On the listing, it said we could get free transportation from the train station to the hotel in less than 10 minutes, but we had to wait 45 minutes to an hour at the train station for the bus to arrive. It would have been faster to walk there ourselves. When we arrived, the hotel interior was very rundown and dated. Our room was nice, but our toilet seat and sink both had large cracks in them. Our room had a private bath, and it was relaxing, but the water was not filtered and there were multiple very large spiders and other insects in the water and around the bath. For dinner, there was a lot of food, and some of it was good, but almost nothing was explained to us so we did not know what we were eating for the most part. Breakfast was very good though. The most disappoint thing though is we found out when we arrived that the private onsen was not included in the price of our stay, and we had another upcharge for it, so we did not use it. Overall a very disappointing experience, especially at this price point, which was extremely high.