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Heaven Restaurant & Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Heaven Restaurant & Boutique Hotel

A pathway leading to a building with a modern design, surrounded by lush greenery and tropical plants.
A bedroom with a four-poster bed, a bedside table, a TV, and a window with curtains.
An indoor restaurant with wooden furniture and brick arches.
An aerial view of a rectangular swimming pool surrounded by greenery, with a clear sky above.
A modern building with a central pathway flanked by lush gardens and multiple balconies.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
No. 7, Street KN 29, Kiyovu, Kigali
  • Place, Union Trade Center
    ‪7 min walk‬
  • Place, Ntarama Church
    ‪14 min walk‬
  • Place, Kandt House Museum of Natural History
    ‪17 min walk‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Villa Budget Queen Room

A bedroom with a bed, a window with curtains, a bedside table, and a view of the outside.

Villa Budget Queen Room

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Villa Budget King Room

A bed with a canopy, two bedside lamps, a nightstand with a phone, and a decorative wall piece.

Villa Budget King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Residence Superior Queen Room

A bedroom with a bed, a TV, a wardrobe, and a window with a view of greenery.

Residence Superior Queen Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Residence Superior King Room

A bedroom with a large bed, a wooden headboard, a mosquito net, and a view of a garden through a sliding glass door.

Residence Superior King Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Kigali

Union Trade Center is a short stroll from Heaven Restaurant & Boutique Hotel, and other popular attractions like Kigali Convention Centre are within a few miles (5 km). This 4-star hotel has 28 rooms and welcomes guests with free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Union Trade Center - 7 min walk - 0.4 miles
  • Ntarama Church - 14 min walk - 0.8 miles
  • Kandt House Museum of Natural History - 17 min walk - 0.9 miles
  • Mambas Club - 4 min drive - 1.7 miles
  • Kigali Convention Centre - 6 min drive - 2.6 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬7 min walk
  • ‪Bourbon Coffee - ‬9 min walk
  • ‪UMUT Cafe&Restaurant - ‬12 min walk
  • ‪The House of Mandi - ‬12 min walk
  • ‪Bloomin Speciality Cafe - ‬12 min walk

About this property

Heaven Restaurant & Boutique Hotel

At Heaven Restaurant & Boutique Hotel, guests enjoy a full-service spa, an outdoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for USD 35.00 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Heaven Restaurant

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (495 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Frequently asked questions

Is free cancellation available at Heaven Restaurant & Boutique Hotel?

Heaven Restaurant & Boutique Hotel offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Heaven Restaurant & Boutique Hotel?

As of Jul 8, 2026, prices found for a 1-night stay for 2 adults at Heaven Restaurant & Boutique Hotel on Jul 21, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Heaven Restaurant & Boutique Hotel?

This hotel is located in Kigali within a short 9-minute walk of Union Trade Center. You'll also find Kigali Heights and Kigali Golf Club within a short drive.

Is there parking available at Heaven Restaurant & Boutique Hotel?

Yes, extended and self parking are offered for free at the hotel.

Is there a spa at Heaven Restaurant & Boutique Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Does Heaven Restaurant & Boutique Hotel have a casino at the property?

No, Heaven Restaurant & Boutique Hotel doesn't have a casino.

Is there an indoor pool at Heaven Restaurant & Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 6:00 PM.

What do couples enjoy most about Heaven Restaurant & Boutique Hotel?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an outdoor pool, and couples/private dining.

Are there hot tubs at Heaven Restaurant & Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does Heaven Restaurant & Boutique Hotel have a restaurant with a breakfast menu?

Yes, Heaven Restaurant & Boutique Hotel serves free cooked-to-order breakfasts at Heaven Restaurant each morning.

Does Heaven Restaurant & Boutique Hotel allow pets to stay for free?

No, pets aren't allowed at Heaven Restaurant & Boutique Hotel though service animals are welcome.

Are there connecting rooms at Heaven Restaurant & Boutique Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Heaven Restaurant & Boutique Hotel?

The closest major airport to Heaven Restaurant & Boutique Hotel is Kigali (KGL-Kigali Intl.), which is 6.7 mi away (24 minutes by car).

Are there rooms with balconies at Heaven Restaurant & Boutique Hotel?

No, there aren't any guestrooms with balconies at Heaven Restaurant & Boutique Hotel.

Does Heaven Restaurant & Boutique Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Heaven Restaurant & Boutique Hotel.

Heaven Restaurant & Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 344 reviews
Rating 8 - Good. 72 out of 344 reviews
Rating 6 - Okay. 24 out of 344 reviews
Rating 4 - Poor. 6 out of 344 reviews
Rating 2 - Terrible. 4 out of 344 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lauren

Great stay - lovely service and beautiful grounds. Really enjoyed the food at the hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was amazing! We had a wonderful stay.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city centre. Hotel breakfast was great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

elizabeth

Liked: Amenities, property conditions & facilities
The staff, the restaurants and food, the proximity to city. The rooms are decorated traditional Rwandan which is lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The food is great. Super accessible to downtown Kigali.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Luz Marilis

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, beautiful, delicious breakfast included.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & wonderful staff, clean and beautiful room, delicious hot & healthy breakfast included.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and responsive. Room was clean and spacious and had everything needed - ample towels and toiletries, nice hot water, tea and coffee station, filtered water, mosquito net and comfy bed. Turn down service left tasty cookies for bedtime snack. Breakfast at the restaurant was made to order and had plentiful offerings. In a very nice walkable location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luz Marilis

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, outstanding hot breakfast with variety included, clean and beautiful room, very nice pool.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, clean facilities, and easy check in.
Stayed 1 night in Sep 2025
Verified

8/10 Good

ANNABEL

Liked: Cleanliness, amenities, property conditions & facilities
Gym facilities and clean rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service
friendly staff, very clean, gym pool and all the facilities are exceptional
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Great staff, super clean, great location
Stayed 3 nights in May 2025
Verified

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Was looking forward to staying here after reading great things about it. Very underwhelmed with the experience. The room was small and dated and needed general maintenance. We had made two separate bookings because we extended our stay before we had even arrived. We were not able to just stay in the room, we had to check out at 11 and move to another room at check in time. The WiFi was very spotty. The pool area was very small.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, excellent breakfast.
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff, high-quality dining, great amenities & reasonably-priced. Really enjoyed my stay & would thoroughly recommend this hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented & managed hotel with very friendly & helpful staff. I thoroughly enjoyed my stay.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time there!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Brenda

Liked: Cleanliness
Great food and atmosphere
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Oluremi

Nice staff Beautiful facility Good food
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at a good price. Excellent breakfast and coffee.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location in a beautiful space.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, dedicated staff; Comfortable spacious, clean rooms, and excellent restaurant. This is my second time staying and I plan to come back.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical mission team

The staff was more than accommodating, the grounds were beautiful, the food was fantastic.
Stayed 1 night in Jul 2025