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Hotel H15 Francuski Old Town - Destigo Hotels

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Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

A historic building with multiple floors, large windows, and balconies with flower boxes.
A dining area with a glass display case of desserts, white upholstered chairs, and a patterned floor.
A building facade with a sign reading "CHRISTO TRANSFIGURO".
A luxurious room with ornate green upholstered chairs, a marble coffee table, and a patterned carpet.
A grand staircase with marble steps and red carpet, leading to a large window with decorative glass panes.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Ul. Pijarska 13, Kraków, 31-015
  • Place, Planty Park
    ‪1 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Comfort Single Room

A hotel room with a bed, a bedside table with a lamp, a framed picture on the wall, and a window with curtains.

Comfort Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with a bed, nightstands, and a wall with patterned wallpaper.

Comfort Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment

A living room with a sofa, armchair, coffee table, and curtains.

Apartment

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a wooden nightstand, a mirror, and a patterned wall.

Deluxe Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Double Room

A framed artwork on a wall with floral wallpaper, a bed with brown and white pillows, and a wooden headboard.

Premium Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Twin Room

A hotel room with two beds, a chandelier, a framed picture on the wall, and a window with curtains.

Comfort Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room

A hotel room with two beds, a framed picture on the wall, and a nightstand with a lamp.

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room

A bathroom with a marble wall, a gold-framed mirror, and a towel on a white counter.

Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with a bed, two armchairs, a small round table with a vase of flowers, a floor lamp, and patterned carpet.

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Twin Room

A bathroom with a marble wall, a gold-framed mirror, and a towel on a white counter.

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Kraków

Located in Kraków Old Town within a 5-minute walk of Main Market Square, Hotel H15 Francuski Old Town - Destigo Hotels is within a mile (2 km) of other popular attractions like Wawel Castle. This 42-room, 5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Planty Park - 1 min walk - 0.1 miles
  • Main Market Square - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 5 min walk - 0.3 miles
  • Cloth Hall - 5 min walk - 0.3 miles
  • Kraków Barbican - 5 min walk - 0.3 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 37 min drive

Restaurants

  • ‪Lindo Bar - ‬1 min walk
  • ‪Karmello Chocolatier - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Trattoria Degusti - ‬3 min walk
  • ‪Pijalnia Wódki i Piwa - ‬3 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

Guests of Hotel H15 Francuski Old Town - Destigo Hotels enjoy free WiFi in public areas, a business center, and a computer station. Valet parking is PLN 120 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for PLN 130 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include laundry facilities, a porter/bellhop, and a banquet hall.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, minibars, and safes.

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 120 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered valet parking on site (PLN 120 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 110 for adults and PLN 55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 100 per pet, per day
  • Dogs and cats only
  • Pet weight must not exceed 44 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PLN 150.0 per day
  • Cribs/infant beds are available for PLN 60 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PLN 300 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 110 for adults and PLN 55 for children
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: PLN 120 per day (in/out privileges)
  • Nearby parking fee: PLN 120 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per stay
  • Rollaway bed fee: PLN 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Frequently asked questions

Is a free cancellation option available at Hotel H15 Francuski Old Town - Destigo Hotels?

Hotel H15 Francuski Old Town - Destigo Hotels provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel H15 Francuski Old Town - Destigo Hotels?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Hotel H15 Francuski Old Town - Destigo Hotels on Sep 1, 2026 start from $195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel H15 Francuski Old Town - Destigo Hotels?

This hotel is situated in Kraków Old Town within a short 4-minute walk of Main Market Square and also 17 minutes on foot from Wawel Castle. You'll also find Planty Park and Florianska Street less than a mile away.

Will I be able to park at Hotel H15 Francuski Old Town - Destigo Hotels?

Yes, uncovered valet parking is offered for PLN 120 per day with in/out privileges.

Are there luxury amenities available at Hotel H15 Francuski Old Town - Destigo Hotels?

Yes, some luxury features of this hotel include a restaurant, concierge services, and a bar/lounge.

Does Hotel H15 Francuski Old Town - Destigo Hotels feature a casino?

No, Hotel H15 Francuski Old Town - Destigo Hotels doesn't have a casino.

Is there an indoor pool at Hotel H15 Francuski Old Town - Destigo Hotels?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel H15 Francuski Old Town - Destigo Hotels?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a restaurant that serves breakfast?

Yes, Hotel H15 Francuski Old Town - Destigo Hotels serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel H15 Francuski Old Town - Destigo Hotels allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel H15 Francuski Old Town - Destigo Hotels for a fee of PLN 100 per pet, per day. The property also provides food and water bowls.

Does Hotel H15 Francuski Old Town - Destigo Hotels have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel H15 Francuski Old Town - Destigo Hotels?

The closest major airport to Hotel H15 Francuski Old Town - Destigo Hotels is John Paul II - Balice Airport (KRK), which is 8.1 mi away (37 minutes by car).

Can I book a room with a balcony at Hotel H15 Francuski Old Town - Destigo Hotels?

No, you won't find guestrooms with balconies at Hotel H15 Francuski Old Town - Destigo Hotels.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a wedding venue on site?

Take advantage of the wedding venue at Hotel H15 Francuski Old Town - Destigo Hotels if you plan to say "I do" during your trip.

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 351 out of 451 reviews
Rating 8 - Good. 79 out of 451 reviews
Rating 6 - Okay. 19 out of 451 reviews
Rating 4 - Poor. 2 out of 451 reviews
Rating 2 - Terrible. 0 out of 451 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel full of character, immaculately maintained and with helpful staff. A great place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastically located
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The staff was so helpful and nice. Great breakfast. Great location. The park that goes around the old town starts just outside the hotel , easy location for jogging or morningwalks.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classic hotel with friendly staff. Perfectly located in old town.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel, brilliant customer service, really amazing breakfast
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were superb! Very helpful and prompt with responses even before arrival. Perfect location for access, yet very quiet.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Dennton

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Lovely large rooms. Good location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Everything was great, location, service, room. Highly recommend
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ellie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, very friendly staff, and nice breakfast buffet bar!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel - the service, the cleanliness, the bar, the restaurant AND the price. Would most definitely stayntheee again.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel in great location and amazing price!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Karolina

Liked: Cleanliness, staff & service, amenities
Clean, courteous staff, we asked for a baby cot and it had a baby sized pillow and duvet. Very happy with our stay. Breakfast was ok but for price we expects more choice.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Geoffrey Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Pasquale Di

Liked: Staff & service, amenities, property conditions & facilities
Very good location walk to everything excellent staff
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were professional.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff very friendly, nice updated rooms, fabulous breakfast, love the eggs benedict, and the crepes suzette for dessert made tableside was amazing.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Hotel is wonderful and in a fabulous location. Very clean, comfortable beds and excellent service. Would highly recommend staying here.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Ievgeniia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Thomas Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,very friendly staff & clean hotel
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and perfect location in Old Town.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in old town
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect , clean , the staff very professional
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very clean and really helpful staff
Stayed 4 nights in Apr 2024