Embassy Suites by Hilton Knoxville West

4.0 star property
Hotel in Knoxville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Lobby
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Breakfast and dinner served, American cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Dead Horse Lake Golf Course
    ‪2 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

Suite, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, One King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Two Queen Beds

8.0 out of 10
Very good
(14 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, Two Queen Beds

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

King, Premium Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

King, Premium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

King Premium Suite - Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 5

2 Room Suite With 1 King Bed-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

2 Room Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 5

Two-Room Suite-Pure Wellness With 1 King Bed

  • Sleeps 4

Mobility Hearing Accessible 2 Room 2 Queen Suite

  • Sleeps 5

Mobility Hearing Accessible Premium 2 Queen Suite with Roll in Shower

  • Sleeps 5

Mobility Hearing Accessible Premium King Room with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible Premium King Studio with Roll in Shower

  • Sleeps 4

2 Room Pure Wellness 2 Queen Suite

  • Sleeps 5

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4

You may also like

About the neighborhood

Knoxville

Located in Knoxville West, Embassy Suites by Hilton Knoxville West is within a few miles (5 km) of sights such as Parkwest Medical Center and Fort Loudoun Lake. This 4-star hotel has 142 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.9 miles
  • Dead Horse Lake Golf Course - 2 min drive - 0.7 miles
  • Fort Loudoun Lake - 3 min drive - 3.4 miles
  • Turkey Creek Shopping Center - 3 min drive - 3.6 miles
  • West Town Mall - 4 min drive - 4.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬19 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪The Chop House - ‬11 min walk
  • ‪Fazoli's - ‬14 min walk

About this property

Embassy Suites by Hilton Knoxville West

Hotel in Knoxville with free breakfast and a fitness center
At Embassy Suites by Hilton Knoxville West, guests enjoy features like an indoor pool, a gym, and a sauna. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a hot tub, and express check-out.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Flying Spoons

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (74 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Knoxville West?

Embassy Suites by Hilton Knoxville West offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Knoxville West?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville West on Dec 24, 2025 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Knoxville West?

This hotel is situated in Knoxville West, close to Turkey Creek Shopping Center, West Town Mall, and Fort Loudoun Lake. You'll also find Dead Horse Lake Golf Course and Regal Downtown West within a short drive.

Is parking available on site at Embassy Suites by Hilton Knoxville West?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Embassy Suites by Hilton Knoxville West feature a casino on the premises?

No, Embassy Suites by Hilton Knoxville West doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Knoxville West?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Embassy Suites by Hilton Knoxville West?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Embassy Suites by Hilton Knoxville West?

Yes, guests can enjoy a spa tub at this hotel.

Does Embassy Suites by Hilton Knoxville West have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Knoxville West serves free buffet breakfast at Flying Spoons each morning.

Does Embassy Suites by Hilton Knoxville West allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Knoxville West for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Knoxville West?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Embassy Suites by Hilton Knoxville West?

The closest major airport to Embassy Suites by Hilton Knoxville West is McGhee Tyson Airport (TYS), which is 14.1 mi away (18 minutes by car).

Are there rooms with balconies at Embassy Suites by Hilton Knoxville West?

No, at Embassy Suites by Hilton Knoxville West, there aren't any guestrooms that list a balcony.

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1001 reviews
Rating 8 - Good. 171 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Eduard

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in a room with black mold. My boys have asthma. I reached out to their customer service and we never heard back. The hotel manager said he would have at least reimbursed us in full for the night, but we had already paid through Orbitz. I plan on looking into some legal counsel on this one.
Stayed 1 night in Sep 2025

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Dr Dan, Marietta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much Tennessee orange (HaHa)
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

6/10 Okay

Wyatt

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! The daily happy hour with snacks is such a nice touch, and the courtyard with the firepit is perfect for hanging out. The location is super convenient, and the breakfast bar is awesome—especially the made-to-order omelettes (honestly the best I’ve ever had). The staff are always so friendly and you can tell they work hard to make guests feel welcome. We’re in Knoxville a lot for family and business, and since finding this hotel, it’s the only one we stay at!
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Kathleen June

Stayed 3 nights in Aug 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay As Always!

Our stay was great! Embassy Suites West is always our hotel of choice in Knoxville.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
View is semi trucks but otherwise good
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, spacious rooms and friendly associates.
Stayed 3 nights in Aug 2025

8/10 Good

Francis

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Katrina

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Aug 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Stayed 1 night in Jul 2025

8/10 Good

Mary Claire

Liked: Cleanliness, amenities, property conditions & facilities
Nice lobby and eating area. Our room was not ready at check in time so we waited in lobby for about 45 min until it was. Pool was ok. Room was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comic-Con

Visiting Knoxville for Fanboy Expo (Conic-Con). This location was super convenient to get to everything and the staff was great. I know exactly where to stay for my next visit.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Ashanti

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was AMAZING! Knoxville is a boring city, but the hotel made up for it. The staff was OUTSTANDING from check in to the bar and the breakfast staff. If we ever had to stop through again, we’d definitely stay again!
Stayed 2 nights in Jul 2025

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, property conditions & facilities
was told pool was broken and it wasn't fixed
Stayed 3 nights in Jul 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property and location in West Knoxville. Breakfast buffet is top notch.
Stayed 2 nights in Jun 2025