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Hilton Garden Inn Knoxville Papermill Drive

3.0 star property

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Photo gallery for Hilton Garden Inn Knoxville Papermill Drive

Terrace/patio
Breakfast and dinner served
Indoor pool
Reception
Deluxe Room, 1 King Bed | Living area | 50-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6200 Papermill Drive, Knoxville, TN, 37919
  • Place, Bearden Antique Mall
    ‪2 min drive‬
  • Place, West Town Mall
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 556 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.8 out of 10
Exceptional
(37 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 477 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 477 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Deluxe King Room - Hearing Accessible

  • Sleeps 2

Deluxe King Room With Tub-Mobility Accessible

  • Sleeps 2

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

premium Two Queen Room

  • Sleeps 2

Premium King Room

  • Sleeps 2

Mobility Access King Room with tub

  • Sleeps 2

Mobility Access King Room with Roll in Shower

  • Sleeps 2

2 Queen Mobility Accessible W/Rollin Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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About the neighborhood

Knoxville

Located in Bearden, Hilton Garden Inn Knoxville Papermill Drive is 2.6 mi (4.1 km) from West Town Mall and within a 10-minute drive of other popular attractions like University of Tennessee. This 140-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Bearden Antique Mall - 2 min drive - 1.1 miles
  • West Town Mall - 3 min drive - 3.8 miles
  • University of Tennessee - 6 min drive - 6.5 miles
  • Knoxville Convention Center - 6 min drive - 7.1 miles
  • Thompson–Boling Arena - 7 min drive - 7.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Twin Peaks - ‬10 min walk
  • ‪P.F. Chang's China Bistro - ‬15 min walk
  • ‪Waffle House - ‬2 min walk
  • ‪Spice Thai - ‬14 min walk
  • ‪Cava - ‬16 min walk

About this property

Hilton Garden Inn Knoxville Papermill Drive

At Hilton Garden Inn Knoxville Papermill Drive, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include microwaves, coffee makers, and free weekday newspapers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Hampton Inn & Suites Knoxville Papermill Drive
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  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,000 reviews
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Apr 5 - Apr 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 2,100 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 16.00 for adults and USD 10.00 for children
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SUPER 8 KNOXVILLE DOWNTOWN WEST
SUPER 8 MOTEL KNOXVILLE DOWNTOWN WEST
Travelodge Knoxville West Motel
Travelodge Knoxville West
Super 8 Knoxville Downtown/West Hotel
SUPER 8 MOTEL KNOXVILLE DOWNTOWN/WEST
Hilton Garden Inn Knoxville Papermill Drive Hotel
Hilton Garden Inn Knoxville Papermill Drive Knoxville
Hilton Garden Inn Knoxville Papermill Drive Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Knoxville Papermill Drive?

Hilton Garden Inn Knoxville Papermill Drive provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Knoxville Papermill Drive?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Knoxville Papermill Drive on Apr 5, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hilton Garden Inn Knoxville Papermill Drive?

This hotel is situated in Bearden, close to Thompson–Boling Arena and Neyland Stadium. You'll also find Tennessee River and West Town Mall within a short drive.

Is there parking available at Hilton Garden Inn Knoxville Papermill Drive?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hilton Garden Inn Knoxville Papermill Drive include a casino on the premises?

No, Hilton Garden Inn Knoxville Papermill Drive doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Knoxville Papermill Drive?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hilton Garden Inn Knoxville Papermill Drive?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hilton Garden Inn Knoxville Papermill Drive?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Knoxville Papermill Drive have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Knoxville Papermill Drive serves a cooked-to-order breakfast for a surcharge each morning at Garden Grille & Bar.

Does Hilton Garden Inn Knoxville Papermill Drive allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Knoxville Papermill Drive for a fee of USD 75.00 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Knoxville Papermill Drive?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hilton Garden Inn Knoxville Papermill Drive?

The closest major airport to Hilton Garden Inn Knoxville Papermill Drive is McGhee Tyson Airport (TYS), which is 15.5 mi away (20 minutes by car).

Are there rooms with balconies at Hilton Garden Inn Knoxville Papermill Drive?

No, there aren't any guestrooms at Hilton Garden Inn Knoxville Papermill Drive that offer a balcony.

Hilton Garden Inn Knoxville Papermill Drive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 401 out of 694 reviews
Rating 8 - Good. 132 out of 694 reviews
Rating 6 - Okay. 71 out of 694 reviews
Rating 4 - Poor. 40 out of 694 reviews
Rating 2 - Terrible. 50 out of 694 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nagesh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Spacious and clean room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was amazing. Very courteous Front desk workers.
Stayed 1 night in Dec 2025

8/10 Good

Kendall

Stayed 5 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet good location. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities
Highly recommend this one. Very clean, wonderful customer service. Great location. I will definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Meredith

Stayed 2 nights in Dec 2025

2/10 Terrible

Ismael

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
•two staff members were rude and short. •the extractor in the bathroom didn’t work •the new air quality sensor is terrible, it gets triggered with any spray or aerosol that you may use. The staff did not make us aware of that and it kept beeping all night and when they reset it we had no electricity in the room. On top of everything two staff members were rude and short. They even implied that they couldn’t assist with anything since the reservation was done through a third party, in this case Expedia.
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond

Stayed 3 nights in Nov 2025

10/10 Excellent

Reo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice rooms and staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Logan

Stayed 2 nights in Nov 2025

10/10 Excellent

Jodi

Liked: Cleanliness, amenities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Aimee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Amazing Stay at Hilton Garden Inn – Knoxville, Papermill Road! I had an absolutely amazing experience at the Hilton Garden Inn in Knoxville on Papermill Road! I stayed in a King Deluxe room for my birthday, and my family joined me with two additional rooms. Everything was perfect from start to finish. The rooms were clean, spacious, and very comfortable — exactly what you’d hope for. The staff was spectacular — friendly, professional, and went above and beyond to make our stay special. The food was delicious, and the location couldn’t be better — convenient to everything yet peaceful and relaxing. I can’t say enough about how amazing this hotel is. I’m usually a tough critic, but this place truly impressed me. I’ll never stay anywhere else when I come back home to Knoxville! Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean Staff was nice and welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond J

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Very nice stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary C

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Always good.
Stayed 1 night in Nov 2025

4/10 Poor

Keith

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The window was broken in the room and just taped up. Had to ask for clean towels. The breakfast is nothing special but still costs $16 per person. Stayed at a competitor that had the same breakfast and it was included in the room cost. They had no contact solution in the market area even though they said they had everything you'd need. And yes it was game weekend but the price was ridiculous and not even close to worth it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dalton

Stayed 1 night in Nov 2025

8/10 Good

Robin Spicie

Traveled with family
Liked: Cleanliness
Excellent customer service and cleanliness.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quier and well maintained
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
Yes don't drink
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and secure
Stayed 2 nights in Oct 2025

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