Mercure Koh Chang Hideaway

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Mercure Koh Chang Hideaway

Relax by the infinity pool overlooking the ocean, surrounded by lush greenery and palm trees.
Relax in style with comfortable lounge chairs and sofas, surrounded by lush greenery and a serene pool view.
Relax and socialize in this inviting space with comfortable seating, a large TV, and a bar area.
Experience the hotel's unique blend of contemporary and traditional design, featuring a multi-level structure with a spacious balcony and lush surroundings.
Relax in a spacious room with a large bed, bedside table, and comfortable seating area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • 24/7 front desk
  • On private beach
  • Spa

Explore the area

Map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170
  • Bailan Beach
    ‪7 min walk‬
  • Lonely Beach
    ‪4 min drive‬
  • Kai Be Beach
    ‪8 min drive‬
  • Trat (TDX)
    ‪88 min drive‬

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Room options

Deluxe Room, 1 King Bed, Ocean View

  • 560 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Ocean View

  • 560 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Pool Access

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

Villa, 1 King Bed, Terrace (Plunge pool)

10.0 out of 10
Exceptional
(3 reviews)
  • 1324 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool Access

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Bai Lan

Mercure Koh Chang Hideaway places you next to Bailan Bay and within a 5-minute walk of Mu Ko Chang National Park. This 141-room, 4-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Bailan Beach - 7 min walk - 0.4 miles
  • Lonely Beach - 4 min drive - 1.5 miles
  • Kai Be Beach - 8 min drive - 3.1 miles
  • Bangbao Beach - 10 min drive - 3.1 miles
  • Klong Prao Beach - 17 min drive - 7.8 miles

Getting around

  • Trat (TDX) - 108 min drive

Restaurants

  • ‪Beach Bar - ‬2 min walk
  • ‪Dang seafood - ‬3 min drive
  • ‪Kohchang7 Reataurant & Guesthouse - ‬8 min walk
  • ‪Pool Bar - ‬2 min walk
  • ‪The Bay - ‬2 min walk

About this property

Mercure Koh Chang Hideaway

Family-friendly hotel with 2 outdoor pools and a full-service spa
Mercure Koh Chang Hideaway features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 2500 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

Languages

English, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 460 for adults and THB 230 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Bay

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 242 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for THB 1413.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: THB 1000.00 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 460 for adults and THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1413.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Heating is not provided.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Koh Chang Hideaway
Koh Chang Mercure
Koh Chang Mercure Hideaway
Mercure Hideaway
Mercure Hideaway Hotel
Mercure Hideaway Hotel Koh Chang
Mercure Hideaway Koh Chang
Mercure Koh Chang
Mercure Koh Chang Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang

Frequently asked questions

Is free cancellation available at Mercure Koh Chang Hideaway?

Mercure Koh Chang Hideaway provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Koh Chang Hideaway?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Mercure Koh Chang Hideaway on Aug 15, 2025 start from $42.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Koh Chang Hideaway?

Located steps from Bailan Beach, this hotel is in Ko Chang, and within a 10-minute walk of Mu Ko Chang National Park and Bailan Bay. You'll also find Kai Be Beach and Lonely Beach within a short drive.

Is there parking available at Mercure Koh Chang Hideaway?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Mercure Koh Chang Hideaway?

There is a full-service spa available for guests to enjoy and services include couples treatments, body scrubs, and massages.

Does Mercure Koh Chang Hideaway feature a casino on the premises?

No, Mercure Koh Chang Hideaway doesn't have a casino.

Is there an indoor pool at Mercure Koh Chang Hideaway?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Mercure Koh Chang Hideaway good for couples?

There are many amenities for couples at this hotel, including a private beach and 2 outdoor pools plus some guestrooms feature private pools.

Are there hot tubs at Mercure Koh Chang Hideaway?

Yes, guests can enjoy a spa tub at this hotel.

Does Mercure Koh Chang Hideaway feature a restaurant that includes a breakfast menu?

Yes, Mercure Koh Chang Hideaway serves buffet breakfast for a surcharge each morning at The Bay.

Does Mercure Koh Chang Hideaway allow pets to stay for free?

No, pets and service animals aren't allowed at Mercure Koh Chang Hideaway.

Does Mercure Koh Chang Hideaway have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Mercure Koh Chang Hideaway?

The closest major airport to Mercure Koh Chang Hideaway is Trat (TDX), which is 27.7 mi away (108 minutes by car).

Are there rooms with balconies at Mercure Koh Chang Hideaway?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy ocean or garden views.

Does Mercure Koh Chang Hideaway have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Mercure Koh Chang Hideaway.

Mercure Koh Chang Hideaway Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 187 out of 473 reviews
Rating 8 - Good. 184 out of 473 reviews
Rating 6 - Okay. 68 out of 473 reviews
Rating 4 - Poor. 22 out of 473 reviews
Rating 2 - Terrible. 12 out of 473 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

jamie

Liked: Cleanliness, amenities, property conditions & facilities
Great location for koh chang , very nice stay but $3 usd for bottled water that you can buy 1 min walk away for $ 0.25.
Stayed 3 nights in Feb 2025

10/10 Excellent

McKenzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good transportation coordination with the front desk and it was easy to book outside activities through the resort. the food was good and our room was very nice
Stayed 4 nights in Feb 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super relaxing resort

We found this resort was incredibly relaxing. Situated on a private bay. There was a short sandy beach with a rocky bottom. When tide was in water was about 4-5 ft. Perfect to float, swim or relax. Breakfast was great as we have found at most mercure resorts. No shortage of tables so no morning rush. Very good food alsi just on the road by the resort for variety. Pool was nice. Not alot of chairs as on the beach. But i was surprised we always had a lounger or bean chair. We had a ocean view room but because of trees planted view was obstructed but i preferred to have the shade instead of the view. It allowed a cool relaxing place to sit all day. Room had an elevated bed with a bench at the end. As a person going into their sixties with a knee problem i would have preferred a regular height bed with a couch at the end. The staff were awesome. They had massages at the poolside that we took everyday. Professional well trained and very reasonably priced. A great value. We did one hour oil massage for 450 baht every day. The resort was nicely kept and was so peaceful. We came from a busier beach tye week before and loved it but this was a special kind of relaxation. We dod not do alot everyday just ate a beautiful breakfast, swam, massage relaxed but the pool and completely chilled out. It was such a relaxing hotel. Perfect escape from the hustle bustle of reality when you want to ho to a beautiful beach and recharge. The island is pretty hilly so driving is
Stayed 7 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice rooms Lovley pool and. Each area with plenty of dining options Staff extremely helpful Nice spa onsite, a tad expensive though but overall a lovley hotel
Stayed 5 nights in Dec 2024

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kanthan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Stay on A Beautiful Beach

The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023

8/10 Good

Catherine

Traveled with family
Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Stayed 4 nights in Apr 2023

6/10 Okay

Mickey

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Stayed 10 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit

I was upgraded to a lovely pool villa. a great option for a family with one or two little ones. they can splash away in the small pool plus there's a jacuzzi to chill out in. The buffet breakfast had options for every palette. The property is definitely feeling the effects of a heavy rainy season, but that will not detract from your stay.
Stayed 3 nights in Oct 2021

6/10 Okay

Jason

Traveled with family
Disliked: Staff & service
Stayed 5 nights in Dec 2020

8/10 Good

Ruengsak

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

Scott

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool access room and the 2 4 1 cocktails on the beach!
Stayed 2 nights in Feb 2020

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort

Overpriced

The hotel is fine. The food is fine. The services and amenities are fine. However, everything is overpriced. I am not upset with the hotel - it's fine, but it is overpriced. I would not stay here again. You can get more for less at other resorts. This resort is not competitive at all.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Actually, everything was good. Really friendly staff,. Nice room. Well kept and clean. The only problem was that the mattress was extremely hard. Very uncomfortable.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2019

2/10 Terrible

scott anthony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was in desperate need of face lift, old and tired, booked for 20 people 17 went, the welcome party was not good ask me to give them 7000baht for breakfast that i had already payed for in full. Totally unacceptable.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value pool villa

Pool villa is fantastic! Happy hour at the beach bar also great & lovely staff. A la carte menu in restaurant is pricey (as expected) but not particularly exciting and opted for the buffet dinner instead which was surprisingly brilliant
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not very customer friendly and front desk staff not very accommodating
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay and good food.

อาหารเช้าดีมาก บุฟเฟต์มื้อเย็นราคาไม่แพงและคุ้มค่า ที่ตั้งของรร. ไม่สะดวกสำหรับคนไม่มีรถ ที่จอดรถเพียงพอ รอบๆรร. เงียบสงบ เหมาะกับการพักผ่อนจริงๆ
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The staff were first class the property does need a make over like painting etc
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seclude, serenity, peaceful. The room is so cute and feel like home. The bathroom is spacious, very clean. The pool is amazing they have one beachfront pool and one olympic pool. The ben bag at the beach bar is very comfortable. Will definitely come back, strongly recommend for all.
Stayed 2 nights in Jun 2019

6/10 Okay

Kevin

Liked: Staff & service
Stayed 5 nights in Jun 2019