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Hôtel Des Mille Collines

4.0 star property
Hotel with 3 restaurants, steps from Union Trade Center

Choose dates to view prices

Photo gallery for Hôtel Des Mille Collines

Body treatments, facials, 1 treatment room
3 restaurants, breakfast served
Free buffet breakfast
Poolside bar
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
2KN 6th Ave, Nyarugenge, Kigali
  • Place, Union Trade Center
    ‪3 min walk‬
  • Place, Ntarama Church
    ‪8 min walk‬
  • Place, Mambas Club
    ‪4 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | City view

Classic Double Room

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Garden View

Classic Room Garden View | City view

Classic Room Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Panaroma View

Classic Room Panaroma View | City view

Classic Room Panaroma View

9.2 out of 10
Wonderful
(5 reviews)
  • Hill view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Junior Suite

Classic Junior Suite | City view

Classic Junior Suite

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Superior Suite

Classic Superior Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Superior Suite

  • Hill view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Kigali

Hôtel Des Mille Collines places you next to Union Trade Center and within a 10-minute drive of other popular attractions like Kigali Heights. This 112-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Union Trade Center - 3 min walk - 0.2 miles
  • Ntarama Church - 8 min walk - 0.5 miles
  • Kandt House Museum of Natural History - 12 min walk - 0.7 miles
  • Mambas Club - 4 min drive - 1.9 miles
  • Kigali Convention Centre - 6 min drive - 2.8 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 26 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬1 min walk
  • ‪Kigali Pan-African Kitchen - ‬7 min walk
  • ‪Chennai Delight - ‬12 min walk
  • ‪The House of Mandi - ‬7 min walk
  • ‪Preet Fast Food - ‬6 min walk

About this property

Hôtel Des Mille Collines

Hotel with 3 restaurants, steps from Union Trade Center
At Hôtel Des Mille Collines, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for EUR 30 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include an outdoor tennis court, meeting rooms, and a 24-hour business center.
Guests can expect free WiFi and 25-inch plasma TVs with digital channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer free toiletries and bathrobes. Other amenities include sitting areas, electric kettles, and safes.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Piscine
  • Panorama Restaurant

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 25-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 3.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Property is also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Frequently asked questions

Is free cancellation available at Hôtel Des Mille Collines?

Hôtel Des Mille Collines offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hôtel Des Mille Collines?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Hôtel Des Mille Collines on Feb 17, 2026 start from $187.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hôtel Des Mille Collines?

This hotel is located in Kigali, just steps from Union Trade Center. You'll also find Kandt House Museum of Natural History and Ntarama Church less than a mile away.

Will I be able to park at Hôtel Des Mille Collines?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hôtel Des Mille Collines?

Spa services at the hotel include massages, facials, and body treatments.

Does Hôtel Des Mille Collines include a casino at the property?

No, Hôtel Des Mille Collines doesn't have a casino.

Is there an indoor pool at Hôtel Des Mille Collines?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hôtel Des Mille Collines?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 3 restaurants.

Are there hot tubs at Hôtel Des Mille Collines?

No, this hotel doesn't have a spa tub.

Does Hôtel Des Mille Collines feature a restaurant that includes a breakfast menu?

Yes, Hôtel Des Mille Collines has 3 restaurants, and serves free buffet breakfast.

Does Hôtel Des Mille Collines allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Des Mille Collines.

Are there connecting rooms at Hôtel Des Mille Collines?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hôtel Des Mille Collines?

The closest major airport to Hôtel Des Mille Collines is Kigali (KGL-Kigali Intl.), which is 6.9 mi away (26 minutes by car).

Can I book a room with a balcony at Hôtel Des Mille Collines?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or hill views.

Hôtel Des Mille Collines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 145 out of 284 reviews
Rating 8 - Good. 101 out of 284 reviews
Rating 6 - Okay. 24 out of 284 reviews
Rating 4 - Poor. 8 out of 284 reviews
Rating 2 - Terrible. 6 out of 284 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Dougal

Liked: Cleanliness, staff & service
Quite retro
Stayed 1 night in Oct 2025

10/10 Excellent

GERY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very efficient and caring . Deborah upgraded me during my stay as I’ve asked to have room with garden view thanks . Food was excellent and the bar seated area is very cosy and open space .
Stayed 4 nights in Oct 2025

10/10 Excellent

Dr Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service - a lesson in hospitality.
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort

I love your lobby, pool deck restaurants, gardens

Your lobby and dining room has been beautifully modernized, but it is anticlimactic to enter your guest rooms which looks like they haven't been upgraded in 20 years. You should also invest in memory foam mattresses.
Stayed 3 nights in Aug 2025

8/10 Good

Richard

Liked: Staff & service, room comfort

Historic hotel that could use a bit of an update

This historic hotel is renowned as the place where Paul Rusesabagina courageously sheltered and saved over 1,500 individuals during the 1994 Rwandan genocide, a story vividly portrayed in the film "Hotel Rwanda." While there is a plaque honoring the hotel staff who tragically lost their lives during this dark period, it would have been meaningful to see a tribute specifically recognizing Rusesabagina's heroism. The hotel itself, though somewhat dated, offers a charming ambiance and is impeccably clean. The staff are exceptionally friendly and accommodating. Dining at the main floor restaurant is a treat, with a menu featuring delicious local cuisine. The included breakfast is decent, highlighted by a nice omelette bar, though nothing particularly extraordinary. We stayed in a spacious and comfortable junior suite, though the shag carpet certainly felt like a blast from the past. The pool area is inviting, and the Friday night cultural show is a must-see experience. Overall, we found the hotel to offer great value for the price.
Stayed 2 nights in Aug 2025

10/10 Excellent

ZELALEM TADESSE, New Rochelle

Stayed 4 nights in Aug 2025

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

One night stay here after 2 weeks travelling around. Everyone was helpful and friendly. Staff around the pool worked hard to make sure everyone had beds & towels Food was great & view of the city was fabulous from our balcony.
Stayed 1 night in Jul 2025

6/10 Okay

Dr Sofia Kebede

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind, clean, comfortable!

Very warm, helpful and kind staff. Allowed me to check in very early. Lovely garden area and pool for relaxing. Great views from my balcony. Undoubtedly a little dated but all other aspects made up for this.
Stayed 3 nights in Apr 2025

6/10 Okay

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but some issues.

The hotel was fine. For some reason, the restaurant was closed for dinner but it was possible to get food at the bar. One night, I was woken 3 times by hotel staff for no good reason and the hotel is threatening to charge me for a cancelled reservation. There are some very good people working there but overall it was not my best hotel experience.
Stayed 3 nights in Apr 2025

8/10 Good

Richard, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
The only comments was on the rooms. I felt to be small somewhat cramped especially the bathroom Did not like the tub found it slippery preferred a simple shower. Also TV only had one operating channel and only one coffee cup. But the lobby pool and grounds were superb, restful.
Stayed 2 nights in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very beautiful, but a little outdated. The rooms were nothing to write home about. However, all of the amenities that you needed were provided for. The staff was exceedingly helpful and was happy to arrange Tours, exchange money and really complete any task that you needed help with. The food at the hotel was good and the breakfast buffet was exceptional.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time in Kigali

Very clean good food kindly personal fantastic service Recommends to all customers that like to visit Kigaki
Stayed 9 nights in Mar 2025

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was very clean and in a safe location with plenty of things to do within walking distance
Stayed 3 nights in Mar 2025

8/10 Good

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and very warm welcoming upon our arrival All staff is very customer oriented and helpful Rooms were clean, and a bit old and we did not have warm water during the day. Very stylish hotel
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Stayed 1 night in Mar 2025

6/10 Okay

PIER LUIGI

Liked: Cleanliness, staff & service
Spazi nella reception insufficienti, l’hotel ha bisogno di essere aggiornato, soprattutto nelle camere
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Very pleasant stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, the service excellent, and the staff could not have been more welcoming and friendly. This is a historical hotel which was a victim/and witness to the genocide of 1994. And yet they have carried on and risen above the horrific events of that time; and have turned this hotel into the beautiful place it is. There is a plaque at the front of the hotel commemorating the hotel staff that had been killed during this time of genocide. God bless these people for their courage in being able to move on with their lives. I would highly recommend anyone wanting to go to Kigali to stay at this hotel
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Decent but showing its age

Nice historic hotel (it was where refugees were sheltered during the genocide), great bar/restaurant(s) and pool. The rooms however are showing their age, the carpet is stained and the shower sometimes goes from hot to cold unexpectedly. But overall, quite decent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Its always a pleasure to stay there
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing GO THERE !

Fabulous HOTEL, I cannot speak too highly of it, mostly for the wonderful staff who could not do enough. The whole set up was incredibly friendly and efficient. Absolute.10/10
Stayed 6 nights in Dec 2024

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my few days' stay at this lovely hotel, while I was visiting dear Rwandan friends in Kigali.
Stayed 4 nights in Sep 2024

10/10 Excellent

fran

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. I travel so much and for this to stand out means something. Ill always stay there when i return.
Stayed 1 night in Oct 2024

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