Very nice breakfast selection and the indoor pool was enjoyable. On the other hand, both nights(2 a.m. and 3 a.m.) we were rousted from our sleep and beds by malfunctioning fire alarms
Property is in desperate need of improvements. Checked in and elevator was not working. Fortunately fixed within 2 hours. Room was dated and need of upgrades. The stains on carpet were disgusting. Carpets had many stains, shower curtain moldy on bottom, remote control sticky. Asked for different room and surprise...it was fully booked. We booked for two nights and left after 1 night. Breakfast was okay, probably a 6 out of 10. Booked hotel approx. 1.5 months in advance. Told the front desk we were leaving and indicated that the room we had was subpar. No refund offered but didn't care-we were out of there. I am surprised they would even rent it out that room with the stains and upgrades required. Looks like they have completed some renovations to property (maybe some rooms) but not ours. Very dated, I think cleaning staff does the best they can do but it is hard when the room has stains, missing paint, old furnishings, and generally in somewhat disrepair. Staff were polite until we indicated our concerns to the front desk person at check out. We stayed in this hotel before, was a nice place at that time obviously owners have not kept up with capital repairs. When you own a property, ongoing updates are necessity or guess what...you get unhappy reviews. It could be a better place. Should have gave me a renovated room-don't rent out the old, not worth the negative review. Well the gamble was yours-congratulations!!!
Inn of Waterloo and Conference Centre tiene 79 opciones de hospedaje con aire acondicionado, cafetera y tetera y secadora de cabello. Todas las opciones de hospedaje tienen decoraciones diferentes. Los huéspedes pueden utilizar los siguientes servicios disponibles en las habitaciones: refrigerador y microondas.
Este hotel en Waterloo ofrece acceso a wifi gratis. Hay televisión de pantalla plana de 32 pulgadas con canales por cable. Las habitaciones también incluyen tabla de planchar con plancha y amenidades de baño gratuitas.
Además de alberca techada, Inn of Waterloo and Conference Centre dispone de tina de hidromasaje y sala de fitness. Este hotel dispone de snack bar o deli. Hay un bar o lounge dentro de las instalaciones de la propiedad, donde los huéspedes pueden relajarse con una bebida. Se ofrece un desayuno de cortesía todas las mañanas. Esta propiedad tiene un área con computadoras y acceso a wifi gratis.
Los huéspedes de esta propiedad de 3.5 estrellas tienen acceso a centro de negocios abierto las 24 horas y salas de juntas. Este hotel en Waterloo también dispone de máquina expendedora, resguardo de equipos de ski y jardín. Hay estacionamiento sin valet parking gratuito disponible en las instalaciones.
En Inn of Waterloo and Conference Centre está prohibido fumar.
Este hotel se encuentra en Waterloo, a 2 km de Centro comercial Conestoga y Universidad de Waterloo. Museo City of Waterloo y Universidad Wilfrid Laurier también se encuentran a 3 km (2 mi).
Este hotel para no fumadores ofrece una alberca techada, una sala de fitness y un bar o lounge. También se ofrecen desayuno para llevar incluido, wifi gratis en las áreas comunes y estacionamiento gratis. Además, la propiedad dispone de un snack bar o deli, un centro de negocios disponible las 24 horas y una tina de hidromasaje.
Very nice breakfast selection and the indoor pool was enjoyable. On the other hand, both nights(2 a.m. and 3 a.m.) we were rousted from our sleep and beds by malfunctioning fire alarms
Property is in desperate need of improvements. Checked in and elevator was not working. Fortunately fixed within 2 hours. Room was dated and need of upgrades. The stains on carpet were disgusting. Carpets had many stains, shower curtain moldy on bottom, remote control sticky. Asked for different room and surprise...it was fully booked. We booked for two nights and left after 1 night. Breakfast was okay, probably a 6 out of 10. Booked hotel approx. 1.5 months in advance. Told the front desk we were leaving and indicated that the room we had was subpar. No refund offered but didn't care-we were out of there. I am surprised they would even rent it out that room with the stains and upgrades required. Looks like they have completed some renovations to property (maybe some rooms) but not ours. Very dated, I think cleaning staff does the best they can do but it is hard when the room has stains, missing paint, old furnishings, and generally in somewhat disrepair. Staff were polite until we indicated our concerns to the front desk person at check out. We stayed in this hotel before, was a nice place at that time obviously owners have not kept up with capital repairs. When you own a property, ongoing updates are necessity or guess what...you get unhappy reviews. It could be a better place. Should have gave me a renovated room-don't rent out the old, not worth the negative review. Well the gamble was yours-congratulations!!!
Thank you for your feedback. We are constantly upgrading the property and have been working towards creating a clean, comfortable place to stay for our guests. We are sorry that you were not able to enjoy the newer areas of the hotel. We will continue to work on our property and we hope you will give us another chance in the future
Thank you for taking time to review you stay with us. We hope to see you again!
Thanks for taking the time out to let us know about your recent stay. We would like to apologize that your stay was not as enjoyable as it should have been. We hope that the situation doesn't influence your future visits with us. We look forward to seeing in the future!