Robertson BY Shahjalal Suites

4.5 star property
Luxury condo resort with 15 outdoor pools and a full-service spa

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Photo gallery for Robertson BY Shahjalal Suites

Romantic Apartment, 1 Bedroom, City View | In-room dining
15 outdoor pools
City view
Romantic Apartment, 1 Bedroom, City View | Living area | 50-inch Smart TV with cable channels
Romantic Apartment, 1 Bedroom, City View | Living area | 50-inch Smart TV with cable channels

Reviews

3.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2 Jalan Robertson, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Changkat Bukit Bintang
    ‪7 min walk‬
  • Place, Berjaya Times Square
    ‪8 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

Romantic Apartment, 1 Bedroom, City View

  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Apartment, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Family Apartment, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Design Room

  • 600 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Kuala Lumpur

Located in Bukit Bintang within a short walk of Berjaya Times Square, this condo resort is within a mile (2 km) of other popular sights such as Pavilion Kuala Lumpur. This 4-room, 4.5-star condo resort welcomes guests with 15 outdoor pools, a full-service spa, and free in-room WiFi.

What's nearby

  • Jalan Alor - 5 min walk - 0.3 miles
  • Changkat Bukit Bintang - 7 min walk - 0.4 miles
  • Berjaya Times Square - 8 min walk - 0.5 miles
  • Petaling Street Market - 9 min walk - 0.5 miles
  • Pavilion Kuala Lumpur - 15 min walk - 0.8 miles

Getting around

  • Imbi Station - 13 min walk
  • Kuala Lumpur Masjid Jamek Station - 15 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Just Fruits Neighbourhood Market - ‬1 min walk
  • ‪VCR - ‬5 min walk
  • ‪Bröom at Bukit Bintang - ‬6 min walk
  • ‪Jamaica Blue - ‬1 min walk
  • ‪朱光玉火锅馆 - ‬3 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Robertson BY Shahjalal Suites

Luxury condo resort with 15 outdoor pools and a full-service spa
Guests of this condo resort have access to a full-service spa, 15 outdoor pools, and a children's pool. If you decide to drive, there's free parking. Other amenities at this luxury condominium resort include a sauna, meeting rooms, and express check-in.
The condo is air-conditioned and features a kitchen and space to spread out with a dining area. Guests can expect to find free WiFi and a 50-inch Smart TV with cable channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a private yard and an electric kettle.
15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the condo resort's full-service spa. The spa is equipped with a mud bath, a sauna, and a steam room. The spa is open daily.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 15 outdoor pools
  • Full-service spa
  • Mud bath
  • Sauna
  • Steam room

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed: MYR 70 per stay

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate dining area

Entertainment

  • 50-inch smart TV with cable channels
  • TV in common areas

Outdoor areas

  • Yard

Work spaces

  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Virtual front desk

Location highlights

  • In a shopping district
  • In the city center
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Bicycle rentals
  • Children's pool
  • Golf driving range
  • Shopping mall
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Bicycle rentals

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MYR 70.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 200 per accommodation
  • Cleaning fee: MYR 65 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MYR 70.0 per stay
  • Electricity fee: MYR 8 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Robertson BY Shahjalal Suites Kuala Lumpur
Robertson BY Shahjalal Suites Condominium resort
Robertson BY Shahjalal Suites Condominium resort Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at this condo resort?

This condo resort provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of this condo resort?

This condo resort is situated in Bukit Bintang within a short 5-minute walk of Jalan Alor and also 10 minutes on foot from Petaling Street Market. You'll also find Berjaya Times Square and Pavilion Kuala Lumpur less than a mile away.

Is parking available on site at this condo resort?

Yes, secured self parking is offered for free at the condo resort. Accessible parking is also available for guests.

Is a spa located at this condo resort?

There is a full-service spa available for guests to enjoy and services include mud baths.

Is this condo resort next to a casino?

No, this condo resort is not connected to a casino.

Will I find an indoor pool at this condo resort?

No, this condo resort doesn't have an indoor pool; however, there are 15 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Robertson BY Shahjalal Suites?

Amenities that appeal to couples at this condo resort include a kitchen, Egyptian cotton sheets, and a rainfall showerhead.

Are there hot tubs at Robertson BY Shahjalal Suites?

No, but this condo resort does have a steam room.

Does this condo resort provide breakfast?

No, this condo resort doesn't offer breakfast.

Does this condo resort allow pets to stay for free?

No, pets aren't allowed at this condo resort.

Are there connecting rooms at this condo resort?

No, there aren't connecting rooms at this condo resort.

How far is the airport from this condo resort?

The closest major airport to this condo resort is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.6 mi away (37 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.9 mi away.

Can I book a room with a balcony at Robertson BY Shahjalal Suites?

No, there aren't any condo units with balconies at Robertson BY Shahjalal Suites.

Robertson BY Shahjalal Suites Reviews

Reviews

3.2
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

3.6/10

Cleanliness

3.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Josephine

Traveled with group
Disliked: Cleanliness, property conditions & facilities
I recently checked into the Robertson and was appalled by the condition. The bedding was dirty and the owner admitted to reusing it without cleaning. Despite this, they refused to refund my payment of over £300. Expedia was unhelpful, offering only a £75 refund as a goodwill gesture. They suggested I should have complained before checking in, which is impossible since the check-in is through a drop box and the cleanliness can only be assessed upon arrival. Expedia also refused to look at the pictures I provided of the property’s cleanliness and showed no sympathy or understanding of the situation. The owner claimed the state of the property was due to the previous guests, but the photos clearly show far more damage than could be attributed to just one stay. Additionally, the air conditioning in the main bedroom has a constant buzzing noise when in use, which would’ve made it difficult to sleep and the lights in both bedrooms, continuously flashed. I am extremely disappointed with both the property owner and Expedia’s lack of support. I would not book this property, if I could minus stars, I would.
Stayed 5 nights in Dec 2024

4/10 Poor

Max

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Bing-Hao

Traveled with family
Disliked: Cleanliness, room comfort

Very bad accommodation experience

The landlord maliciously deleted the accommodation we have paid for. This is a highly unrecommended listing. Please be careful, other members.
Stayed 5 nights in Jan 2025

2/10 Terrible

Faouzi

Stayed 3 nights in Aug 2024

6/10 Okay

KEN

Stayed 2 nights in Aug 2024