Sunway Pyramid Hotel

4.0 star property
Hotel connected to the convention center in Petaling Jaya with free local shuttle
VIP Access

Choose dates to view prices

Photo gallery for Sunway Pyramid Hotel

Exterior
Water park
Reception
Water park
Standard Studio | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Sunway Pyramid Convention Centre
    ‪1 min walk‬
  • Sunway Pyramid Mall
    ‪9 min walk‬
  • Sunway Lagoon Theme Park
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Executive Room, 1 Bedroom, City View

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Room, 1 Bedroom

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe Room, 1 Bedroom

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, 1 Bedroom, Park View

  • Park view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Suite, 1 Bedroom, 2 Bathrooms

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Studio

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Club Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Petaling Jaya

Located in Bandar Sunway, Sunway Pyramid Hotel is adjacent to Sunway Pyramid Convention Centre and within a 10-minute stroll of Sunway Pyramid Mall. This 564-room, 4-star hotel welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi. Centrally located in Petaling Jaya, the hotel is connected to the convention center, and a short walk from Sunway Mentari Business Park and Sunway Medical Centre.

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk - 0.0 miles
  • Sunway Mentari Business Park - 3 min walk - 0.2 miles
  • Sunway Pyramid Mall - 9 min walk - 0.5 miles
  • Sunway Lagoon Theme Park - 10 min walk - 0.6 miles
  • Sunway University - 14 min walk - 0.8 miles

Getting around

  • SS 15 - 5 min drive
  • Taman Bahagia Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • ‪Hong Kong Kim Gary Restaurant - ‬1 min walk
  • ‪海底捞火鍋 - ‬4 min walk
  • ‪鼎泰豐 Din Tai Fung - ‬4 min walk
  • ‪The Resort Cafe - ‬4 min walk
  • ‪ABC One Bistro - ‬1 min walk

About this property

Sunway Pyramid Hotel

Hotel connected to the convention center in Petaling Jaya with free local shuttle
Guests of Sunway Pyramid Hotel enjoy free WiFi in public areas, conference space, and free newspapers. Parking is MYR 15 per night (MYR 45 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for MYR 170 per vehicle roundtrip. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a banquet hall, and an ATM.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Electric kettles, safes, and phones are also standard.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Free area shuttle
  • Onsite parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 130 for adults and MYR 65 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping mall

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 148.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 130.00 for adults and MYR 65.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per day
  • Rollaway bed fee: MYR 148.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

Is free cancellation available at Sunway Pyramid Hotel?

Sunway Pyramid Hotel provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sunway Pyramid Hotel?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at Sunway Pyramid Hotel on Jun 12, 2025 start from $132.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Sunway Pyramid Hotel?

This hotel is situated in Bandar Sunway, just steps from Sunway Pyramid Mall. You'll also find Paradigm Mall and Subang Parade within a short drive.

Will I be able to park at Sunway Pyramid Hotel?

Yes, valet parking is offered for MYR 45 per day.

Does Sunway Pyramid Hotel feature a casino?

No, Sunway Pyramid Hotel doesn't have a casino.

Is there an indoor pool at Sunway Pyramid Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sunway Pyramid Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and slippers as well as a bar.

Are there hot tubs at Sunway Pyramid Hotel?

No, this hotel doesn't have a spa tub.

Does Sunway Pyramid Hotel feature a restaurant that includes a breakfast menu?

Yes, Sunway Pyramid Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Sunway Pyramid Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Sunway Pyramid Hotel.

Are there connecting rooms at Sunway Pyramid Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sunway Pyramid Hotel?

The closest major airport to Sunway Pyramid Hotel is Subang (SZB-Sultan Abdul Aziz Shah), which is 8 mi away (21 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 22.9 mi away.

Are there rooms with balconies at Sunway Pyramid Hotel?

No, at Sunway Pyramid Hotel, there aren't any guestrooms that list a balcony.

Sunway Pyramid Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 342 out of 799 reviews
Rating 8 - Good. 326 out of 799 reviews
Rating 6 - Okay. 78 out of 799 reviews
Rating 4 - Poor. 35 out of 799 reviews
Rating 2 - Terrible. 18 out of 799 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hee Chian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All and all the experience over there is still superb
Stayed 2 nights in May 2025

10/10 Excellent

Joo How

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No writing desk in the room only a coffee table.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
assessible to the mall , plenty options for dining.
Stayed 2 nights in Jan 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Nicholas

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I recently stayed at a hotel in Sunway, and here's my take on the experience: The room was decent - clean, equipped with all the basic amenities, and comfortable enough for a good night's sleep. The location was a major highlight; the hotel is right next to Sunway Pyramid mall, making it incredibly convenient for shopping, dining, and entertainment. You could walk to the mall in minutes, which was a significant advantage if you're looking to explore without needing a car. However, the customer service was a letdown. The staff seemed unfriendly and not particularly helpful, which was disappointing. A warm and friendly service can really enhance the stay experience, and this was lacking here. Another downside was the parking fee. There's no complimentary parking; you have to pay for it, which can be quite inconvenient, especially if you're planning to stay for several days. Overall, if you're looking for a place to stay primarily for its location and aren't too bothered by less than stellar customer service, this hotel could work for you. However, the unfriendly staff and the additional cost of parking might be considerations depending on your preferences.
Stayed 2 nights in Feb 2025

10/10 Excellent

Li Ping

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudie, Singapore

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it... I would bring my family here again
Stayed 3 nights in Dec 2024

4/10 Poor

Kamimura

Stayed 1 night in Nov 2024

6/10 Okay

Jolynn Chew Lan

Liked: Cleanliness, amenities
Disliked: Staff & service
We checked in a bit late and we did not get the twin bedroom that we wanted. We were given with twin beds eventually but the room has smoke smell. We requested to change room. Though we gotten another cleaner room but that is one king size bedroom. This is not what we wanted. I hope the hotel could offer more twins bedroom in future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

KEVIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, convenient

Clean room
Stayed 2 nights in Nov 2024

2/10 Terrible

CLARA

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad Housekeeping - unfriendly and rude.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 6 nights in Nov 2024

10/10 Excellent

Vardhini

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a break
Stayed 3 nights in Oct 2024

10/10 Excellent

loginee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Li Ping

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Room is huge
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Yen Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and comfortable. Hotel was connected to the shopping mall and theme parks so it was extremely convenient. However, parking was chargeable at RM15 a day which I felt was ridiculous since the room rates are already rather pricy.
Stayed 2 nights in Sep 2024

8/10 Good

WING TING

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Kasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay there.
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh Lyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy when DJ was playing at nearby waterpark
Stayed 1 night in Aug 2024

8/10 Good

Hansson

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Ramesh

Business traveler, Traveled with family
Liked: Amenities
The access card and security were terrible. During my stay, I had to change my card on average 5 times a day. The staff who knew my issues were unable to help at all.
Stayed 4 nights in Jun 2024