Hotel Stary

5.0 star property
Luxury hotel with 2 restaurants and 2 indoor pools

Choose dates to view prices

Photo gallery for Hotel Stary

Terrace/patio
Exterior
Bar (on property)
2 indoor pools
Couples treatment rooms, steam room, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

Map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Main Market Square
    ‪2 min walk‬
  • St. Mary's Basilica
    ‪3 min walk‬
  • Wawel Castle
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed

Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

Apartment

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed

Luxury Suite

8.0 out of 10
Very good
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

You may also like

About the neighborhood

Kraków

Located in Kraków Old Town, Hotel Stary is next to popular attractions like Main Market Square and Town Hall Tower. This 78-room, 5-star hotel has 2 indoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Main Market Square - 2 min walk - 0.1 miles
  • Cloth Hall - 2 min walk - 0.1 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Wawel Castle - 14 min walk - 0.8 miles
  • Oskar Schindler Factory - 6 min drive - 2.0 miles

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Hawełka - ‬1 min walk
  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Morskie Oko. Restauracja - ‬2 min walk
  • ‪Restauracja Pod Gruszką - ‬1 min walk
  • ‪Free Pub - ‬1 min walk

About this property

Hotel Stary

Luxury hotel with 2 restaurants and 2 indoor pools
Guests of Hotel Stary have access to a full-service spa, 2 indoor pools, and a gym. Valet parking is PLN 150 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for PLN 120 per person one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Minibars, safes, and phones are also standard.
2 indoor swimming pools are on site along with a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English, French, Polish, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 200 per pet, per stay
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PLN 200 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Secured valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Frequently asked questions

Is a free cancellation option available at Hotel Stary?

Hotel Stary offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do near Hotel Stary?

This hotel is situated in Kraków Old Town within a short 1-minute walk of Main Market Square and also 15 minutes on foot from Wawel Castle. You'll also find Planty Park and Cloth Hall less than a mile away.

Is parking available on site at Hotel Stary?

Yes, secured valet parking is offered for PLN 150 per day with in/out privileges.

Is there a spa available at Hotel Stary?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, and couples treatments.

Does Hotel Stary feature a casino?

No, Hotel Stary doesn't have a casino.

Will I find an indoor pool at Hotel Stary?

Yes, this hotel has 2 indoor pools. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Hotel Stary?

This boutique hotel offers plenty of amenities for couples including 2 indoor pools, a bar, and 2 restaurants.

Are there hot tubs at Hotel Stary?

No, but this hotel does have a steam room.

Does Hotel Stary feature a restaurant that includes a breakfast menu?

Yes, Hotel Stary has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Stary allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Stary for a fee of PLN 200 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hotel Stary?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Stary?

The closest major airport to Hotel Stary is John Paul II - Balice Airport (KRK), which is 9.8 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Stary?

No, there aren't any guestrooms with balconies at Hotel Stary.

Does Hotel Stary host weddings?

Take advantage of the wedding venue at Hotel Stary if you plan to say "I do" during your trip.

Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 569 out of 769 reviews
Rating 8 - Good. 145 out of 769 reviews
Rating 6 - Okay. 34 out of 769 reviews
Rating 4 - Poor. 17 out of 769 reviews
Rating 2 - Terrible. 4 out of 769 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

NILAN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only issue I had was the check-in process. The online pre-checkin was an absolute waste on time and not worth bothering with as the reception staff still a thousand questions when you arrive for ID, baking confirmation.....etc
Stayed 1 night in May 2025

10/10 Excellent

Irene, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful location
Stayed 4 nights in Apr 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful the perfect mix of historic with modern amenities. Walking distance to so many bars and restaurants. The pool is very cool! Enjoy a drink from roof top terrace overlong the square. Highly recommend this hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Ian

Stayed 7 nights in Mar 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel with rooftop bar and swimming pool in the medieval basement. In the heart of the old town. Only thing missing was tea/coffee making facilities in the room
Stayed 4 nights in Apr 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING hotel

Amazing decor. Very spacious with high ceilings. Best location! Its worth it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alastair

Traveled with partner
Liked: Amenities
Hotel Stary was a fantastic hotel in a perfect position in the centre of Krakow. The staff were very helpful and accommodating. Only change I would make is to have tea and coffee making facilities in the room. Thank you for a fantastic stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Attention to details

This hotel was absolutely fantastic and we travel a lot. The building is of course outstanding, but more important was attention to detail from all of the staff. (Food was fab too). 100% come back when i return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for six nights and had a wonder stay. The location of the hotel is perfectly situated - adjacent to the old town square with tons of dining, shopping and sightseeing all within a few steps of the hotel doors. The rooms were quite spacious, very clean and comfortable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Avi Avraham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and perfect location
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel in a great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Ewa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with a beautiful interior and spacious rooms. The SPA facilities are charming and atmospheric, making for a truly relaxing experience. The massage was incredible — a big thank you to the gentleman with the magic touch! All the staff were exceptionally polite and helpful. And the baked-in-house cake my husband ordered for my birthday was absolutely delicious.
Stayed 1 night in Mar 2025

10/10 Excellent

DALMACIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid and very satisfying stay. Highly recommended place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

kevin

Traveled with group
Liked: Cleanliness, property conditions & facilities
Hotel and location perfect, slightly rude staff who forget to book our airport transportation as requested, no tea coffee making facilities in the room which is disappointing for a five star property.
Stayed 3 nights in Feb 2025

8/10 Good

Justine

Traveled with partner
Fantastic hotel so close to square friendly staff and very helpful.. spa was an added bonus really nice and breakfast was great .. would highly recommend 😊
Stayed 4 nights in Feb 2025

10/10 Excellent

Callum

Stayed 3 nights in Jan 2025

10/10 Excellent

MICHAEL, Vauxhall

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff were exemplary. Spa facilities excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stay in a beautiful hotel. Staff were very helpful and we will definitely be returning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vibeke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely top notch hotel. Better than any other similar rated establishment. The interior is stunning and you get a true sense of this being a restored historical place. The wellness centre in the basement is amazing. The staff was amazing - courteous, friendly. The only things I would have preferred was tea and coffee making facilities in the rooms and extr pillows available, but Im sure I could have asked for that. Restaurant is expensive. Will most certainly go there again on my next stay at Krakow
Stayed 3 nights in Jan 2025

10/10 Excellent

Georgie

Stayed 4 nights in Jan 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Beautiful, understated hotel. High design, quality and exceptional attention to detail. The ONLY thing we noticed was the lack of sound insulation. You can hear conversations and bathrooms next door very clearly so just bring some earplugs if you’re a light sleeper. Everything else about the property (spa, interior design and location, to name a few) make up for this one tiny detail. We’ve already recommended the hotel to a friend and we already have plans to return.
Stayed 3 nights in Jan 2025