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Stipp Hotel

3.0 star property
Suburban hotel with free breakfast and a health club

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Photo gallery for Stipp Hotel

Outdoor pool
Lounge
Exterior detail
Triple Room | Egyptian cotton sheets, premium bedding, down comforters
Free continental breakfast

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Breakfast included
  • Air conditioning

Explore the area

View in a map
Rue de Masaka, Kigali, 2834
  • Place, Kigali Heights
    ‪5 min drive‬
  • Place, Kigali Convention Centre
    ‪5 min drive‬
  • Place, Nyamirambo Stadium
    ‪6 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪11 min drive‬

Room options

View all photos for Family Suite

Garden

Family Suite

  • 323 sq ft
  • Lake view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down comforters

Single Room

  • 161 sq ft
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Double or Twin Room

  • 161 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Triple Room

  • 215 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Kigali

Stipp Hotel places you within 2 miles (3 km) of Union Trade Center and Gikondo Market. This 3-star hotel has 50 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Kigali Heights - 5 min drive - 2.1 miles
  • University of Kigali - 5 min drive - 2.1 miles
  • Kigali Convention Centre - 5 min drive - 2.8 miles
  • Nyamirambo Stadium - 6 min drive - 2.6 miles
  • BK Arena - 9 min drive - 3.8 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Choose Kigali Fine Dining - ‬4 min drive
  • ‪Macoco (Madja’s Coffee Corner) - ‬4 min drive
  • ‪Abou Tamu-Tamu - ‬4 min drive
  • ‪Kigali Pan-African Kitchen - ‬4 min drive
  • ‪SuCasa - ‬4 min drive

About this property

Stipp Hotel

Suburban hotel with free breakfast and a health club
At Stipp Hotel, guests enjoy features like an outdoor pool, a gym, and a sauna. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Egyptian cotton sheets and down comforters ensure a restful night. Balconies or patios, sofa beds, and refrigerators are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 14 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Terrace Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 floor
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: RWF 39000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 25 2023 to September 15 2023 (dates subject to change).

Access methods

Staffed front desk

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: RWF 39000 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: noon—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Stipp Hotel
Stipp Hotel Kigali
Stipp Kigali
Stipp Hotel Hotel
Stipp Hotel Kigali
Stipp Hotel Hotel Kigali

Frequently asked questions

Is a free cancellation option available at Stipp Hotel?

Stipp Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Stipp Hotel?

This hotel is located in Kigali, close to Kigali Heights, Nyamirambo Stadium, and Stade Amahoro. You'll also find BK Arena and Union Trade Center within a short drive.

Is parking available on site at Stipp Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Stipp Hotel?

Spa services at the hotel include couples treatments and massages.

Does Stipp Hotel include a casino?

No, Stipp Hotel doesn't have a casino.

Is there an indoor pool at Stipp Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Stipp Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Stipp Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Stipp Hotel have a restaurant with a breakfast menu?

Yes, Stipp Hotel serves free continental breakfast at Terrace Restaurant.

Are there connecting rooms at Stipp Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Stipp Hotel?

The closest major airport to Stipp Hotel is Kigali (KGL-Kigali Intl.), which is 6 mi away (24 minutes by car).

Are there rooms with balconies at Stipp Hotel?

Yes, every guestroom at Stipp Hotel comes with a balcony with some featuring lake views.

Stipp Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 7 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelled moldy and we could not stay here.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

wont stay there anymore

I was the only person at the hotel, in general the hotel need to be taken care of, the employee was niece, but they did not have warm water and the window at the room is not working. When I get up one day for breakfast there was no one, the receptionist offered to make my breakfast.
Stayed 6 nights in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

The building needs renovations & refurbishment

The breakfast was the same for all 4 mornings - the curtains need to be changed and washed. The hotel did not have a lounging area for guests ...........................
Stayed 4 nights in Oct 2017

4/10 Poor

Dean, Hawaii

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My worst Hotel in Kigali

I have stayed at 5 different hotels in Kigali and this has to be the worst. 1. They had no record of my reservation through Expedia and instead of working it out through Expedia they made me pay. 2. The hotel staff were not cordial or cooperative. 3.The room smelled of musty moldy smell 4. I had one towel in the bathroom and it looked like it was used to clean the floor. 5. The bathtub had stains from years of use and poor cleaning. 6. The Gym sucked 7. The pool when I arrived looked like it had not been cleaned in weeks Overall very poor hotel.

4/10 Poor

crew, rw

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very friendly staff, but rooms are old and not so clean....air cond does not work, wifi to weak to use the network...!!

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Nicole, UK

Disliked: Property conditions & facilities

Value for Money

This hotel cost twice what I usually pay in Kigali and offered poorer service and breakfast. I have visited it in the past for meals and it has gone down hill over the last few years. You can do better than this for the same price in Kigali.

8/10 Good

adi, msa

Liked: Cleanliness, staff & service, room comfort

Reasonable and you get what you pay for.

8/10 Good

Rolf, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel in nice quiet setting

Hotel staff was nice. Food was good, Room was pleasant and clean. Price was right. I stayed in a room accros the street from the main building but the internet didn't work. Stipp - please fix that! Rooms in the main building had no problem with the wireless internet.

6/10 Okay

paolo, italia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

stipp

trovato occasione a prezzo accettabile, hotel non sarebbe male........andrebbe rimodernato e' rinfrescato' .....Personale gentile, zona tranquilla, se rimodernato sarebbe un discreto Hotel.......

4/10 Poor

Marie, Gèneve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel décevant

Très cher. Chambre pas bien arrangé. Petit déjeuner avec très peu de produit et de mauvaise qualité,même pas un croissant ou du bon pain .Jus de fruit allongé à l 'eau et avec du sucre. Pas assez des draps pour avoir la chambre prête à l'heure du check in. Le menu du restaurant est plein des choses ,mais même pas la moitié est disponible. Les boissons coutent trois fois le prix du supermarché et elles sont souvent chaudes ou congelés. le personnelle est très gentil et il fait de son mieux.Personnelle serviable et sympa à tous moments. Très cher pour la qualité totale du service et du comfort.

4/10 Poor

Stella, Firenze

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Caro e con servizi non corrispondenti al prezzo..

Personale simpatico e disponibile ,molto ,molto gentile. questo dobbiamo sottolinearlo. Colazione pessima: omelette crude, non marmellata ,pane duro,succhi di frutta allungati con acqua e zucchero. Moltissime zanzare e non ci sono zanzariere.Se il personale deve cambiare le lenzuola puo'succedere che il letto resti tutto il giorno disfatto perché non hanno lenzuola a sufficienza.Pochissimi canali TV e tutti in inglese a parte uno in kyniarwanda ed uno pessimo in francese. Se vuoi mangiare al ristorante molte cose presenti nel menu' non ci sono. Bevande ed alcolici molto cari. Il pezzo é alto per un hotel a 3 stelle ( o quattro?) . costa poco meno del Serena Hotel che é un sogno

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Litt slitent

The hotel has a central and pleasant location in Kigali. The rooms are rather dark and some swithces where hard to fint. Room service is fine and efficient, but a bit overpriced. The beds were comfortable. The price found on hotels.com is higher than what is offered on site.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel avec bon prix et personnelle très gentil

Qualité prix OK Petite déjeuner pas terrible: presque rien et qualité mauvaise.pas de pain fraiche,café transparent connexion internet très faible Hotel très propre et personnelle serviable

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Da migliorare

Accoglienza molto gradevole.Quasi tutto lo staff gentile .La colazione é molto "triste" a parte le omelettes non c'é acqua, caffe e the qualità pessima, croissant vecchi. Non pane fresco ,né formaggio.Succo di frutto artificiale( sintetico non fresco ) e di pessimo gusto.Staff disponibile per aiutare e chiamare taxi.Stanze squallide,ma pulitissime.Pochisimmi canali TV in kinyarwanda ed in inglese solamente

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

stipp Hotel Kivuoyo KIGALI

La première fois que j'ai logée à l'hôtel tout a été super. Cette fois ici bien que j'avez demandé une chambre jardin et ils m'avez répondu OUI, j'ai eu une chambre au premier étage avec vue sur la rue = beaucoup de brouille. La chambre été vétuste. J'ai du rappeler plusieurs fois pour avoir de l'eau. La "cattle" me marché pas. Pendant 2 jours pas de savon ni de shampoing. Le petit déjeuner été de mauvaise qualité: pas assez des choses et la qualité de la nourriture très basique.

6/10 Okay

Verified traveler

チェックインに45分掛かりました

　ホテル自体は、飾り気の無い、ごく普通のホテルでした。庭には、カンムリ鶴も居て、いい感じです。 　ただ、チェックインの際に、Hotels.comからの予約が入っていないと言われ、仕方なく自分で国際電話を入れ、東京のデスクに確認をお願いしました。待たされること、45分。やっと部屋に入りました。 　チェックアウトの際には、二人部屋の追加料金を払えと言われ、既にHotels.comに支払済みだからと、再度の確認に15分。 　今回は、Hotels.comさんの対応にがっかりです。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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