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W Kuala Lumpur

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for W Kuala Lumpur

Outdoor pool, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
Creator video
2 bars/lounges, cocktail bar
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Suite, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View in a map
121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450
  • Place, Petronas Twin Towers
    ‪2 min walk‬
  • Place, KLCC Park
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower (View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Tower (View)

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Tower (View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Tower (View)

9.6 out of 10
Exceptional
(5 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 990 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Balcony

  • 1884 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Terrace

Suite, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Terrace

  • 5597 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Tower (View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Tower (View)

  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kuala Lumpur

Located in Kuala Lumpur City Centre, W Kuala Lumpur is within a 10-minute walk of popular sights such as Petronas Twin Towers and KLCC Park. This 5-star hotel has 150 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Petronas Twin Towers - 2 min walk - 0.1 miles
  • KLCC Park - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 14 min walk - 0.8 miles
  • Kuala Lumpur Tower - 15 min walk - 0.8 miles
  • Berjaya Times Square - 3 min drive - 1.5 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪NZ Garden Cafe - ‬2 min walk
  • ‪WET Deck - ‬1 min walk
  • ‪Ramah Tamah - ‬3 min walk
  • ‪Woo Bar - ‬1 min walk
  • ‪Flock - ‬2 min walk

About this property

W Kuala Lumpur

Luxury hotel with 2 restaurants and a full-service spa
Guests of W Kuala Lumpur enjoy a full-service spa, an outdoor pool, and a 24-hour gym. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
43-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and toothbrushes and toothpaste. Other amenities include minibars, espresso makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Away has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: MYR 137.80 for adults and MYR 68.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • FLOCK
  • LIVINGROOM
  • WET Deck
  • YEN

Things to do

  • 24-hour gym
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,979 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to December 31 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 250 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MYR 137.8 for adults and MYR 68.9 for children
  • Rollaway bed fee: MYR 250 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel W Kuala Lumpur
W Kuala Lumpur Hotel
W Kuala Lumpur Kuala Lumpur
W Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is free cancellation available at W Kuala Lumpur?

W Kuala Lumpur provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at W Kuala Lumpur?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at W Kuala Lumpur on Oct 12, 2025 start from $258.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around W Kuala Lumpur?

This hotel is situated in Kuala Lumpur City Centre within a 10-minute walk of KLCC Park and Suria KLCC Shopping Centre. You'll also find Pavilion Kuala Lumpur and Berjaya Times Square within a short drive.

Will I be able to park at W Kuala Lumpur?

Yes, there is accessible parking and electric car charging available.

Is there a spa at W Kuala Lumpur?

Away is the hotel's spa and services include deep-tissue massages, hot stone massages, hydrotherapy, and aromatherapy. Note that spa services and facilities will be unavailable from May 26 2025 until December 31 2025 (subject to change).

Does W Kuala Lumpur feature a casino on the premises?

No, W Kuala Lumpur doesn't have a casino.

Is there an indoor pool at W Kuala Lumpur?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about W Kuala Lumpur?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature private pools.

Are there hot tubs at W Kuala Lumpur?

Yes, this hotel has a spa tub.

Does W Kuala Lumpur have a restaurant that serves breakfast?

Yes, W Kuala Lumpur has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does W Kuala Lumpur allow pets to stay for free?

No, pets aren't allowed at W Kuala Lumpur.

Does W Kuala Lumpur have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to W Kuala Lumpur?

The closest major airport to W Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.1 mi away (34 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.9 mi away.

Are there rooms with balconies that I can book at W Kuala Lumpur?

Yes, some guestrooms at W Kuala Lumpur offer a balcony and may feature city views.

Does W Kuala Lumpur have a wedding venue on site?

There are wedding services available at W Kuala Lumpur if that's in your vacation plans.

Reviews

W Kuala Lumpur Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 278 out of 367 reviews
Rating 8 - Good. 53 out of 367 reviews
Rating 6 - Okay. 16 out of 367 reviews
Rating 4 - Poor. 10 out of 367 reviews
Rating 2 - Terrible. 10 out of 367 reviews

Reviews

10/10 Excellent

ANH

Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Overall the best hotel experience I ever had in my life.
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super cool hotel with great pool and amazing staff!
Stayed 1 night in May 2025

8/10 Good

Valeriy

Business traveler
Liked: Amenities, property conditions & facilities
Breakfast is good. 12th floor wet deck bar is awesome. Room is nice. Dinner on half board is terrible - had to go to another restaurant for dinner every day. Not mentioned prior booking ‘tourist tax’ extra charge was pretty much unexpected, they charged at check out even though we were on a business trip. Petronas towers view was a bonus. Otherwise is pretty nice.
Stayed 4 nights in May 2025

10/10 Excellent

Jiawen

Stayed 1 night in May 2025

10/10 Excellent

Patrick, Edinburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. Modern and stylish. The staff show a genuine interest in you and it’s not put on. It’s literally 2 mins from the petronas towers. The bars are really good (wet deck and flock) with both managers being excellent in service. The cleaning in my room was also phenomenally well done. I’d highly recommend
Stayed 6 nights in May 2025

10/10 Excellent

Lanisi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing Staff and service was fantastic. Awesome hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lanisi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service.Staff were AMAZING. Great location.Awesome hotel would definitely come back😊
Stayed 1 night in Apr 2025

2/10 Terrible

Seaulin

Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best view, lovely staff, great food at the pool bar.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the Petronas Towers
Stayed 1 night in Apr 2025

10/10 Excellent

Lun Kai Felix, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the W Hotel overall, from the front desk, concierge, room service and restaurant wait staff were all attentive and customer oriented. An enjoyable stay overall!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ling Ling

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is so kind to help arrange a little birthday smash cake, balloons and a hand written birthday card in the room for my daughter's birthday. my daughter had a lovely time. THANK YOU SO MUCH W. the swimming pool and the view over looking the twin tower was stunning! love it! the room was tidy clean, bed is so soft & comfortable, and breakfast was amazing! walking distance to klcc too. recommended
Stayed 1 night in Apr 2025

10/10 Excellent

jr

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not the grandest of entrances to a 5 star hotel, but when you get up to the 8 floor reception I have to say everything is fantastic The rooms are fab, bed and pillows so comfortable The service by the staff is as good as anywhere I’ve been Great pool area with fab views of the towers
Stayed 6 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

4/10 Poor

Elisa

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff not well trained on customer experience
Stayed 1 night in Feb 2025

4/10 Poor

Erika

Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the city.

Amazing staff. Helped me with my anniversary plans. Best hotel in Kuala Lumpur.
Stayed 2 nights in Jan 2025

10/10 Excellent

mackenzie

Stayed 1 night in Oct 2024

10/10 Excellent

Abdulrazaq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Saad Ayaz

Stayed 3 nights in Sep 2024

10/10 Excellent

ubedraheem

Stayed 2 nights in Oct 2024

8/10 Good

Gulrays Shafi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

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