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Sunway Pyramid Hotel

4.0 star property

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Waterslide
Buffet
Reception
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Place, Sunway Pyramid Convention Centre
    ‪1 min walk‬
  • Place, Sunway Pyramid Mall
    ‪7 min walk‬
  • Place, Sunway Lagoon Theme Park
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

9.2 out of 10
Wonderful
(21 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Park View

Deluxe Room, 1 Bedroom, Park View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom, Park View

9.4 out of 10
Exceptional
(8 reviews)
  • Park view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Bedroom, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, 1 Bedroom, 2 Bathrooms

Family Suite, 1 Bedroom, 2 Bathrooms | In-room safe, desk, soundproofing, iron/ironing board

Family Suite, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Studio

Standard Studio | In-room safe, desk, soundproofing, iron/ironing board

Standard Studio

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Park View Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Park View Room

  • Sleeps 2

View all photos for Executive City View Room

In-room safe, desk, soundproofing, iron/ironing board

Executive City View Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board

Family Room

  • Sleeps 2

View all photos for Family Suite

In-room safe, desk, soundproofing, iron/ironing board

Family Suite

  • Sleeps 6

View all photos for Balcony Studio Room

In-room safe, desk, soundproofing, iron/ironing board

Balcony Studio Room

  • Sleeps 2

View all photos for Executive Club Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Club Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Club Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Club Room

  • Sleeps 2

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About the neighborhood

Petaling Jaya

Located in Bandar Sunway, Sunway Pyramid Hotel is adjacent to Sunway Pyramid Convention Centre and within a 10-minute stroll of Sunway Pyramid Mall. This 564-room, 4-star hotel welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi. Located centrally in Petaling Jaya, it's connected to the convention center and also close to Sunway Mentari Business Park and Sunway University.

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk - 0.0 miles
  • Pinnacle Sunway - 3 min walk - 0.2 miles
  • Sunway Mentari Business Park - 3 min walk - 0.2 miles
  • Sunway Pyramid Mall - 7 min walk - 0.4 miles
  • Sunway Lagoon Theme Park - 9 min walk - 0.5 miles

Getting around

  • SS 15 - 5 min drive
  • Taman Bahagia Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • ‪海底捞火鍋 (Hai Di Lao) - ‬4 min walk
  • ‪鼎泰豐 Din Tai Fung - ‬4 min walk
  • ‪Restoran Nasi Kandar Shaaz - ‬1 min walk
  • ‪ABC One Bistro - ‬1 min walk
  • ‪Hana Dining Sake Bar - ‬1 min walk

About this property

Sunway Pyramid Hotel

Guests of Sunway Pyramid Hotel enjoy free WiFi in public areas, conference space, and free newspapers. Parking is MYR 15 per night (MYR 45 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for MYR 170 per vehicle roundtrip. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a banquet hall, and a hair salon.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and bidets. Electric kettles, safes, and phones are also standard.

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Sunway Lagoon Hotel (formerly Sunway Clio Hotel)
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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Free area shuttle
  • Onsite parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 130 for adults and MYR 65 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping mall

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 148.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 130.00 for adults and MYR 65.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per day
  • Rollaway bed fee: MYR 148.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

Is free cancellation available at Sunway Pyramid Hotel?

Sunway Pyramid Hotel provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Sunway Pyramid Hotel?

This hotel is situated in Bandar Sunway, just steps from Sunway Pyramid Mall. You'll also find Paradigm Mall and Kelana Jaya Lake Park within a short drive.

Will I be able to park at Sunway Pyramid Hotel?

Yes, valet parking is offered for MYR 45 per day.

Does Sunway Pyramid Hotel feature a casino?

No, Sunway Pyramid Hotel doesn't have a casino.

Is there an indoor pool at Sunway Pyramid Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sunway Pyramid Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and slippers as well as a bar.

Does Sunway Pyramid Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sunway Pyramid Hotel feature a restaurant that includes a breakfast menu?

Yes, Sunway Pyramid Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Sunway Pyramid Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Sunway Pyramid Hotel.

Are there connecting rooms at Sunway Pyramid Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sunway Pyramid Hotel?

The closest major airport to Sunway Pyramid Hotel is Subang (SZB-Sultan Abdul Aziz Shah), which is 8 mi away (21 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 22.9 mi away.

Can I book a room with a balcony at Sunway Pyramid Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or city views.

Sunway Pyramid Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 362 out of 838 reviews
Rating 8 - Good. 335 out of 838 reviews
Rating 6 - Okay. 82 out of 838 reviews
Rating 4 - Poor. 36 out of 838 reviews
Rating 2 - Terrible. 23 out of 838 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tan Cheng

Stayed 1 night in Nov 2025

2/10 Terrible

Trang

My people unable to check in .
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent enough with a good room but the views for your rooms are hit of miss so if it’s important to you it’s best to pre-select a room
Stayed 4 nights in Sep 2025

2/10 Terrible

Ada, Irvine

Stayed 1 night in Oct 2025

10/10 Excellent

Thing-Hsiang

Liked: Cleanliness, amenities, property conditions & facilities
They accommodated my request for early check in and late check out without fuss.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kasey

Stayed 2 nights in Oct 2025

10/10 Excellent

Jared

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Siew chin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shops nearby
Stayed 1 night in Sep 2025

2/10 Terrible

Thea

Stayed 4 nights in Sep 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness
Not particularly convenient, can't easily access any facilities without going to the front desk.
Stayed 4 nights in Sep 2025

6/10 Okay

ALVIN

Business traveler
Disliked: Staff & service, property conditions & facilities

Not suitable for business

Don’t recommend for business trip. They don’t have proper desk for you to work on laptop
Stayed 2 nights in Aug 2025

2/10 Terrible

Saeed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hee Chian

Liked: Amenities, property conditions & facilities
All in all the it was a superb experience staying there
Stayed 1 night in Jun 2025

8/10 Good

Boon Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, located next to shopping mall and a lot of restaurant around. Expedia gold member have chocolate too. Friendly and helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Hee Chian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All and all the experience over there is still superb
Stayed 2 nights in May 2025

10/10 Excellent

Anand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to Sunway mall and attractions

Big clean room but lobby area can be very noisy. Gym and pool access is not straightforward and requires a fairly long walk to Sunway Lagoon hotel. Gym is rather small. Hotel is great for access to the shopping mall and eateries. Not for a quiet stay.
Stayed 2 nights in May 2025

10/10 Excellent

sooi

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel and shows it's age
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at this hotel for many times. Malls have been redesigned since our last trip oct 24. Always enjoy staying in Sunway pyramid. Staffs attitude make one fill comfortable. It was good and now is better. Will be back again
Stayed 2 nights in Mar 2025

10/10 Excellent

PUEY KIAT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My to go to hotel whenever I am at KL for business trip. Fuss free , clean , great location with lots of choice for food and a good nights rest. Highly recommended. :)
Stayed 2 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. The mall have everything from shopping to food
Stayed 3 nights in Mar 2025

10/10 Excellent

Joo How

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No writing desk in the room only a coffee table.
Stayed 3 nights in Feb 2025

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