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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Exterior
Reception
Free daily buffet breakfast
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.6 out of 10
Exceptional
(19 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(20 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(38 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(69 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

2 QUEEN ROOM FRIDGE AND MICROWAVE W/TUB NS

  • Sleeps 4

King Room With Microwave And Fridge

  • Sleeps 2

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 4

About the neighborhood

Township of Woolwich

St. Jacobs Outlets is within a 5-minute walk of Hampton Inn & Suites by Hilton Waterloo St. Jacobs while other popular sites like St. Jacobs Market District Visitor Information Centre are within a 15-minute stroll. This 108-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free self parking.

What's nearby

  • St. Jacobs Country Playhouse - 2 min walk - 0.1 miles
  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.3 miles
  • St Jacobs Farmers Market - 6 min walk - 0.4 miles
  • University of Waterloo - 6 min drive - 2.9 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 25 min drive

Restaurants

  • ‪The Fritter Co - ‬8 min walk
  • ‪Ray Woodey's Craft Chippery - ‬6 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪State & Main Kitchen & Bar - ‬17 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool, a gym, and a conference center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Microwaves, coffee makers, and desks are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Terrace/patio
Homewood Suites by Hilton Waterloo/St. Jacobs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,000 reviews
$91 nightly
The price is $107
Apr 5 - Apr 6
Total with taxes and fees
Homewood Suites by Hilton Waterloo/St. Jacobs

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 84 per pet (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Waterloo St. Jacobs on Apr 5, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Guests positively rate the hotel's location in Township of Woolwich, just steps from St. Jacobs Outlets and St. Jacobs Country Playhouse, and within a short walk of St. Jacobs Market District Visitor Information Centre. You'll also find St Jacobs Farmers Market and Waterloo Central Railway less than a mile away.

Is parking available on site at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs include a casino on the premises?

No, Hampton Inn & Suites by Hilton Waterloo St. Jacobs doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 AM.

What will couples enjoy most about a stay at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a restaurant that serves breakfast?

Yes, Hampton Inn & Suites by Hilton Waterloo St. Jacobs serves free buffet breakfast at Das Bar each morning.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites by Hilton Waterloo St. Jacobs for a fee of CAD 84 per pet, per stay.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

The closest major airport to Hampton Inn & Suites by Hilton Waterloo St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 14 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites by Hilton Waterloo St. Jacobs.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 763 out of 1179 reviews
Rating 8 - Good. 291 out of 1179 reviews
Rating 6 - Okay. 75 out of 1179 reviews
Rating 4 - Poor. 25 out of 1179 reviews
Rating 2 - Terrible. 25 out of 1179 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carolina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great for family. quiet, clean, and breakfast included
Stayed 1 night in Dec 2025

10/10 Excellent

Dylan

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

sarabpreet

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Delicious food in breakfast n cozy environment , lovely stay☺️😍
Stayed 1 night in Dec 2025

6/10 Okay

chuck

Stayed 1 night in Dec 2025

2/10 Terrible

Tohid

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very rude receptionist
Stayed 1 night in Dec 2025

10/10 Excellent

Cecilia

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. The staff was friendly. We didn’t have the breakfast, but the coffee wasn’t good.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was very clean and bed was very comfortable. The staff were very friendly and accommodating. One of my favorite hotels and they are very pet friendly. Great place to walk your dog and so many amenities close by.
Stayed 1 night in Dec 2025

8/10 Good

Paul

Traveled with partner
Yes was a good stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Erica

Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Clean room, staff was helpful and accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless and the staff were courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, clean and perfect
Stayed 2 nights in Dec 2025

8/10 Good

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast No assortment of fruit No options of flavours of yogurt Had to ask for peanut butter Definitely had better breakfast in other hotels
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandra

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was great especially the breakfast Thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Muhammad Yama, Toronot

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at Hampton Inn & Suites by Hilton Waterloo St. Jacob’s. The room size was excellent—spacious, clean, and very comfortable. The staff were extremely helpful, friendly, and professional throughout my stay, which made the experience even better. The location is very convenient and easily accessible to shopping, dining, and nearby attractions. The breakfast options were good, fresh, and well organized, offering a nice start to the day. Overall, it was a great stay, and I would highly recommend this hotel to anyone visiting the area. I would definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities, the area, clean hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Darren

Liked: Cleanliness
Great place to stay and staff we’re very happy and friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities
Clean and big room. Nice bathroom
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Staff & service
It was clean staff were friendly gym was nice
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire stay was most relaxing and pleasant. From the front desk greeting upon my arrival, to the beautifully clean room, to the hot & excellant & healthy breakfast, to my efficient check out. The room cleaning staff also courteously helped me when I asked for assistance. Thank you, to each and every one of you who contibuted to my stay. Respectfully.
Stayed 2 nights in Dec 2025

10/10 Excellent

BRAD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Clean. Fantastic. Great staff.
Stayed 1 night in Dec 2025

8/10 Good

Farah

Good overall
Stayed 2 nights in Dec 2025

8/10 Good

Tasneem

Stayed 1 night in Nov 2025

10/10 Excellent

Meagan

Stayed 1 night in Nov 2025

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff
Stayed 1 night in Dec 2025

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