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Serena Khaplu Palace

3.0 star property
Hotel in Khaplu with free breakfast and a 24-hour front desk

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Photo gallery for Serena Khaplu Palace

Situated on a balcony, this traditional gazebo offers a view of the surrounding mountains and trees.
Cozy room with a traditional design, featuring two sofas, a coffee table, and lamps.
Traditional building with a balcony area featuring intricate lattice work and multiple windows, set amidst a mountainous backdrop.
Traditional room with intricately patterned ceiling, arched windows, and wooden furniture.
Enjoy meals in a charming dining area with tables set for a pleasant meal, surrounded by large windows and a beautiful garden view.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Chaqchan Road, Sargiab, Khaplu, 16800
  • Khaplu Palace
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Cozy retreat with a single bed, wooden nightstand, and chair, plus a window with multiple panes.

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Suite

Cozy bedroom with a single bed, bedside tables, and a patterned rug.

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Heritage Suite

Traditional bedroom with a large bed, wooden nightstand, and a window with green curtains.

Royal Heritage Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Khaplu

Located 1.2 mi (1.9 km) from Khaplu Palace, Serena Khaplu Palace is within a 15-minute drive of Shyok River. This 21-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Khaplu Palace - 12 min drive - 1.4 miles

Restaurants

  • ‪Khatamband Loggia - ‬1 min walk
  • ‪Sarfa Khar - ‬1 min walk

About this property

Serena Khaplu Palace

Hotel in Khaplu with free breakfast and a 24-hour front desk
Guests of Serena Khaplu Palace enjoy access to free WiFi in public areas, meeting rooms, and a business center. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include coffee/tea in a common area, a terrace, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer free toiletries, slippers, and bathrobes. Minibars are also standard.

Languages

English, Urdu

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North Palace Khaplu

  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Serena Khaplu Palace Hotel
Serena Palace Hotel
Serena Palace
Serena Khaplu Palace Hotel
Serena Khaplu Palace Khaplu
Serena Khaplu Palace Hotel Khaplu

Frequently asked questions

Is free cancellation available at Serena Khaplu Palace?

Serena Khaplu Palace offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see around Serena Khaplu Palace?

This hotel is located in Khaplu, close to Khaplu Palace.

Is there parking available at Serena Khaplu Palace?

Yes, self parking is offered for free at the hotel.

Does Serena Khaplu Palace feature a casino on the premises?

No, Serena Khaplu Palace doesn't have a casino.

Is there an indoor pool at Serena Khaplu Palace?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Serena Khaplu Palace?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Does Serena Khaplu Palace have a hot tub?

No, there isn't a spa tub at this hotel.

Does Serena Khaplu Palace feature a restaurant that includes a breakfast menu?

Yes, Serena Khaplu Palace serves free buffet breakfast from its restaurant.

Does Serena Khaplu Palace allow pets to stay free of charge?

No, pets aren't allowed at Serena Khaplu Palace.

Are there connecting rooms at Serena Khaplu Palace?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Serena Khaplu Palace?

No, at Serena Khaplu Palace, there aren't any guestrooms that list a balcony.

Does Serena Khaplu Palace have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Serena Khaplu Palace.

Serena Khaplu Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

junaid

Disliked: Property conditions & facilities

Too average a hotel to be named as Serena.

There was no one at the reception, when we reached, do had to wait. Then i was given a standard room whereas i had paid for heritage sweet. Buffet was very ordnirary. Cleanliness was below avaerage.overall the only good thing about the hotel was its name Serena.
Stayed 1 night in Jun 2021

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023