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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Business Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 42-inch LCD TV with cable channels, TV
Property amenity
Premium bedding, down comforters, pillowtop beds, in-room safe
Suite, 1 King Bed with Sofa bed, Non Smoking | Bathroom | Separate tub and shower, jetted tub, free toiletries, hair dryer

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min drive‬
  • Place, University of Waterloo
    ‪5 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Jetted tub

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down comforters, pillowtop beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

42-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,282 reviews
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Apr 12 - Apr 13
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About the neighborhood

Waterloo

Waterloo Suites Hotel, Trademark Collection by Wyndham places you within a 10-minute stroll of Conestoga Mall and City of Waterloo Museum. This 104-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Conestoga Mall - 3 min walk - 0.2 miles
  • St. Jacobs Outlets - 3 min drive - 1.6 miles
  • St Jacobs Farmers Market - 3 min drive - 1.6 miles
  • St. Jacobs Market District Visitor Information Centre - 3 min drive - 1.6 miles
  • University of Waterloo - 5 min drive - 1.8 miles

Getting around

  • Kitchener Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 63 min drive

Restaurants

  • ‪The Pickle Barrel - ‬6 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Nespresso Boutique - ‬8 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

At Waterloo Suites Hotel, Trademark Collection by Wyndham, guests have access to a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and coffee/tea in a common area.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Microwaves, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Frequently asked questions

What is there to do around Waterloo Suites Hotel, Trademark Collection by Wyndham?

This hotel in Waterloo is within a 10-minute walk of Conestoga Mall and City of Waterloo Museum. You'll also find St. Jacobs Outlets and St Jacobs Farmers Market within a short drive.

How much does it cost to stay at Waterloo Suites Hotel, Trademark Collection by Wyndham?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Waterloo Suites Hotel, Trademark Collection by Wyndham on Apr 12, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham feature a casino on the premises?

No, Waterloo Suites Hotel, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Waterloo Suites Hotel, Trademark Collection by Wyndham?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Are there hot tubs at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, but all guestrooms at this hotel have jetted bathtubs.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham have a restaurant with a breakfast menu?

Yes, Waterloo Suites Hotel, Trademark Collection by Wyndham serves free continental breakfast each morning from its restaurant.

Will Waterloo Suites Hotel, Trademark Collection by Wyndham allow pets to stay free of charge?

No, pets aren't allowed at Waterloo Suites Hotel, Trademark Collection by Wyndham.

Are there connecting rooms at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Waterloo Suites Hotel, Trademark Collection by Wyndham?

The closest major airport to Waterloo Suites Hotel, Trademark Collection by Wyndham is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 10.9 mi away (17 minutes by car).

Can I book a room with a balcony at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, there aren't any guestrooms at Waterloo Suites Hotel, Trademark Collection by Wyndham that offer a balcony.

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 329 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Cody

Traveled with family
Liked: Cleanliness, staff & service
The hotel was ok. It was reasonably clean. The breakfast that was included was a let down. All least the coffee was good.
Stayed 1 night in Jan 2026

10/10 Excellent

MOUAIAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in the heart of Waterloo. Right beside the mall
Stayed 1 night in Jan 2026

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen had a microwave, small fridge, cupboards, counter, sink, and a small coffee maker. Coffee pods were provided along with sugar and whitener and paper cups and stir sticks. We brought our own coffee maker, coffee grounds, and cream and borrowed a couple of ceramic mugs. There were no dishes supplied. The furniture and the bed were comfortable and the layout was roomy and pleasant. The place was clean and the staff were friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

andrew

Stayed 1 night in Jan 2026

4/10 Poor

Dianne, Oshawa

Stayed 7 nights in Dec 2025

4/10 Poor

Dianne, Oshawa

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Rooms I stayed in had bugs! The first room was loaded with them so got moved to another room. Found bugs there as well. I was not given a discount as I stayed there from December 26-January 4th. All rooms had bugs( not sure if it was cockroaches or ants cuz they were small). For the price for the outdated rooms and bugs was too expensive. Will not stay there again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Julianne

Stayed 1 night in Jan 2026

8/10 Good

Samir

Stayed 1 night in Jan 2026

10/10 Excellent

Mary Ann

Stayed 2 nights in Dec 2025

8/10 Good

Amir

Traveled with partner
Liked: Amenities
Good value.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ralph

Traveled with partner
Very friendly and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 4 nights in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Dec 2025

6/10 Okay

ATANU

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Kandis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The hotel was very clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maurice, Tobermory

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities, room comfort
Room was great. Clean. No decaf coffee. Staff at front desk friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff pleasant and efficient.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason, Stayner

Liked: Cleanliness, amenities
Friendly
Stayed 1 night in Dec 2025

6/10 Okay

Andy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean and the bed and pillows comfortable.
Stayed 3 nights in Dec 2025

6/10 Okay

Daniel

Stayed 3 nights in Dec 2025

10/10 Excellent

Cathy

Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2025

8/10 Good

Maxime

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

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