Embassy Suites by Hilton Knoxville West in Knoxville

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Hotel in Knoxville with free breakfast and a fitness center

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Premium bedding, in-room safe, desk, blackout drapes

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Hot Tub
Pet friendly
Gym
Room service

Explore the area

9621 Parkside Dr, Knoxville, TN, 37922

Dead Horse Lake Golf Course
‪2 min drive‬
Turkey Creek Shopping Center
‪5 min drive‬
West Town Mall
‪5 min drive‬
Knoxville, TN (TYS-McGhee Tyson)
‪21 min drive‬

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Room options

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

325 sq ft
Sleeps 4
1 King Bed

Studio, One King Bed

325 sq ft
Sleeps 4
1 King Bed

King, Premium Studio Suite

375 sq ft
Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

375 sq ft
Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

375 sq ft
Sleeps 4
1 King Bed

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

375 sq ft
Sleeps 5
2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

375 sq ft
Sleeps 5
2 Queen Beds

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

325 sq ft
Sleeps 4
1 King Bed

King, Premium Suite

375 sq ft
Sleeps 4
1 King Bed

Suite, Two Queen Beds

375 sq ft
Sleeps 5
2 Queen Beds

Premium Suite, 2 Queen Beds

375 sq ft
Sleeps 5
2 Queen Beds

Suite, One King Bed

375 sq ft
Sleeps 4
1 King Bed

Suite, One King Bed

375 sq ft
Sleeps 4
1 King Bed

Suite, Two Queen Beds

375 sq ft
Sleeps 5
2 Queen Beds

About the neighborhood

Knoxville

Located in Knoxville West, Embassy Suites by Hilton Knoxville West is within a few miles (5 km) of sights such as Fort Loudoun Lake and Tennova Hospitalist Group. This 4-star hotel has 142 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

Dead Horse Lake Golf Course - 2 min drive - 0.7 miles
Turkey Creek Shopping Center - 5 min drive - 3.8 miles
West Town Mall - 5 min drive - 4.7 miles
Pellissippi State Community College - 6 min drive - 4.7 miles
University of Tennessee - 14 min drive - 11.4 miles

Getting around

McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

‪Chick-fil-A - ‬11 min walk
‪McDonald's - ‬3 min drive
‪Cookout - ‬3 min drive
‪Starbucks - ‬3 min drive
‪Cracker Barrel - ‬3 min drive

About this property

Embassy Suites by Hilton Knoxville West

Hotel in Knoxville with free breakfast and a fitness center

At Embassy Suites by Hilton Knoxville West, guests enjoy features like an indoor pool, a gym, and a sauna. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a hot tub, and a 24-hour business center.

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also standard.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Languages

English

Similar properties

Pool
Hot Tub
Pet friendly
Kids pool

$83 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
A bar/lounge
A restaurant
Free daily manager's reception

Restaurants on site

Flying Spoons

Things to do

Gym
Hot tub
Indoor pool
Sauna
TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
In-room sofa bed
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage

Guest services

Housekeeping (daily)

Business services

24-hour business center
5 meeting rooms
Computer station

Outdoors

Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Assistive listening devices
Elevator (74 inch wide door)
Phone accessibility kit
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

6 floors
Banquet hall
Built in 2013
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free crib
Premium bedding
Queen sofa bed

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Heating
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
Dogs and cats only
2 total pets
Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 75 per accommodation (varies based on length of stay)
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

Pool access available from 6:00 AM to 11:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West

Embassy Suites Knoxville West

Embassy Suites Knoxville West Hotel

Embassy Suites Knoxville West

Embassy Suites by Hilton Knoxville West Hotel

Embassy Suites by Hilton Knoxville West Knoxville

Embassy Suites by Hilton Knoxville West Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Knoxville West?

Embassy Suites by Hilton Knoxville West offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Knoxville West?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville West on Jun 1, 2025 start from $210.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Knoxville West?

This hotel is situated in Knoxville West, close to Turkey Creek Shopping Center, West Town Mall, and Fort Loudoun Lake. You'll also find Dead Horse Lake Golf Course and Regal Downtown West within a short drive.

Is parking available on site at Embassy Suites by Hilton Knoxville West?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Embassy Suites by Hilton Knoxville West feature a casino on the premises?

No, Embassy Suites by Hilton Knoxville West doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Knoxville West?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

Is Embassy Suites by Hilton Knoxville West a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Embassy Suites by Hilton Knoxville West?

Yes, guests can enjoy a spa tub at this hotel.

Does Embassy Suites by Hilton Knoxville West have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Knoxville West serves free buffet breakfast at Flying Spoons each morning.

Does Embassy Suites by Hilton Knoxville West allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Knoxville West for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites by Hilton Knoxville West have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Embassy Suites by Hilton Knoxville West?

The closest major airport to Embassy Suites by Hilton Knoxville West is McGhee Tyson Airport (TYS), which is 14.1 mi away (18 minutes by car).

Can I book a room with a balcony at Embassy Suites by Hilton Knoxville West?

No, you won't find guestrooms with balconies at Embassy Suites by Hilton Knoxville West.

Embassy Suites by Hilton Knoxville West Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Amelia

Business traveler

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Terri

Feb 18, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Feb 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Nice clean room and the reset of the facility. Service was good.

Stayed 1 night in Feb 2025

10/10 Excellent

Charysse, Buford

Feb 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Second stay here, won’t be my last

Stayed 2 nights in Feb 2025

10/10 Excellent

Anup

Jan 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

8/10 Good

Julie

Traveled with group, Traveled with partner

Jan 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was beautiful everything was in great condition in my room. Loved that they tvs said my name, always a great touch. Elevators were quick. My only complaint is that I wasn't given any notice that the pool and hot tub weren't working because that's the main reason I chose this hotel. So bummer but still a very nice place.

Stayed 1 night in Jan 2025

8/10 Good

Elena, Stouffville

Jan 23, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Business traveler

Jan 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I enjoyed staying at this property. The housekeeping staff did a good job at keeping the property clean. Happy hour downstairs is a must and the dinning options wasnt bad either. Only complaint was one of the waitresses automatically added gratuity to my dinner without telling me and when i added my gratuity she came out with well enough. Other than that the staff was helpful and friendly

Stayed 5 nights in Jan 2025

8/10 Good

Matt

Jan 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Jan 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, room was clean and bed was comfortable. bathroom was missing a few hooks that were ripped off and not repaired. Good overall

Stayed 1 night in Nov 2024

8/10 Good

Gabriella

Traveled with family

Jan 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveler

Jan 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no noise

We were concerned that the interstate traffic noise would be loud and disturbing, but we heard nothing at all. Noise barriers were most effective.

Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Dec 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Dec 15, 2024

Liked: Amenities

They tried to put us in a new room they had made on the 1st floor but it was not cozy or inviting, the curtains didn’t close, so they put us in the 4th floor and we loved our room and could have stayed longer. We loved it, The breakfast and staff at breakfast were so awesome. We enjoyed the fresh cooked omelettes. One of Our favorite parts of staying there.

Stayed 1 night in Dec 2024

10/10 Excellent

Brooke

Dec 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Traveled with family

Dec 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay right off the highway

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with family

Dec 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome staff. Awesome property. Convenient to the interstate for travelers. Car dealerships and storage lots all around so it's not the greatest location but the good news is that you really don't have to leave property if you don't want to leave the property you don't have to. There are plenty of good restaurants around for meals.

Stayed 1 night in Nov 2024

6/10 Okay

Linda, Franklin

Traveled with partner

Dec 1, 2024

Disliked: Staff & service

The front desk staff was rude. The shampoo, conditioner, etc was poor. Stay at the Drury Inn down the street. It's much nicer.

Stayed 1 night in Nov 2024

10/10 Excellent

Kisha

Nov 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

2/10 Terrible

Ashleigh

Traveled with family and small children

Nov 25, 2024

Disliked: Cleanliness, staff & service

Rooms were not very clean. Stains on the walls everywhere. Bathroom had previous customers contacts laying in the floor where they have not cleaned well. Hair in the shower. Just overall felt dirty. The icing on the cake was the AWFUL customer service we received. We asked Ermie about checking out a day early and she said yes that would be no problem as long as it’s by 11:00 and we would be refunded our last nights stay. When trying to check out Jordan informed us we would to call Expedia because that’s who the booking was through to receive our refund. After leaving the hotel we called and Expedia called the hotel to get confirmation of earlier check out. The manager Briana DENIED our 1 day early refund after 2 employees told us we would receive a refund and to called. She then said she doesn’t know why the employees would tell us that because that isn’t their policy. Half our party had already left to go home because we were told otherwise. Briana was a coward and refuses to come out of her office where she told me she was going to look into this further once I drove 30 minutes round trip back to talk to her directly because she conveniently wasn’t available to talk over the phone. She refused to come out and speak to me and told Jordan, her front desk, that she was in a food meeting and wasn’t coming out that her decision had been made. After asking repeatedly to speak to her Jordan called the cops which I agreed was a good idea to hopefully be able to get Brianna to come

Stayed 4 nights in Nov 2024

10/10 Excellent

Christy

Nov 24, 2024

Stayed 1 night in Nov 2024

10/10 Excellent

TJ

Nov 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff

Stayed 1 night in Nov 2024

10/10 Excellent

Alana

Traveled with family

Nov 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

scott

Business traveler

Nov 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a real restaurant.

The place had a lot of dogs, no problem. The only thing I can really say is the lady Monday morning was so nice and helpful. She should get a raise. But I will say the restaurant that they say is more a grab and go place. The description is not accurate at all. They have a huge room with a bar. Super plus but there was no restaurant and that’s why I spent 300$ a night. Very disappointed in that aspect. Over all very nice.

Stayed 2 nights in Nov 2024