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Sarova Imperial Hotel

3.0 star property
Hotel in Kisumu with a 24-hour front desk and a coffee shop

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Photo gallery for Sarova Imperial Hotel

Reception
Lobby
Elevator
1 bedroom, minibar, in-room safe, individually furnished
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Laundry
  • Free WiFi
  • Housekeeping

Explore the area

Map
Achieng' Oneko Road, Kisumu, 40100
  • Hippo Point
  • Kisumu Impala Sanctuary
    ‪2 min drive‬
  • Dunga Bay
    ‪2 min drive‬
  • Kisumu (KIS)
    ‪6 min drive‬

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Room options

View all photos for Deluxe Queen Room - View

View from room

Deluxe Queen Room - View

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Queen Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

1 bedroom, minibar, in-room safe, individually furnished

Premium Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room - Accessible

View from room

Deluxe Queen Room - Accessible

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kisumu

Sarova Imperial Hotel is a short stroll from Kisumu Clock Tower and The West End Shopping Mall. This 95-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Kisumu Clock Tower - 5 min walk - 0.3 miles
  • The West End Shopping Mall - 10 min walk - 0.6 miles
  • Kisumu Impala Sanctuary - 2 min drive - 0.7 miles
  • Dunga Bay - 2 min drive - 1.2 miles
  • Kisimu museum - 2 min drive - 1.2 miles

Getting around

  • Kisumu (KIS) - 13 min drive

Restaurants

  • ‪Pool Bar @ Acacia Premier - ‬7 min walk
  • ‪Java House - ‬6 min walk
  • ‪Laughing Buddha - ‬14 min walk
  • ‪Mahfudh Ashur Restaurant - ‬15 min walk
  • ‪Java United Mall - ‬17 min walk

About this property

Sarova Imperial Hotel

Hotel in Kisumu with a 24-hour front desk and a coffee shop
Sarova Imperial Hotel features free WiFi in public areas, a business center, and a meeting room. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 30 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities and a banquet hall.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and bidets, and beds sport pillow menus. Minibars, coffee makers, and safes are other standard amenities.

Languages

English, Swahili

Similar properties

Exterior

Acacia Premier Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 118 reviews
$167 nightly
The price is $195
Jun 28 - Jun 29
Total includes taxes and fees
Acacia Premier Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 30 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: noon—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Imperial Hotel Kisumu
Imperial Kisumu
Imperial Hotel
Sarova Imperial Hotel Hotel
Sarova Imperial Hotel Kisumu
Sarova Imperial Hotel Hotel Kisumu

Frequently asked questions

Are free cancellation options available at Sarova Imperial Hotel?

Sarova Imperial Hotel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do within easy reach of Sarova Imperial Hotel?

This hotel is located in Kisumu, a short 12-minute walk from The West End Shopping Mall and also 16 minutes on foot from Kisumu Impala Sanctuary. You'll also find Kisumu Clock Tower and Masai Craft Market less than a mile away.

Is parking available on site at Sarova Imperial Hotel?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Sarova Imperial Hotel include a casino at the property?

No, Sarova Imperial Hotel doesn't have a casino.

Will I find an indoor pool at Sarova Imperial Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sarova Imperial Hotel?

Amenities that appeal to couples at this hotel include a minibar, a pillow menu, and bathrobes.

Does Sarova Imperial Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sarova Imperial Hotel feature a restaurant that includes a breakfast menu?

No, Sarova Imperial Hotel doesn't have a restaurant that serves breakfast.

Will Sarova Imperial Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sarova Imperial Hotel.

Does Sarova Imperial Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sarova Imperial Hotel?

The closest major airport to Sarova Imperial Hotel is Kisumu (KIS), which is 3 mi away (13 minutes by car). Another top airport is Kakamega (GGM), which is around 26 mi away.

Are there rooms with balconies at Sarova Imperial Hotel?

No, there aren't any guestrooms with balconies at Sarova Imperial Hotel.

Sarova Imperial Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 42 reviews
Rating 8 - Good. 10 out of 42 reviews
Rating 6 - Okay. 3 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Madelleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Annette, NAIROBI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very highly recommend for bleisure. Very conveniently located, has all major amenities required for a City Hotel and service is quite professional and hospitality top notch.
Stayed 1 night in Dec 2024

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable stay
Stayed 1 night in Nov 2024

6/10 Okay

Italo

Business traveler
Liked: Cleanliness
The staff are nice and many times the service was good. However, in few instances I had to wait a long time for a coffee or meal to be served, and the cleaning person threw away some medications from my side table. The gym is really not good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are professionally trained and offer excellent service and friendly support to guests. The hotel is very clean but the aircom in my room didn't work.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Professional and welcoming team.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not what I expected

Stayed 3 nights in Jul 2024

8/10 Good

Anne-Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant staff could do with some additional training on service. Food was brought separately so some had to start & finish before others started. Additionally, the food was just placed on the table for us to figure out whose food was whose. Waitress had to call others to help her use the card machine. They kept passing us to close windows & turned off lights without the courtesy to be excused etc. We had to wait over an hour for our room to be ready. Concierge staff was very kind & helpful.
Stayed 1 night in May 2024

8/10 Good

Frankline

Generally a good hotel. Only used the room and room service. Staff were excellent. Only thing I would say they should some mood lighting in the room for those that don’t enjoy overly bright lights. Enjoyed my one night stay
Stayed 1 night in May 2024

4/10 Poor

Julie

Stayed 1 night in May 2024

10/10 Excellent

michael, bridgewater

Liked: Cleanliness, staff & service, property conditions & facilities
Check out time of 10 am is was too early especially if on holiday. Noon sounds better.
Stayed 1 night in Apr 2024

10/10 Excellent

Kisemei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2024

10/10 Excellent

Preet

Stayed 1 night in Feb 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team members are what makes a stay here very enjoyable.
Stayed 1 night in Jan 2024

10/10 Excellent

kristen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Clean. Incredible food. Great deck for a sunset view! We will definitely stay here again.
Stayed 3 nights in Nov 2023

8/10 Good

Davion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great staff, and all around great vibes.
Stayed 4 nights in Oct 2023

10/10 Excellent

Annette, NAIROBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to all key amenities - banks, hospitals, shopping malls, airports, bus terminals, and key Government Offices. The Hotel has a very professional and delightful Staff, very clean facilities, and well-appointed rooms. The freshly prepared meals which are delicious and tasteful are the highest rating for the property.
Stayed 1 night in Aug 2023

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Kisumu

A fantastic hotel with great staff. Everyone is so friendly and helpful. I highly recommend for anyone to stay there. Nice brekki and everyone pays attention to fine details.
Stayed 1 night in Jul 2023

10/10 Excellent

Judy

Stayed 1 night in Jun 2023

10/10 Excellent

Joyce

Stayed 1 night in Jun 2023

10/10 Excellent

Moises

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good and they were all friendly
Stayed 2 nights in Mar 2023

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel wiyh exceptional service!
Stayed 2 nights in Mar 2023

10/10 Excellent

Ephantus

Stayed 1 night in Mar 2023