 7 min walk - 0.4 miles
  • Kumamoto-jo Hall - 16 min walk - 0.9 miles
  • Kumamoto Station Tourist Information Center - 3 min drive - 1.8 miles

Getting around

  • Fujisakigumae station - 5 min walk
  • Suidocho Tram Stop - 10 min walk
  • Kumamoto Airport (KMJ) - 52 min drive

Restaurants

  • ‪こむらさき 上通中央店 - ‬3 min walk
  • ‪並木坂ガーデン - ‬3 min walk
  • ‪チャオリー - ‬2 min walk
  • ‪宝来軒 - ‬3 min walk
  • ‪大衆酒場 モミジ - ‬2 min walk

About this property

Ark Hotel Kumamotojomae

Family-friendly hotel with a 24-hour front desk and a restaurant
At Ark Hotel Kumamotojomae, guests have access to free WiFi in public areas, conference space, and a computer station. Self parking is available for JPY 900 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free newspapers, laundry facilities, and a reception hall.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, phones, and desks are also standard.

Languages

English, Japanese, Korean

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  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 900 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
  • A restaurant

Restaurants on site

  • 六花-Rokka-

Family friendly

  • Children's books
  • Children's dinnerware
  • High chair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,023 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Self parking fee: JPY 900 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Ark Kumamotojomae
Ark Hotel Kumamoto

Frequently asked questions

Is a free cancellation option available at Ark Hotel Kumamotojomae?

Ark Hotel Kumamotojomae provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Ark Hotel Kumamotojomae?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Ark Hotel Kumamotojomae on Aug 8, 2025 start from $44.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Ark Hotel Kumamotojomae?

This hotel is situated in Chuo Ward, just steps from Sakura-no-baba Josaien, and within a 10-minute walk of Kumamoto Castle and Contemporary Art Museum Kumamoto. You'll also find Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto less than a mile away.

Is there parking available at Ark Hotel Kumamotojomae?

Yes, parking is offered for JPY 900 per night.

Does Ark Hotel Kumamotojomae feature a casino on the premises?

No, Ark Hotel Kumamotojomae doesn't have a casino.

Will I find an indoor pool at Ark Hotel Kumamotojomae?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ark Hotel Kumamotojomae?

Amenities that appeal to couples at this riverfront hotel include in-room massages, free Internet access, and slippers.

Does Ark Hotel Kumamotojomae have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ark Hotel Kumamotojomae feature a restaurant that includes a breakfast menu?

Yes, Ark Hotel Kumamotojomae serves buffet breakfast for a surcharge each morning at 六花-Rokka-.

Will Ark Hotel Kumamotojomae allow pets to stay for free?

No, pets aren't allowed at Ark Hotel Kumamotojomae though service animals are welcome.

Does Ark Hotel Kumamotojomae have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Ark Hotel Kumamotojomae?

The closest major airport to Ark Hotel Kumamotojomae is Kumamoto Airport (KMJ), which is 11.6 mi away (52 minutes by car).

Are there rooms with balconies that I can book at Ark Hotel Kumamotojomae?

No, at Ark Hotel Kumamotojomae, there aren't any guestrooms that list a balcony.

Ark Hotel Kumamotojomae Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 278 out of 939 reviews
Rating 8 - Good. 414 out of 939 reviews
Rating 6 - Okay. 189 out of 939 reviews
Rating 4 - Poor. 45 out of 939 reviews
Rating 2 - Terrible. 13 out of 939 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice…in 1995. Now, it feels like the ghost of a hotel. It’s not terrible, but there are a lot of little things that add up. Everything is quite old, the water from the bathroom smells bad, the keys reprogram if they get to close to your cell phone, the decor is all kind of yellow and brown, the beds are stiff and uncomfortable, and for the first time in Japan I encountered hotel staff that seemed like they wished I wasn’t there. No one was rude, but they didn’t seem to like me very much when I bed to get my key fixed. One thing that is great is the view of the castle, that’s is amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michaelle, Marysville

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wonderful view of the castle straight from the window. Very convenient location for visiting castle and ginza, and plenty of place to eat close to hotel. Only negative is I cannot park our car in the hotels parking lot due to it being long, although it's a regular size car. Offsite parking was not convenient and its a hit and miss and very tight parking spots.
Stayed 3 nights in Mar 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 1 night in Jan 2025

6/10 Okay

Maki, New York

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
部屋のWi-Fiが全く繋がらない。ルータを貸してくださるとのことでしたが夜にすでにシャワー浴びて浴衣だったのでロビーまで行けず。 バスルームには前のお客様のボディスポンジのゴミとヘアが残っていた。この2点は残念。
Stayed 1 night in Jan 2025

10/10 Excellent

HIDEKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tai Hu Perry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent location with a decent price with a night view of the kumamoto castle. you can walk to the castle or drive to mount aso easily from the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

PUI K

Exceptional service and excellent service
Stayed 2 nights in Aug 2024

10/10 Excellent

CHERN JONE

Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Mar 2024

8/10 Good

Jingnan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Very good location.
Stayed 1 night in Feb 2023

10/10 Excellent

Roy, Yokohama

Liked: Cleanliness, staff & service
Property was very close in proximity to all the major cultural heritage sites — actually virtually right there on the spot. Knowledgeable concierge as well as very good check-in staff. Covid rules well in place so stay was very comfortable overall despite cloudy and rainy weather. Highly recommended.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Yuko, Hometown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very friendly and when I thought I left behind after check out, the lady at front desk took care very well.
Stayed 6 nights in Jul 2020

8/10 Good

Tomoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

TAK CHUEN

Traveled with family
Liked: Staff & service

Superb Weekend breakfast

Buffet breakfast (weekend) was fabulous!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
For the price, a bed is a bed. The view is quite nice though.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2020

6/10 Okay

Joseph Kwa Ho

Traveled with family
Liked: Staff & service

Great location for a casual stay.

The room is a little small and a bit too warm with the air conditioning. A bit dated and needing some renovation. Great location.
Stayed 2 nights in Dec 2019

8/10 Good

hoi yan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact room with castle view.

We booked a Hollywood twin and found the room to be quite small (it is Japan, so not unusula), but the beds were really comfortable and the room quiet. We had a lovely view of the castle from our windo, which opened (always a bonus to have some fresh air come in). Staff were helpful, and car parking was easy and reasonably priced. The hotel is an easy walk to the shopping street and surrounding area, where there are lots of eating options.
Stayed 2 nights in Nov 2019

8/10 Good

Jane, Hong Kong

Traveled with group
Liked: Cleanliness, staff & service
The hotel room is a bit small. But the staff is nice.
Stayed 2 nights in Oct 2019

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kumamoto is a lovely place

Very comfortable hotel with very present happy to help staff, great location so just about all you can ask for :-)
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the front desk who helped up get a park for our camper van. Much easier said than done!
Stayed 1 night in Oct 2019

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