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Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property
Luxury aparthotel with a full-service spa and a fitness center

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Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Exterior
Premium bedding, down comforters, in-room safe, desk
Couples treatment rooms, body treatments, body scrubs, facials, massages
Breakfast area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪5 min walk‬
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Bedrooms

  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 818 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Premier Suite, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Premium bedding, down comforters, in-room safe, desk

Premier Suite, 1 Bedroom (1 King Bed)

  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom

  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, Pan Pacific Serviced Suites Kuala Lumpur is within a 10-minute walk of popular sights such as Berjaya Times Square and Jalan Alor. This 5-star aparthotel welcomes guests with 210 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Lot 10 Shopping Centre - 2 min walk - 0.1 miles
  • Changkat Bukit Bintang - 3 min walk - 0.2 miles
  • Berjaya Times Square - 5 min walk - 0.3 miles
  • Jalan Alor - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 7 min walk - 0.4 miles

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Auntie Anne's - ‬4 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with a full-service spa and a fitness center
At Pan Pacific Serviced Suites Kuala Lumpur, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Valet parking is available for MYR 40 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this luxury aparthotel include a gym, free WiFi in public areas, and coffee/tea in a common area.
Each apartment is soundproofed and features a kitchenette and space to spread out with a sitting area. Guests can expect to find free WiFi and a 55-cm Smart TV with digital channels. Beds are dressed in premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a safe. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Similar properties

Exterior
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 813 reviews
$136 nightly
The price is $149
Jan 4 - Jan 5, 2026
Total with taxes and fees
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)
  • Limited onsite valet and self parking

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Daily housekeeping
  • Electrical adapters
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 180.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

What is there to do close to Pan Pacific Serviced Suites Kuala Lumpur?

This aparthotel is situated in Bukit Bintang within a 10-minute walk of Berjaya Times Square, Jalan Alor, and Pavilion Kuala Lumpur. You'll also find KLCC Park and Suria KLCC Shopping Centre less than a mile away.

Will I be able to park at this aparthotel?

Yes, valet parking is offered for MYR 40 per day. Electric car charging is also available for guests.

Is there a spa available at Pan Pacific Serviced Suites Kuala Lumpur?

St. Gregory is the aparthotel's spa and services include couples treatments, body treatments, and massages.

Does Pan Pacific Serviced Suites Kuala Lumpur have a casino on the premises?

No, Pan Pacific Serviced Suites Kuala Lumpur doesn't have a casino.

Is there an indoor pool at Pan Pacific Serviced Suites Kuala Lumpur?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Pan Pacific Serviced Suites Kuala Lumpur?

Amenities that appeal to couples at this aparthotel include a kitchenette, premium bedding, and a rainfall showerhead.

Are there hot tubs at Pan Pacific Serviced Suites Kuala Lumpur?

No, there isn't a spa tub at this aparthotel.

Does Pan Pacific Serviced Suites Kuala Lumpur have a restaurant with a breakfast menu?

No, Pan Pacific Serviced Suites Kuala Lumpur doesn't have a restaurant that serves breakfast.

Does Pan Pacific Serviced Suites Kuala Lumpur allow pets to stay for free?

No, pets and service animals aren't allowed at Pan Pacific Serviced Suites Kuala Lumpur.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Pan Pacific Serviced Suites Kuala Lumpur?

The closest major airport to Pan Pacific Serviced Suites Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 17.2 mi away (39 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.9 mi away.

Can I book a room with a balcony at Pan Pacific Serviced Suites Kuala Lumpur?

No, there aren't any apartments with balconies at Pan Pacific Serviced Suites Kuala Lumpur.

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 158 out of 217 reviews
Rating 8 - Good. 44 out of 217 reviews
Rating 6 - Okay. 9 out of 217 reviews
Rating 4 - Poor. 0 out of 217 reviews
Rating 2 - Terrible. 6 out of 217 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

eleanor

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with great breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Calvin

Liked: Cleanliness, room comfort

Second Time Staying and still loving it

Second time staying here. Every thing was great. The only thing that peeves me is that the TV is not syncing. The voice on the TV shows does not match the show. it seem to be a couple seconds slower. Also some channel like HBO voices does not even match up and has some weird sound. Other then that everything was good. The hotel even let me have a late check out at 2pm. Staffs were friendly and helpful too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucien De, Dawesville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay I have to say. Check in was chaotic and should be improved. Hotel sent a basket of fruit as an apology. Staff excellent. Great area to stay. Would definitely return.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sensational hotel - perfect location for KL. Central to so many different shopping and dining areas. The hotel and staff were great, and loved the rooftop pool at night.
Stayed 3 nights in Jul 2025

8/10 Good

Yogeswar Lal

Stayed 1 night in Aug 2025

10/10 Excellent

Wei Ming, Singapore

Stayed 1 night in Jul 2025

8/10 Good

peter

Traveled with family
Liked: Cleanliness, room comfort
Nice hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

ZAINAH

Traveled with family
Liked: Cleanliness, room comfort
Front desk staff name Ummi is pleasant and always smile t
Stayed 3 nights in Jul 2025

10/10 Excellent

Riyaz

Traveled with family
Liked: Cleanliness, room comfort

Great hotel in a great location

Great hotel, as advertised. Friendly, hard-working staff. Excellent location. Enjoyed the breakfast.
Stayed 5 nights in Jul 2025

8/10 Good

ALEXANDER, Montreal

Liked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, room comfort

3rd Stay and there will be more!

This is our 3rd stay here in Pan Pacific and we will definitely come back as the location is superb! Close to everything but far enough away from the busy streets just outside Pavilion Mall. Ms. Farah was amazing! So friendly and personable when she checked us in and also what a friendly smile to greet us at breakfast. The only thing that I could find that was the not so pleasant were the smells/odours that were the emanating from the drain from the bathroom floor. Occasionally it would clear up but it was there during our entire stay. I would suggest that the hotel conduct more frequent sanitising cleaning throughout their drainage system. Other than this the room was very clean and everything in great working order.
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Pan Pacific in KL was excellent, the facilities were very nice and the breakfast and bed were outstanding. I recommend
Stayed 5 nights in Jul 2025

10/10 Excellent

Li-Ling

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
We killed a cockroach on the 1st day n found more baby cockroaches on the table the next day. Not a very pleasant experience
Stayed 2 nights in Jul 2025

8/10 Good

RICHARD LEE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights here. Really nice modern rooms and friendly polite staff. Only bad thing is the wifi only puts out 30mbps. Highly recommend staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Onel, Tamarac

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Fast elevator. Good breakfast. It’s great have a washer and dryer in the room. Suites are great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Wee

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jun Jie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Surendra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Jun 2025

8/10 Good

Calvin Mang Yau

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room in a good location
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to stay while exploring KL. The rooms are modern, clean and spacious. Amenities in room included washer and dryer. We booked the 2 bedroom 2 bath suite, perfect for a family of four. Everything you need within walking distance - Sungei Plaza, Pavillion, night market.
Stayed 5 nights in Jun 2025

10/10 Excellent

Siew yen serene

Traveled with family
Liked: Cleanliness, room comfort
Our 4th checkin for 2 bedroom Deluxe. Their standard in facility, cleanliness and service are always maintained and always keep us on the best comfort. We will be back. Great location surrounding with lots of shopping, restaurants and including local food shop. 5min walk to MRT/LRT that bring to other part of KL conveniently
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonard

Liked: Cleanliness, room comfort
Wonderful location! Great service and well kept property.
Stayed 2 nights in Jun 2025

10/10 Excellent

MOHAMMED

Liked: Cleanliness, amenities, property conditions & facilities
Usually a review has pros and cons. I can’t find a single flaw with this hotel. Service was excellent all the way from check in to check out. The location is ideal for a city. Real in KL.
Stayed 2 nights in May 2025