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The Crown Borneo Hotel

3.0 star property
Hotel with free parking, near Imago Shopping Mall

Choose dates to view prices

Photo gallery for The Crown Borneo Hotel

Lobby
Outdoor dining
Exterior
Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Food and drink

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
23 Jalan Pinang Tanjung Aru, Kota Kinabalu, Sabah, 88100
  • Tanjung Aru Perdana Park
    ‪1 min drive‬
  • Sutera Harbour
    ‪4 min drive‬
  • Imago Shopping Mall
    ‪4 min drive‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪10 min drive‬

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Room options

View all photos for Family Suite

Family Suite | Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite | Desk, iron/ironing board, free WiFi, bed sheets

Superior Suite

  • 111 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Desk, iron/ironing board, free WiFi, bed sheets

Presidential Suite

  • 226 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 109 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Kota Kinabalu

Located in Tanjung Aru, The Crown Borneo Hotel is within a mile (2 km) of sights such as Tanjung Aru Perdana Park and Sabah State Mosque. This 3-star hotel has 25 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Tanjung Aru Perdana Park - 1 min drive - 0.6 miles
  • Queen Elizabeth Hospital - 3 min drive - 1.7 miles
  • Sutera Harbour - 4 min drive - 1.6 miles
  • Imago Shopping Mall - 4 min drive - 1.9 miles
  • Suria Sabah Shopping Mall - 5 min drive - 3.4 miles

Getting around

  • Tanjung Aru Station - 18 min walk
  • Kota Kinabalu Intl. Airport (BKI) - 10 min drive

Restaurants

  • ‪Tanjung Aru Plaza - ‬5 min walk
  • ‪Restoran Pak Mus - ‬6 min walk
  • ‪Kedai Kopi Hing Leong - ‬2 min walk
  • ‪Kung Hu Restaurant - ‬1 min walk
  • ‪Kedai kopi Hin Loi - ‬1 min walk

About this property

The Crown Borneo Hotel

Hotel with free parking, near Imago Shopping Mall
At The Crown Borneo Hotel, guests have access to free WiFi in public areas, express check-in, and express check-out. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include free newspapers and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers and bidets. Phones and desks are other standard amenities.

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Borneo Crown Hotel
Crown Borneo
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Crown Borneo Hotel Kota Kinabalu
Crown Borneo Kota Kinabalu
The Crown Borneo Hotel Kota Kinabalu, Sabah
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The Crown Borneo Hotel Hotel Kota Kinabalu

Frequently asked questions

Is a free cancellation option available at The Crown Borneo Hotel?

The Crown Borneo Hotel provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near The Crown Borneo Hotel?

This hotel is situated in Tanjung Aru, close to Imago Shopping Mall, Suria Sabah Shopping Mall, and Jesselton Point Ferry Terminal. You'll also find Tanjung Aru Perdana Park and Sabah State Mosque within a short drive.

Is there parking available at The Crown Borneo Hotel?

Yes, self parking is offered for free at the hotel.

Does The Crown Borneo Hotel include a casino on the premises?

No, The Crown Borneo Hotel doesn't have a casino.

Is there an indoor pool at The Crown Borneo Hotel?

No, there is no indoor pool at this hotel.

Is The Crown Borneo Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a restaurant and concierge services.

Are there hot tubs at The Crown Borneo Hotel?

No, this hotel doesn't have a spa tub.

Does The Crown Borneo Hotel have a restaurant with a breakfast menu?

No, The Crown Borneo Hotel doesn't have a restaurant that serves breakfast.

Does The Crown Borneo Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The Crown Borneo Hotel.

Are there connecting rooms at The Crown Borneo Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Crown Borneo Hotel?

The closest major airport to The Crown Borneo Hotel is Kota Kinabalu Intl. Airport (BKI), which is 3.3 mi away (10 minutes by car).

Are there rooms with balconies that I can book at The Crown Borneo Hotel?

No, there aren't any guestrooms with balconies at The Crown Borneo Hotel.

The Crown Borneo Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 47 out of 329 reviews
Rating 8 - Good. 108 out of 329 reviews
Rating 6 - Okay. 112 out of 329 reviews
Rating 4 - Poor. 39 out of 329 reviews
Rating 2 - Terrible. 23 out of 329 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom not in very good condition
Stayed 2 nights in Nov 2019

6/10 Okay

Siti

Traveled with group
Liked: Cleanliness, staff & service, amenities
Air con pls upgread
Stayed 1 night in Jun 2019

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and dusty room
Stayed 1 night in Jun 2019

2/10 Terrible

Canadian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Door broken , aircon not working both in the room and lobby.wifi is dead .
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
not as per photo, Rm 100 with dusty, look old , soap in the half cut plastic bottle!, no tooth brush, no breakfast, no kettle ,tv remote malfunction, aircond not cool, water not hot …. it should be half price.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good .. comfy bed great facilities near airport ..
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 3 nights in Feb 2019

6/10 Okay

Elly, Melaka

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Double bed not specification for two guest if the guest is fat. Water tab slow, water heater not funtion
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2018

4/10 Poor

Chang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mattress quality so bad
Stayed 1 night in Dec 2018

8/10 Good

Chun Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service of the staff was fantastic and they were very friendly and helpful. However, shower caps, slippers, toothbrush and paste were not provided. No fridge. A mirror and a dustbin are found in the bathroom and not found in the bedroom. No lift. There are 3 levels - ground, first floor and second floor. The hotel offers free transport to the airport.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel used to be very nice, but NOT ANY MORE

Airport transfer was not provided, instead I was told to use Grab to the hotel, and airport transport for late night and early morning costs so expensive that it's not worth staying this hotel. Wifi also not usable, which betrays the ad on Hotel.com. Hotel's facilities are outdated overall, not at all comfortable. I used to like this hotel and have been a loyal customer for more than 6 years, but since the hotel management changed a few years ago, their service started deteriorate. I don't think I no longer stick to this hotel. The hotel has lost one loyal customer.
Stayed 1 night in Jul 2018

4/10 Poor

Dean, Alor Setar, Kedah

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

It was OK for its price

Its what you would expect from a budget hotel however it has a lot of rooms for improvements especially the toilet. The hotel was close to the beach and the airport.
Stayed 3 nights in Jun 2018

8/10 Good

Shammi

Liked: Cleanliness, staff & service, room comfort
Overall good.
Stayed 1 night in Jun 2018

2/10 Terrible

melavia, beaufort sabah

Disliked: Cleanliness, property conditions & facilities, room comfort

The only nice condition is near to shops..

No window hotel room jz like living in a box... picture shows on booking site different from real situaition.....
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
I booked a twin sharing bedroom but upon arrival, all the rooms are full and had to do with a family room. 1 double,4 single...there are 2 airconditioners..but only 1 functioning. The place is not child friendly..a toddler could easliy fell down the stairs. I also booked for an early breakfast and was informed tht it will be serve at 7 30am..we went to the waiting room at 8.25..and was told tht breakfast was not ready as they are waiting for the bakery to open for business..which happens to be just across the streer.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in May 2018

6/10 Okay

DD

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
For backpacker is okay. The room just okay & not too clean.
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not to my expectation. Room is quite stuffy and the bedding is poor.
Stayed 2 nights in Mar 2018

4/10 Poor

Mei Chin

Liked: Staff & service
Disliked: Room comfort
Small room with smelled of plastic from curtain

10/10 Excellent

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great place to stay
Stayed 1 night in Mar 2018

8/10 Good

Kwang Fah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and nice hotel

Good and nice hotel.
Stayed 1 night in Mar 2018

10/10 Excellent

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Appreciate the early check-in, thank you
Stayed 2 nights in Mar 2018