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Smile Hotel USJ

3.0 star property

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Photo gallery for Smile Hotel USJ

Studio | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Studio | Private kitchen | Coffee/tea maker
An elevator with a number 2 sign, a trash bin, and a wall with a 'KELUAR' sign.
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
21, Jalan USJ Sentral 3, Subang Jaya, Selangor, 47610
  • Place, Sunway International School Sunway City Kuala Lumpur
    ‪10 min walk‬
  • Place, Cilantro Culinary Academy
    ‪2 min drive‬
  • Place, Sunway Pyramid Mall
    ‪5 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪38 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • 140 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a desk lamp, a ceiling fan, and a wall-mounted air conditioner.

Family Room

  • City view
  • 161 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a door, and an air conditioning unit.

Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free WiFi

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair.

Basic Twin Room, 2 Twin Beds

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Subang Jaya

Smile Hotel USJ places you within 2 miles (3 km) of Monash University Malaysia and Sunway University. This 36-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and free newspapers in the lobby.

What's nearby

  • Sunway International School Sunway City Kuala Lumpur - 10 min walk - 0.6 miles
  • Cilantro Culinary Academy - 2 min drive - 1.0 mile
  • Sunway Pyramid Mall - 5 min drive - 2.4 miles
  • KLCC Park - 25 min drive - 14.8 miles
  • Petronas Twin Towers - 26 min drive - 14.6 miles

Getting around

  • SS 15 - 5 min drive
  • USJ 21 Station - 5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 20 min drive

Restaurants

  • ‪Sate Kajang Retro - ‬2 min walk
  • ‪Oiso Korean Traditional Restaurant & Cafe - ‬4 min walk
  • ‪Food Unlimited - ‬2 min walk
  • ‪KFC - ‬6 min walk
  • ‪JM Bariani House - ‬5 min walk

About this property

Smile Hotel USJ

Smile Hotel USJ features free WiFi in public areas and free newspapers. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables.
Guests can expect free WiFi and 32-inch LED TVs. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include coffee makers, safes, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 20.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Smile Hotel Subang USJ
Smile Hotel USJ
Smile Subang USJ
Smile USJ
Smile Hotel USJ Subang Jaya
Smile USJ Subang Jaya
Smile Hotel USJ Hotel
Smile Hotel USJ Subang Jaya
Smile Hotel USJ Hotel Subang Jaya

Frequently asked questions

Are free cancellation options available at Smile Hotel USJ?

Smile Hotel USJ offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Smile Hotel USJ?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Smile Hotel USJ on Jul 7, 2026 start from $21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Smile Hotel USJ?

This hotel is located in Subang Jaya, close to Sunway Pyramid Mall, Paradigm Mall, and The Starling Mall. You'll also find Kelana Jaya Lake Park and Pavilion Bukit Jalil Shopping Center nearby.

Will I be able to park at Smile Hotel USJ?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station is also available.

Does Smile Hotel USJ include a casino at the property?

No, Smile Hotel USJ doesn't have a casino.

Is there an indoor pool at Smile Hotel USJ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Smile Hotel USJ?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include a city view and a kitchen.

Does Smile Hotel USJ have a hot tub?

No, this hotel doesn't have a spa tub.

Does Smile Hotel USJ feature a restaurant that includes a breakfast menu?

No, Smile Hotel USJ doesn't have a restaurant that serves breakfast.

Does Smile Hotel USJ allow pets to stay for free?

No, pets aren't allowed at Smile Hotel USJ though service animals are welcome.

Does Smile Hotel USJ have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Smile Hotel USJ?

The closest major airport to Smile Hotel USJ is Subang (SZB-Sultan Abdul Aziz Shah), which is 6.6 mi away (20 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is located 27.8 mi away (40-minute drive).

Can I book a room with a balcony at Smile Hotel USJ?

Yes, some guestrooms at Smile Hotel USJ offer a balcony and may feature city views.

Smile Hotel USJ Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 39 reviews
Rating 8 - Good. 19 out of 39 reviews
Rating 6 - Okay. 9 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lip Fong

Good
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Yogan Rao

Liked: Amenities, property conditions & facilities
1. Aircond is not blowing cool air + very noisy 2. Washroom is smelly 3. There was strain on pillow Ambience was great and the smart tv too
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Chern Hau

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We change room 3 times, first time is because of the cooking smell, second time is the power cannot on, third time is the aircon got water came out and have cockroach on the floor..really bad impression on this hotel
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just stay away!

This hotel was quite the experience. Our initial impressions of the small room were OK we can deal with it but over our stay of 4 nights, they didn't fail to make it worse. Our sheets and towels weren't clean to begin with and the room service gives you new sheets and towels that are stained as well. Don't plan on making any coffee/tea since they don't provide a kettle. We had to ask for toilet paper and it came half a day later when we were out, and they just put the toilet paper roll on the bed, didn't change it in the holder, not to mention the toilet leaks constantly. On our second day we came back and our room access was cut off for some reason and once we got back into our room, we noted that they hadn't cleaned anything even though we requested it. We came back at 5pm and it still wasn't cleaned so we had to go to the front desk to ask them to clean it while we left for dinner. Although the rooms are labelled non-smoking, you definitely smell smoke when you come into the building and sometimes when you walk on the floors. Also, wifi access randomly fails and the password on the information card in the room is incorrect, look for it on your room card. Don't pay for a city view, the window is literally a foot wide! The "smile" part of this hotel is non-existent. There is someone that sits at the front desk but you can't see them. They never say hello or anything! I don't have enough characters to finish my rant!
Stayed 4 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Bed bug

Overall OK. But the bed got big. Cannot sleep whole night
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Bradley

Liked: Cleanliness

Smile! There's a Great Country Bar Next Door

For what you pay, Smile Hotel is decent. It's a bit ghetto, though - neon flashing hotel sign, located down an industrial/business ally type street, stinky cigarette smell in lobby and rooms, and small cramped rooms. The staff is not too friendly (my hunch is that they have to deal with a lot of lowbrow types and thus have their guard up) but they are helpful. The first night I was awoken by some fighting (domestic violence) in another room but after complaining at the front desk and the hotel attendant confronting the couple, it stopped. The best thing about Smile Hotel is not anything to do with the hotel itself but this quaint little local country bar that's right across the street. It's a great place to grab a good meal, a few beers, and play a game of pool (snooker). The staff at the country bar are extremely friendly and make up for what's missing at Smile Hotel.
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Quiet place and room

Basic room with necessary items provided. But there was small roaches running around in the toilet.
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced for the service provided

Toilet was dirty, towels yellowish. Only advantage is easy to find parking at night. Night time very few eateries by walking distance
Stayed 1 night in Nov 2018
Verified

8/10 Good

Finaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near many shops, so it is easy for us to find food and beverages.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Naresh

Liked: Cleanliness, room comfort
Disliked: Staff & service
When I booked I requested for a dressing table but there didn’t put it.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and comfartable

Room big, comfartable for family.. Overall good i give 4****
Stayed 1 night in Jan 2018
Verified

6/10 Okay

David

Liked: Staff & service, room comfort

Nice and clean hotel at a convenient location

I have stayed in this hotel more than once. I find the price rather affordable at Smile Hotel. The rooms and toilets are quite clean and the hotel's location is conveniently located close to many malls and amenities with some even within walking distance.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

JJ

Liked: Cleanliness, staff & service, room comfort

Good budget Hotel

Everything is fine for overnight. Some detail can be improved such as use air perfume in the room and lobby, improve lighting at the reception. My room has 4 pillow however one of them has little small black spot .
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveler

Photos look larger than it is, really tiny.

Really small compared to what is pictured. Nothing great, just enough for one night stay. Cannot access Wi-Fi.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveler

Liked: Property conditions & facilities
整體可以
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

acah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

selesa dan bersih

bagus dan sesuai untuk penginapan berdua sahaja
Stayed 1 night in Jul 2017
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Misleading Statements

They told me 24 hours check in but I could not checked in at arrival time and charge me extra amount. And very small room as well.
Verified

8/10 Good

Edward Yeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smile Hotel

Consider quite clean and quiet during the weekends
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Bilik yang bersih dan selesa disamping menyediakan untuk laluan oku
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Booked this hotel on last-minute-basis. A great choice of hotel compared to those hotels opposite of Sunway Pyramid, as over opposite of Sunway Pyramid, there are clubs and pubs which are noisy and not suitable for family stay or for girls. Around Smile Hotel, it's pretty okay, clean and not too noisy, especially during the night
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

budget style stay

room was clean and facilities are in working condition good for a night or few night stay for simple bed and bath. budget style hotel
Verified

2/10 Terrible

Poh Chuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience

The location is convenient but the room is terrible. The bed is noisy and feel it is collapsing. The room is fUllman of smoking smell and practically no service at all. I don't think i will ever stay there again .
Verified

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間很新也清潔

很不錯的住宿環境房間很新很乾淨⋯ 保安做得滿不錯 ⋯ 只是去吉隆坡市區交通會不方便⋯ 附近有很多間大賣場商場吃東西買東西方便 員工是印度人馬拉人 英文不好的朋友用google翻譯也ok
Verified

8/10 Good

Kwan Ping

Liked: Cleanliness, room comfort
Wifi 用不到