6/10 Okay
Leona
Traveled with family
Dec 28, 2025
Liked: Cleanliness, staff & service
We traveled over Christmas with a party of 8 - 3 generations in a family. We had a positive experience on arrival. Staff were friendly and helpful however we specifically asked for downstairs rooms on booking as we traveled with our 85 years old mother. Rooms were all upstairs with no downstairs available but they did offer to swap our rooms the next day. We were offered to change but the room was too far from the rest of our party. They did organise a wheelchair which was very helpful.
The rooms were clean apart of coffee stains on the furniture. But BE AWARE if you are booking a room for 3 or more as the extra ‘bed’ is a 8” foldable mattress on the floor! For 85 years old person! We tried to book another room but unfortunately there were no vacancies it at least the let us have an extra mattress to build the bed up a bit. This was going to carry a charge of 200 B but it was waived.
Bit disappointed in leaving as during our stay one of the plastic balcony chairs literally fell apart as it was already cracked and old and they were trying to make us pay 500 B which we did not as it happened to my daughter who ways about 50kg and she hurt her back in the process.
All in all we loved Koh Lipe. The staff at the hotel were lovely and it was clean but we would choose another place to stay next time.
Leona
Stayed 5 nights in Dec 2025