4/10 Malo
Maureen G.
12 oct. 2025
The unit has wonderful lake view, is comfortable and has a well-equipped kitchen. The carpet could use a cleaning.There were several issues with the management company. The main one was the water to the entire unit being cut off on day two after the toilet being flushed and the shower being turned on. On the phone, the agent said the “simple” solution was to go a utility closet in the public hallway and follow “step one” of the instruction sheet. The closet was unlit and had 4 boxes mounted on a side wall that required a ladder and flashlight to view. The instruction sheet was in tiny type, did not have numbered steps and was for a different box than the one that was flashing a warning. The agent wasn’t able to address these discrepancies and we got the water back on by randomly pushing buttons on the other box. Other annoyances included things like a warning that we would be charged 300 for each of two card keys we failed to return when only one was provided, requiring another call to clarify.
Maureen G.
Se hospedó 3 noches en octubre de 2025