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Protea Hotel by Marriott Knysna Quays

3.5 star property

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Photo gallery for Protea Hotel by Marriott Knysna Quays

Lobby
Lobby
Property grounds
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Waterfront Drive, Knysna, Western Cape, 6570
  • Place, Knysna Lagoon
    ‪2 min walk‬
  • Place, Knysna Waterfront
    ‪5 min walk‬
  • Place, Knysna Quays
    ‪5 min walk‬
  • Airport, Plettenberg Bay (PBZ)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | Lake view

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(11 reviews)
  • Lagoon view
  • 207 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | In-room safe, desk, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Lagoon View

  • Garden view
  • 207 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Room, 1 King Bed, Balcony, Lagoon View (Poolside) | Pool | Outdoor pool, pool umbrellas, sun loungers

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Room, 2 Twin Beds, City View | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Knysna

Located in Knysna Central, Protea Hotel by Marriott Knysna Quays is adjacent to Cape Floral Region Protected Areas and within a 5-minute walk of Knysna Lagoon. This 123-room, 3.5-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Knysna Lagoon - 2 min walk - 0.1 miles
  • Pezula Championship Course - 3 min walk - 0.2 miles
  • Knysna Waterfront - 5 min walk - 0.3 miles
  • Knysna Quays - 5 min walk - 0.3 miles
  • Featherbed Boat Cruises - 10 min walk - 0.5 miles

Getting around

  • George (GRJ) - 65 min drive

Restaurants

  • ‪Salt & Petal - ‬1 min walk
  • ‪Seattle Coffee Company - ‬8 min walk
  • ‪Chatters - ‬6 min walk
  • ‪The Drydock Food Co - ‬8 min walk
  • ‪34 South - ‬7 min walk

About this property

Protea Hotel by Marriott Knysna Quays

Protea Hotel by Marriott Knysna Quays offers an outdoor pool, meeting rooms, and a meeting room. If you drive, self parking is ZAR 30 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a computer station, a free grocery shopping service, and free newspapers.
Guests can expect free WiFi and 32-inch LED TVs. Electric kettles, hair dryers, and laptop-compatible safes are other standard amenities. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Knysna Hollow Country Estate
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 105 reviews
$135 nightly
The price is $156
Apr 10 - Apr 11
Total with taxes and fees
Knysna Hollow Country Estate

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 17 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: ZAR 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

Are free cancellation options available at Protea Hotel by Marriott Knysna Quays?

Protea Hotel by Marriott Knysna Quays offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Protea Hotel by Marriott Knysna Quays?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Knysna Quays on Apr 12, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Protea Hotel by Marriott Knysna Quays?

This hotel is situated in Knysna Central within a 10-minute walk of Knysna Lagoon, Knysna Quays, and Knysna Waterfront. You'll also find Garden Route National Park and Cape Floral Region Protected Areas less than a mile away.

Will I be able to park at Protea Hotel by Marriott Knysna Quays?

Yes, parking is offered for ZAR 30 per day. Accessible parking is also available for guests.

Does Protea Hotel by Marriott Knysna Quays feature a casino on the premises?

No, Protea Hotel by Marriott Knysna Quays doesn't have a casino.

Will I find an indoor pool at Protea Hotel by Marriott Knysna Quays?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Protea Hotel by Marriott Knysna Quays?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Protea Hotel by Marriott Knysna Quays?

No, there isn't a spa tub at this hotel.

Does Protea Hotel by Marriott Knysna Quays feature a restaurant that includes a breakfast menu?

Yes, Protea Hotel by Marriott Knysna Quays serves free English breakfast each morning from its restaurant.

Will Protea Hotel by Marriott Knysna Quays allow pets to stay for free?

No, pets and service animals aren't allowed at Protea Hotel by Marriott Knysna Quays.

Are there connecting rooms at Protea Hotel by Marriott Knysna Quays?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Protea Hotel by Marriott Knysna Quays?

The closest major airport to Protea Hotel by Marriott Knysna Quays is Plettenberg Bay (PBZ), which is 20.9 mi away (37 minutes by car).

Are there rooms with balconies at Protea Hotel by Marriott Knysna Quays?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lagoon or garden views.

Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 164 out of 360 reviews
Rating 8 - Good. 135 out of 360 reviews
Rating 6 - Okay. 45 out of 360 reviews
Rating 4 - Poor. 12 out of 360 reviews
Rating 2 - Terrible. 4 out of 360 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly check in, pool area was lovely, apart from both lifts being out of order cannot fault this property and would recommend
Stayed 4 nights in Dec 2025

10/10 Excellent

Conrad, Rocky View County

Stayed 1 night in Dec 2025

8/10 Good

MUKHTAR AHMED

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Gianno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

6/10 Okay

Grant

Stayed 1 night in Nov 2025

6/10 Okay

Grant

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
1) No hot water for 2 days , had to inform staff 4 times before I was moved to another room 2) Battery of aircon dis not work , surely this is standard in checking a room before handing it over to a customer 3) Curtain rail did not work and had to be fixed 4) Matress was terrible you either rolled off to one side of the bed or to the other side
Stayed 1 night in Nov 2025

6/10 Okay

Sarah

Liked: Cleanliness, room comfort

Well positioned hotel

The positioning of this hotel is great; it’s right by the Waterfront. Parking is available at an additional charge. The reception staff were extremely friendly and welcoming, the room required a little maintenance – silly things like the fridge door screeched on opening, and the aircon remote wasn’t working but the shower was awesome. I don’t like a combined bodywash/conditioning shampoo which was provided, but that is a personal quirk. The Wi-Fi password (which didn’t require a separate password, linked to your room, once you had logged in), was hidden on a blue slip of paper in the keycard holder, not sure why as it was on the board, right by reception! Breakfast on Sunday was a disaster, the hotel was full (it was the oyster festival) and there weren’t enough tables, or when you found a table, it hadn’t had the cutlery replaced, coffee took for-ever to arrive (in a cup with no teaspoon….). The next day the hotel was a lot quieter, but service at breakfast was no better! The food, however, was standard breakfast food, enough variety to keep me happy (and I love breakfast!)
Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
We stayed for two nights in a room with a view over the harbour. The room felt a bit dated and the walls quite thin (so much so we got a call from reception asking us to turn our tv volume down as next door found it too loud - this was before 10pm). Reasonable breakfast options. We ate dinner at two local restaurants, as the hotel restaurant is only for breakfast, but getting a table could be a challenge on busy days.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Stayed 4 nights in Mar 2025

6/10 Okay

Karen

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For staying in Knysna it is a perfect location: we had a room with a view over the lagoon, they offer breakfast, parking (which will cost 30ZAR extra per day). The staff was super friendly and helpful. you have a nice pool area. And you are right at the waterfront which is beautiful to walk around - or you can go for dining, boat tours.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024

10/10 Excellent

theres

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Jan, Port Melbourne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025

8/10 Good

Natasha Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Deidre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking, close to great dining options.
Stayed 2 nights in Oct 2024

8/10 Good

Dheeraj

Traveled with family
Liked: Staff & service
Superb place by waterfront
Stayed 1 night in Jun 2024

8/10 Good

Harry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Rene

Traveled with partner
Liked: Cleanliness, staff & service
Basic but good
Stayed 1 night in Oct 2024