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citizenM Kuala Lumpur Bukit Bintang

4.0 star property

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Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Daily buffet breakfast for a fee
Lobby lounge
View from property
Exterior
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
128 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Petaling Street Market
    ‪7 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, citizenM Kuala Lumpur Bukit Bintang is within a 10-minute walk of popular sights such as Jalan Alor and Petaling Street Market. This 175-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Jalan Alor - 5 min walk - 0.3 miles
  • Petaling Street Market - 7 min walk - 0.4 miles
  • Changkat Bukit Bintang - 7 min walk - 0.4 miles
  • Berjaya Times Square - 10 min walk - 0.6 miles
  • Central Market - 10 min walk - 0.6 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Just Fruits Neighbourhood Market - ‬3 min walk
  • ‪Jamaica Blue - ‬2 min walk
  • ‪Flavors Restaurant - ‬4 min walk
  • ‪Bröom at Bukit Bintang - ‬7 min walk
  • ‪Private Corner Cafe - ‬1 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Guests of citizenM Kuala Lumpur Bukit Bintang enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include express check-in, express check-out, and a TV in a common area.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are other standard amenities.

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Exterior
Holiday Inn Express Kuala Lumpur City Centre by IHG
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  • Parking included
  • Free WiFi
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8.4 out of 10, Very Good, 1,005 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Belle Époque architecture
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 60 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at citizenM Kuala Lumpur Bukit Bintang?

CitizenM Kuala Lumpur Bukit Bintang offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on Jul 14, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near citizenM Kuala Lumpur Bukit Bintang?

This hotel is situated in Bukit Bintang within a 10-minute walk of Jalan Alor and Petaling Street Market. You'll also find Berjaya Times Square and Pavilion Kuala Lumpur less than a mile away.

Is parking available on site at citizenM Kuala Lumpur Bukit Bintang?

Yes, self parking is offered for free at the hotel.

Does citizenM Kuala Lumpur Bukit Bintang have a casino?

No, citizenM Kuala Lumpur Bukit Bintang doesn't have a casino.

Is there an indoor pool at citizenM Kuala Lumpur Bukit Bintang?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at citizenM Kuala Lumpur Bukit Bintang?

Couples staying at this hotel will appreciate amenities like premium bedding and a hydromassage showerhead as well as a restaurant.

Are there hot tubs at citizenM Kuala Lumpur Bukit Bintang?

No, there isn't a spa tub at this hotel.

Does citizenM Kuala Lumpur Bukit Bintang feature a restaurant that includes a breakfast menu?

Yes, citizenM Kuala Lumpur Bukit Bintang serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM Kuala Lumpur Bukit Bintang allow pets to stay free of charge?

No, pets aren't allowed at citizenM Kuala Lumpur Bukit Bintang though service animals are welcome.

Are there connecting rooms at citizenM Kuala Lumpur Bukit Bintang?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to citizenM Kuala Lumpur Bukit Bintang?

The closest major airport to citizenM Kuala Lumpur Bukit Bintang is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.2 mi away (34 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27 mi away.

Are there rooms with balconies that I can book at citizenM Kuala Lumpur Bukit Bintang?

No, there aren't any guestrooms at citizenM Kuala Lumpur Bukit Bintang that offer a balcony.

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 506 out of 637 reviews
Rating 8 - Good. 98 out of 637 reviews
Rating 6 - Okay. 22 out of 637 reviews
Rating 4 - Poor. 6 out of 637 reviews
Rating 2 - Terrible. 5 out of 637 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location. Staff were extremely pleasant and accommodating, breakfast was nice and beds were very comfortable.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous trendy hotel with great bkfast as a bonus
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lai Fun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, air conditioning is gd, quiet. Sink a bit small though
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

KUANG TING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is satisfied.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very Modern and comfortable. Friendly staff and lots of shops and restaurants nearby. Would definitely stay there again
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Abdul

Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean and friendly helpful staff.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

PO HSIEH

Liked: Cleanliness, staff & service, property conditions & facilities
Early check in
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Even Kvale

Liked: Cleanliness, staff & service, amenities
Great value and good central location. Very clean and friendly staff, would come back again
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities
Staff great, Rooms very good, price even better
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Farida

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room! Amazing professional service, excellent location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wei Yang

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and polite staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
The room was great, clean, air conditioning working properly. The location is perfect with the night market around the corner, 25 mins walking to the Petronas and KLCC.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were kind, courteous and always pleasant.. when I return I’ll definitely stay here again.. 10/10
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

MD

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Kaspar

Liked: Cleanliness, staff & service, room comfort
Good bed, small room but clean. Breakfast ok, but limited, but good coffee.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and helpful! Process of checking in and out was seamless, room is exactly what you need if you’re visiting for a short trip, and the location was superb as well! Would stay again!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Wunna

Liked: Cleanliness, amenities, property conditions & facilities
Was great. Clean and convenient. Tech oriented.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed,close to Bulit Bintang and Chinatown,short walk to Monorail
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and the location was great.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,nice staff,cozy room, recommend!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Laney

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable with a modern vibe. The bed was massive and there was a large window to see the area around the hotel. The location is excellent as it’s a few minutes walk from a supermarket, restaurants, bars and a night market.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

shawn

Liked: Cleanliness, staff & service
Room was clean, comfortable and spacious. Great lobby for relaxing or working and friendly, professional staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Munir

Liked: Cleanliness, amenities, property conditions & facilities
Clean bright space
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Rubens

Liked: Staff & service
Disliked: Amenities
Positive points: • Staff Negative points: • Very poor breakfast • Extremely small room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service
Amazing property! Super clean, and I felt right at home. Only con is that there is no pool or gym onsite
Stayed 3 nights in Dec 2025