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Hotel Unicus Palace Old Town - Destigo Hotels

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Reception
Premium Double Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Bar (on property)
Interior
Restaurant
Luxury
VIP Access
5.0 star property
9.6

Exceptional

Tranquil palace in Old Town

Sophisticated underfloor heating warms the luxurious bathrooms in this heart-of-Krakow retreat. Steps from the Old Town square, the hotel blends ancient atmosphere with modern refinement. After sightseeing, guests can enjoy complimentary afternoon wine while the concierge arranges local experiences.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
Slawkowska 13-15, Kraków, Malopolskie, 31-016
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, Cloth Hall
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

A hotel room with a large bed, two bedside tables, a desk, and a chair.

Standard Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite

Standard Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Standard Suite

10.0 out of 10
Exceptional
(10 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, minibar, in-room safe

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Premium bedding, down comforters, minibar, in-room safe

Economy Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Kraków

Located in Kraków Old Town within a 5-minute walk of Main Market Square, Hotel Unicus Palace Old Town - Destigo Hotels is within a mile (2 km) of other popular attractions like Wawel Castle. Each of the 36 rooms at this 5-star hotel includes a minibar, a coffee maker, and a flat-screen TV.

What's nearby

  • Main Market Square - 2 min walk - 0.1 miles
  • Planty Park - 2 min walk - 0.1 miles
  • Royal Road - 2 min walk - 0.1 miles
  • Cloth Hall - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 5 min walk - 0.3 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 37 min drive

Restaurants

  • ‪Gościnna Chata - ‬1 min walk
  • ‪Lindo Bar - ‬1 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Domowe Przysmaki - ‬1 min walk
  • ‪AntyCafe - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

Guests staying at Hotel Unicus Palace Old Town - Destigo Hotels enjoy free WiFi in public areas, local meal delivery service, and a porter/bellhop. If you drive, self parking is PLN 120 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 150 per vehicle one-way. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and 55-inch flat-screen TVs with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 50 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for PLN 150.0 per night
  • Cribs/infant beds are available for PLN 60 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per stay
  • Rollaway bed fee: PLN 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

Is free cancellation available at Hotel Unicus Palace Old Town - Destigo Hotels?

Hotel Unicus Palace Old Town - Destigo Hotels provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Unicus Palace Old Town - Destigo Hotels?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Unicus Palace Old Town - Destigo Hotels on May 6, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Unicus Palace Old Town - Destigo Hotels?

This hotel is situated in Kraków Old Town within a short 3-minute walk of Main Market Square and also 16 minutes on foot from Wawel Castle. You'll also find Florianska Street and Planty Park less than a mile away.

Is parking available on site at Hotel Unicus Palace Old Town - Destigo Hotels?

Yes, parking is offered for PLN 120 per day.

Are there luxury amenities available at Hotel Unicus Palace Old Town - Destigo Hotels?

Yes, some luxury features of this hotel include turndown service, an art gallery, and concierge services.

Does Hotel Unicus Palace Old Town - Destigo Hotels feature a casino on the premises?

No, Hotel Unicus Palace Old Town - Destigo Hotels doesn't have a casino.

Will I find an indoor pool at Hotel Unicus Palace Old Town - Destigo Hotels?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Unicus Palace Old Town - Destigo Hotels?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and meal delivery service.

Does Hotel Unicus Palace Old Town - Destigo Hotels have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Unicus Palace Old Town - Destigo Hotels have a restaurant that serves breakfast?

Hotel Unicus Palace Old Town - Destigo Hotels offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Unicus Palace Old Town - Destigo Hotels allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Unicus Palace Old Town - Destigo Hotels for a fee of PLN 50 per pet, per night. The property also provides food and water bowls.

Does Hotel Unicus Palace Old Town - Destigo Hotels have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Unicus Palace Old Town - Destigo Hotels?

The closest major airport to Hotel Unicus Palace Old Town - Destigo Hotels is John Paul II - Balice Airport (KRK), which is 8.1 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Hotel Unicus Palace Old Town - Destigo Hotels?

No, you won't find guestrooms with balconies at Hotel Unicus Palace Old Town - Destigo Hotels.

Hotel Unicus Palace Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 230 out of 274 reviews
Rating 8 - Good. 33 out of 274 reviews
Rating 6 - Okay. 6 out of 274 reviews
Rating 4 - Poor. 3 out of 274 reviews
Rating 2 - Terrible. 2 out of 274 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Beata

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beautiful hotel Highly recommend this hotel right in the old town lovely friendly staff Will definitely be returning here
Stayed 3 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful hotel. The receptionist was welcoming and spoke perfect English. The decor with the mix of old and new was really well done, fresh and spotlessly clean. Nice touches with cups and saucers, iron, safe and a long shoe horn i didn't know I needed in my life until now!! We enjoyed the sauna which was free to use. Brilliant location to explore the old town and elsewhere in Krakow. Would definitely stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Unicus Palace is a beautiful hotel. We had a wonderful stay. The rooms were beautiful and the beds were very comfortable. The staff were very helpful going out of thier way to help.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel common areas and rooms are ready nice and comfortable. Location is ideal and the staff were really kind and helpful. Highly recommend this hotel, it’s a hidden gem of a hotel.
Stayed 4 nights in Dec 2025

2/10 Terrible

Konrad

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Due to an overbooking error on hotel side, we were relocated to a sister property adjacent to Hotel Unicus - Wyndham Grand at Floriańska street. While we accepted this move in good faith, the alternative accommodation provided was entirely unacceptable and failed to meet the basic requirements of our booking. ​ I specifically booked Hotel Unicus on Sławkowska Street for its reputation as a quiet location, free from nightlife disturbances. This was a prerequisite for our stay, as we required a restful night prior to a 5:00 AM train departure. ​ The room we were assigned faced one of the most active nightlife streets in Kraków + trumpet from Mariacka tower was blaring into our room every hour . The windows lacked any effective soundproofing. From 1:00 AM onwards, we were subjected to an unrelenting barrage of noise, including shouting, police sirens, and street altercations. ​Because of the noise levels, we had interrupted 2 hours of sleep in total. This directly undermined the primary purpose of our booking—to depart "fresh" for the train station. Instead, we began our journey exhausted due to facility's inability to provide a quiet environment.
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Very nice and great position for old town. Room 107 superb
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Lovely little hotel with a wonderfully central location and very well appointed!
Stayed 3 nights in Nov 2025

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very clean. Lovely staff. Excellent breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel spotless staff are nice. Could not fault it.
Stayed 3 nights in Nov 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very nice and helpful. Great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Irena

Stayed 3 nights in Nov 2025

10/10 Excellent

Devon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room, wonderful bed and great staff. Location couldn't have been better. Will definitely return.
Stayed 2 nights in Nov 2025

10/10 Excellent

Krzysztof

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Stayed 2 nights in Nov 2025

10/10 Excellent

Witold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . Perfect location, close to everything .
Stayed 6 nights in Oct 2025

10/10 Excellent

Menai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Its location was perfect, just a 2 minute walk to the square. The room was outstanding and very clean and the staff were very friendly and helpful. The breakfast was lovely with lots of different options. I would definitely stay here again if I return to Krakow.
Stayed 4 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff very helpful and location excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great hotel, fantastic location and gorgeous rooms and lovely breakfast. Would definitely stay there again and recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Lovely hotel in a great location, comfortable rooms, helpful and pleasant staff. Overall a pleasant stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicci

Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite on the top floor. Very spacious, modern, clean. The hotel is a renovated palace built in the 17th century. The breakfast buffet was the best we had while in Europe, in addition to be able to have made to order pancakes , omelets.
Stayed 3 nights in Oct 2025

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Eduardo, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very beautiful room and comfy. However, one of the AC was not working properly, staff did everything they could to fix it. Very concerned and polite staff.
Stayed 2 nights in Oct 2025