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Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property
Luxury aparthotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Couples treatment rooms, body treatments, body scrubs, facials, massages
Premium bedding, down comforters, in-room safe, desk
Breakfast area
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Dryer
  • Washer
  • Parking available
  • Spa

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Berjaya Times Square
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

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Room options

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Premier Suite, 2 Bedrooms

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom

  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 818 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Bedrooms

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Premium bedding, down comforters, in-room safe, desk

Premier Suite, 1 Bedroom (1 King Bed)

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, Pan Pacific Serviced Suites Kuala Lumpur is within a 10-minute walk of popular sights such as Berjaya Times Square and Pavilion Kuala Lumpur. This 5-star aparthotel welcomes guests with 210 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Berjaya Times Square - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 7 min walk - 0.4 miles
  • Suria KLCC Shopping Centre - 17 min walk - 0.9 miles
  • KLCC Park - 17 min walk - 0.9 miles
  • Petronas Twin Towers - 3 min drive - 1.5 miles

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬4 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with a full-service spa and a fitness center
At Pan Pacific Serviced Suites Kuala Lumpur, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Valet parking is available for MYR 40 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this luxury aparthotel include a gym, free WiFi in public areas, and coffee/tea in a common area.
Each apartment is soundproofed and features a kitchenette and space to spread out with a sitting area. Guests can expect to find free WiFi and a 55-cm Smart TV with digital channels. Beds are dressed in premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a safe. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

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Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 180 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

What is there to do close to Pan Pacific Serviced Suites Kuala Lumpur?

This aparthotel is situated in Bukit Bintang within a 10-minute walk of Berjaya Times Square, Pavilion Kuala Lumpur, and Jalan Alor. You'll also find KLCC Park and Suria KLCC Shopping Centre less than a mile away.

How much does it cost to stay at Pan Pacific Serviced Suites Kuala Lumpur?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Serviced Suites Kuala Lumpur on Jul 2, 2025 start from $154.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at this aparthotel?

Yes, valet parking is offered for MYR 40 per day. Electric car charging is also available for guests.

Is there a spa available at Pan Pacific Serviced Suites Kuala Lumpur?

St. Gregory is the aparthotel's spa and services include couples treatments, body scrubs, and massages.

Does Pan Pacific Serviced Suites Kuala Lumpur have a casino on the premises?

No, Pan Pacific Serviced Suites Kuala Lumpur doesn't have a casino.

Is there an indoor pool at Pan Pacific Serviced Suites Kuala Lumpur?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Pan Pacific Serviced Suites Kuala Lumpur?

Amenities that appeal to couples at this aparthotel include a kitchenette, premium bedding, and a rainfall showerhead.

Are there hot tubs at Pan Pacific Serviced Suites Kuala Lumpur?

No, this aparthotel doesn't have a spa tub.

Does Pan Pacific Serviced Suites Kuala Lumpur have a restaurant with a breakfast menu?

No, Pan Pacific Serviced Suites Kuala Lumpur doesn't have a restaurant that serves breakfast.

Does Pan Pacific Serviced Suites Kuala Lumpur allow pets to stay for free?

No, pets and service animals aren't allowed at Pan Pacific Serviced Suites Kuala Lumpur.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Pan Pacific Serviced Suites Kuala Lumpur?

The closest major airport to Pan Pacific Serviced Suites Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 17.2 mi away (39 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.9 mi away.

Are there rooms with balconies at Pan Pacific Serviced Suites Kuala Lumpur?

No, there aren't any apartments with balconies at Pan Pacific Serviced Suites Kuala Lumpur.

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 176 reviews
Rating 8 - Good. 34 out of 176 reviews
Rating 6 - Okay. 5 out of 176 reviews
Rating 4 - Poor. 0 out of 176 reviews
Rating 2 - Terrible. 6 out of 176 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

nick

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Very close to shopping. Lot 10 next door. Pavilion 7 min walk. Jslan Alor ect nearby. Single bedroom spacious and well maintained / new. Has washing / dryer. Gym well equipped. Brealfast good.
Stayed 3 nights in May 2025

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for everything. Great helpful friendly staff.
Stayed 10 nights in Mar 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at this great property, which is in a fab location in KL. The suite was spacious and spotless, and very comfortable. Breakfast offered plenty choice for all pallets, and is served in a lovely room by the pool. I’d highly recommend for a city break on KL. However, our stay ended on a disappointing note with damaged clothes due to bleach in the pool area, and whilst the hotel staff was empathetic and promised to investigate, we’re still awaiting an outcome.
Stayed 5 nights in Mar 2025

10/10 Excellent

Luna

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Elson

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Highly recommended
Stayed 4 nights in Jan 2025

10/10 Excellent

Richie, Ascot Vale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a short 3 day stay in KL in a 2 br suite in Jan. Found the room to be great, the facilities convenient and the location easy walking distance to Bukit Bintang / Chankat / Pavillion / Time Square and the air conditioned foot bridges that take you to KLCC. Service from front desk staff was particularly outstanding. Perfect for our needs.
Stayed 3 nights in Jan 2025

10/10 Excellent

thu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and very clean. Staff is helpful and professional. Breakfast is good but menu is very much the same daily.
Stayed 5 nights in Jan 2025

10/10 Excellent

Battulga

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent.
Stayed 2 nights in Jan 2025

8/10 Good

Marshall

Liked: Cleanliness, property conditions & facilities
As good as ever
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional, knowledgeable and friendly.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
A fabulous place to stay. We stayed 3 nights. Lovely staff. Great bed, closet area is massive, so nice to have laundry machine as well. Perfect location right beside a fantastic mall. Great food options in the area too. Absolutely recommend.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kylie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to eats, shops and Time Square shopping centre theme park. Easy with kids. Great staff and happy to organise tours and transport. Great lounge, pool and breakfast are on floor 25
Stayed 4 nights in Dec 2024

10/10 Excellent

Siew Hui

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean. Will go back again
Stayed 3 nights in Dec 2024

8/10 Good

Sachin

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, room comfort
Overall our stay was a pleasant one and we all had a good relaxing stay here. Toiletries complete with bath salt for tub
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Roomy, clean and fully furnished including washer and dryer. Good location near Lot 10 food court and MRT. Staff members are friendly and helpful.
Stayed 3 nights in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sarawathi

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jure

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, great amenities, very central
Stayed 4 nights in Nov 2024

8/10 Good

Marshall

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 4 nights in Nov 2024

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Clare, Karrinyup

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location opposite a local shopping centre with a supermarket as well as within a 7-10mins walk to other shopping centres such as the Pavillion, Lot 10 and local transport links. Lots of food options, local, international cuisine as well as fast food franchises very close by. The hotel suite itself was very clean with amazing views and comfy beds. Having additional room facilities such as the kitchen with microwave, oven, crockery and washing machine/dryer were all very beneficial. The room also had a Nespresso coffee machine and a mix of herbal and English tea topped up daily. One very small thing that would have been helpful is having a small quantity of laundry detergent provided. Our bathroom had a walk in rain shower as well as a standard shower complemented with Balmain toiletries. The wash basin area had generous storage space and additional complimentary toiletries, a separate toilet area with it's own wash basin area. We appreciated the 'walk in' wardrobe area again with helpful touches such as an umbrella, shoe horn, variety of hanger types, gowns, slippers, hair dryer, safe deposit box, ironing board and iron. Overall, the room felt very clean, spacious, thoughtfully designed with a range of lighting options and spaces to relax. We did access the rooftop pool which was clean with great views. Staff were polite although I did highlight the iron wasn't working 3 times before it was replaced. Really fantastic stay. I wouldn't hesitate to rebook!
Stayed 7 nights in Oct 2024