Holiday Inn Krakow City Centre by IHG

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Holiday Inn Krakow City Centre by IHG

Exterior
Property amenity
Exterior
Daily buffet breakfast (PLN 100 per person)
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly

Explore the area

Map
Wielopole 4, Kraków, Lesser Poland, 31-072
  • Main Market Square
    ‪6 min walk‬
  • St. Mary's Basilica
    ‪6 min walk‬
  • Wawel Castle
    ‪12 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

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Room options

Premium Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Dining)

  • 1076 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

  • 280 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, Multiple Beds (With Sofa)

9.6 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Kraków

Located in Kraków City Centre, Holiday Inn Krakow City Centre by IHG is within a 10-minute walk of popular sights such as Main Market Square and St. Mary's Basilica. This 236-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Main Market Square - 6 min walk - 0.4 miles
  • St. Mary's Basilica - 6 min walk - 0.4 miles
  • Cloth Hall - 8 min walk - 0.5 miles
  • Wawel Castle - 12 min walk - 0.7 miles
  • Oskar Schindler Factory - 3 min drive - 1.3 miles

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 7 min drive
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Cukiernia Cichowscy - ‬4 min walk
  • ‪Pierogarnia Krakowiacy - ‬4 min walk
  • ‪Vegab - ‬2 min walk
  • ‪Coffee Kiosk Krakow - ‬1 min walk
  • ‪Mo-ja Cafe & Bistro - ‬3 min walk

About this property

Holiday Inn Krakow City Centre by IHG

Luxury hotel with 2 restaurants and a full-service spa
Guests staying at Holiday Inn Krakow City Centre by IHG enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is offered for PLN 120 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, a business center, and laundry facilities.
Guests can expect free WiFi and LCD TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Electric kettles, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is open daily.

Languages

English, Polish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 120 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PLN 100 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Impresja
  • Reflections Bar & Restaurant
  • The City

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (16,684 square feet of space)

Outdoors

  • Outdoor furniture

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 60 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for PLN 160.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 100 per person
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

Frequently asked questions

Is a free cancellation option available at Holiday Inn Krakow City Centre by IHG?

Holiday Inn Krakow City Centre by IHG provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Krakow City Centre by IHG?

As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Krakow City Centre by IHG on Jul 13, 2025 start from $103.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Krakow City Centre by IHG?

This hotel is situated in Kraków City Centre within a 10-minute walk of Royal Road and Main Market Square. You'll also find Wawel Castle and Oskar Schindler Factory within a short drive.

Will I be able to park at Holiday Inn Krakow City Centre by IHG?

Yes, parking is offered for PLN 120 per day. Though parking is limited, accessible parking is also available.

Is there a spa available at Holiday Inn Krakow City Centre by IHG?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, and couples treatments.

Does Holiday Inn Krakow City Centre by IHG have a casino at the property?

No, Holiday Inn Krakow City Centre by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Krakow City Centre by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Krakow City Centre by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant with al fresco dining, and a full-service spa.

Does Holiday Inn Krakow City Centre by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Krakow City Centre by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Krakow City Centre by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Holiday Inn Krakow City Centre by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Krakow City Centre by IHG for a fee of PLN 60 per pet, per day. The property also provides food and water bowls.

Does Holiday Inn Krakow City Centre by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Krakow City Centre by IHG?

The closest major airport to Holiday Inn Krakow City Centre by IHG is John Paul II - Balice Airport (KRK), which is 10.2 mi away (31 minutes by car).

Are there rooms with balconies at Holiday Inn Krakow City Centre by IHG?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy resort or city views.

Does Holiday Inn Krakow City Centre by IHG host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Krakow City Centre by IHG.

Holiday Inn Krakow City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 3 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for city break

Had a lovely short break stay at the Holiday Inn, the hotel is perfectly situated so you can get around easily. The hotel staff were attentive and the breakfast was excellent, meaning we were well set up for the day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Stayed 3 nights in Feb 2025

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Very close to main attractions. Clean and cozy place to stay. Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Guinness on tap with hard flat beds

The hotel was clean and the bedding did not smell of bleach, which is important to me. We booked a king bed (harder to find) and the mattress was very hard, which is great if you like that. The pillows too were overstuffed and were more like couch cushions (not so great for a bed pillow) so we used a balled up sweater as a pillow instead. The bartenders in the bar by the entrance are a hoot and great for chatting about Krakow. They also had Guinness on draft which was a wonderful treat for Americans who don't encounter that often. Food in the restaurants was pretty good. Excellent location. Had some hiccups with the hotel reception confusing details, like double booking a cab to the airport and confusing our room for another.
Stayed 6 nights in Feb 2025

10/10 Excellent

PAUL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stsy

Ideal location, excellent parking and friendly staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Rheaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Amazing hotel - very clean and just a short walk from the old town. Hugely convenient.
Stayed 2 nights in Jan 2025

8/10 Good

KINGA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, excellent location
Stayed 4 nights in Dec 2024

10/10 Excellent

Caron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the old town and the jewish quarter for comvenience. Very comfortable and clean
Stayed 4 nights in Dec 2024

10/10 Excellent

Rosheen

Stayed 3 nights in Nov 2024

10/10 Excellent

Janusz, Bellevue

Liked: Cleanliness, staff & service
Very close to market square and tram lines half block sway. Very nice colors in hotel.
Stayed 13 nights in Nov 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff were pleasant. We had a problem with the toilet not flushing and it was fixed as soon as I reported it. We paid for breakfast one morning as we had an early start and it was good. The hotel is in a good location to walk to the main square where there are many restaurants and bars. I would stay in this hotel again if I returned to Krakow.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Comfortable and value for money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, comfortable, ideal for walking.

A wonderful stay in a spacious room with comfortable beds. Hotel is in an ideal location for walking to major attractions as well as stops for tour buses.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Stayed 1 night in Sep 2024

10/10 Excellent

DIMITRI

Stayed 7 nights in Sep 2024

10/10 Excellent

Paul

Traveled with group
Great, central place to stay. Clean, comfortable room. Friendly, professional staff. Awesome breakfast choices.
Stayed 2 nights in Oct 2024

8/10 Good

Clifford, Belton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to focus on old town on this trip, and the Holoday Inn was perfectly positioned for that. Easy walk to the old town square with more restaurants than I could count. Bathrooms were well laid out and spacious. Staff was friendly and helpful. Breakfast buffet has a very good variety and was kept fresh. Parking was easy but a little pricier than i expected .
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The Holiday Inn at Krakow is on par with the top hotels in the area. The room we stayed in, was larger than some others, we have stayed in. We visit Krakow regularly and it's position is ideal for the town square and pick up points for tours. We will stay again. We had a meal and this was top quality. The breakfast was the best we have ever had, every choice was available
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 4 nights in Sep 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Vladislav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024