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Ubumwe Grande Hotel

4.0 star property
Hotel in Kigali with a fitness center and a rooftop terrace
VIP Access

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Photo gallery for Ubumwe Grande Hotel

Courtyard
Bar (on property)
Lobby
Terrace/patio
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
KN 67 Street, Kigali, Kigali, 1306
  • Place, Union Trade Center
    ‪3 min walk‬
  • Place, Ntarama Church
    ‪8 min walk‬
  • Place, Mambas Club
    ‪4 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Room

Classic Room | In-room safe, individually furnished, desk, laptop workspace

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed

  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Private kitchen | Electric kettle

Junior Room

  • 559 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Room

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | In-room safe, individually furnished, desk, laptop workspace

Executive Apartment, 1 Bedroom

  • 828 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | In-room safe, individually furnished, desk, laptop workspace

Executive Apartment, 2 Bedrooms

  • 1033 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Classic Room, Accessible

Classic Room, Accessible | In-room safe, individually furnished, desk, laptop workspace

Classic Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

In-room safe, individually furnished, desk, laptop workspace

Classic Twin Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Room, Balcony

Junior Room, Balcony | Terrace/patio

Junior Room, Balcony

  • 560 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Terrace, Mountain View

Classic Room, Terrace, Mountain View | In-room safe, individually furnished, desk, laptop workspace

Classic Room, Terrace, Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kigali

Ubumwe Grande Hotel places you next to Union Trade Center and within a 15-minute walk of Kandt House Museum of Natural History. This 4-star hotel has 153 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Union Trade Center - 3 min walk - 0.2 miles
  • Ntarama Church - 8 min walk - 0.5 miles
  • Kandt House Museum of Natural History - 12 min walk - 0.7 miles
  • Mambas Club - 4 min drive - 1.9 miles
  • Kigali Convention Centre - 6 min drive - 2.8 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬1 min walk
  • ‪Kigali Pan-African Kitchen - ‬6 min walk
  • ‪Preet Fast Food - ‬5 min walk
  • ‪The House of Mandi - ‬7 min walk
  • ‪Chennai Delight - ‬11 min walk

About this property

Ubumwe Grande Hotel

Hotel in Kigali with a fitness center and a rooftop terrace
At Ubumwe Grande Hotel, guests enjoy an outdoor pool, a gym, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30 per person one-way. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
Guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and slippers. Electric kettles, free newspapers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

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  • Breakfast included
  • Spa
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 150
Late check-in subject to availability
Late check-in fee: USD 150 for check-in between noon and 8 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 7 kids stay free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-in fee: USD 150 for check-in between noon and 8 AM
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
Tax ID - 106324073
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • Tax ID number is 106324073.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ubumwe Grande Hotel Kigali
Ubumwe Grande Kigali
Ubumwe Grande
Ubumwe Grande Hotel Hotel
Ubumwe Grande Hotel Kigali
Ubumwe Grande Hotel Hotel Kigali

Frequently asked questions

Is a free cancellation option available at Ubumwe Grande Hotel?

Ubumwe Grande Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ubumwe Grande Hotel?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Ubumwe Grande Hotel on Dec 25, 2025 start from $134.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Ubumwe Grande Hotel?

This hotel is located in Kigali, just steps from Union Trade Center. You'll also find Kandt House Museum of Natural History and Ntarama Church less than a mile away.

Is there parking available at Ubumwe Grande Hotel?

Yes, self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Does Ubumwe Grande Hotel have a casino at the property?

No, Ubumwe Grande Hotel doesn't have a casino.

Will I find an indoor pool at Ubumwe Grande Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Ubumwe Grande Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Ubumwe Grande Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ubumwe Grande Hotel feature a restaurant that includes a breakfast menu?

No, Ubumwe Grande Hotel doesn't have a restaurant that serves breakfast.

Will Ubumwe Grande Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Ubumwe Grande Hotel.

Does Ubumwe Grande Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Ubumwe Grande Hotel?

The closest major airport to Ubumwe Grande Hotel is Kigali (KGL-Kigali Intl.), which is 6.8 mi away (25 minutes by car).

Can I book a room with a balcony at Ubumwe Grande Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Ubumwe Grande Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 167 reviews
Rating 8 - Good. 33 out of 167 reviews
Rating 6 - Okay. 13 out of 167 reviews
Rating 4 - Poor. 8 out of 167 reviews
Rating 2 - Terrible. 5 out of 167 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mariam

Stayed 7 nights in Jul 2025

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very clean. The staff is super helpful and very friendly. You have to go to the roof top open air restaurant- it is gorgeous and the food is excellent. The view of the city is amazing! Don’t miss it! Also the breakfast is very good! A wide variety and very healthy!
Stayed 3 nights in Jul 2025

10/10 Excellent

Maurice, Providence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubumwe has always been a top choice for my visits to Rwanda
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

magalie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience @ Ubumwe Grande Hotel.

I had a wonderful time during my 4- night stay at Ubumwe Grand Hotel. Lovely service, comfortable rooms and very pleasant staff. Manzi ( Roof top Restaurant staff) was exceptional. Also the hotel has an amazing roof top view of Kigali both during the day and at night. I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali. Kigali is indeed a lovely, clean city. I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda. Keep it up.
Stayed 4 nights in Dec 2024

4/10 Poor

Ammba

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and staff. Great mattress. Excellent croissants. Very walkable to many offices/shopping places nearby
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

My stay was very comfortable, and the rooftop restaurant is wonderful. Nice to have a small fitness center, too. The outlets in my room tripped twice, but maintenance was quick to reset them. A minor inconvenience. Universal outlets are convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service

Nice view - but bad service and bad upkeep of room

I landed at 1:00 am, and they did not send by airport pick-up. After waiting for 30 minutes and calling them, they made arrangements to bring me to the hotel. This was despite sending them several emails and making an international call, and finally getting an email confirmation. Other than that night's front desk guy, all other front desk staff were unfriendly and unhelpful.. When you shower the water floods the bathroom.
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My first time visiting Rwanda and the staff at Ubumwe were very pleasant and nice. The facility is clean and located in an area with a lot of shops.
Stayed 4 nights in Aug 2024

10/10 Excellent

IBRAHIM E

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it great
Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Stayed 3 nights in Jul 2024

2/10 Terrible

Gislain

Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay but am sure there is more value for money around.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and welcoming They provided quick prompt service
Stayed 4 nights in Jul 2024

10/10 Excellent

Jokubas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location.

10/10 Excellent

Dorinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities and great staff.
Stayed 2 nights in Jun 2024

6/10 Okay

SUSAN, INVERNESS

Traveled with family
Liked: Cleanliness
O
Stayed 3 nights in May 2024

8/10 Good

Charlesworth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. We felt very safe.
Stayed 2 nights in May 2024

2/10 Terrible

Jenna

Disliked: Staff & service, amenities, property conditions & facilities
Staff unfriendly and not helpful at all. Outdated rooms and overall. They were late for my airport pickup. Breakfast there were few vegan options and I had to get my own coffee while many others around me were served.
Stayed 7 nights in Feb 2024

8/10 Good

Ruth

Stayed 1 night in May 2024

10/10 Excellent

IBRAHIM E

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomanded
Stayed 3 nights in Apr 2024

10/10 Excellent

Aharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel

Second time I'm staying in your hotel and I like the friendly atmosphere. I enjoyed my time with you
Stayed 4 nights in Feb 2024

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