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Protea Hotel by Marriott Zambezi River Lodge

3.0 star property
Riverfront lodge with a 24-hour front desk and an outdoor pool

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Photo gallery for Protea Hotel by Marriott Zambezi River Lodge

Outdoor pool
Exterior
View from property
Indoor wedding
Desk, free rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Ngoma Road, Katima Mulilo, Zambezi Region
  • Zambezi Museum
    ‪3 min drive‬
  • Katima Mulilo Open Market
    ‪4 min drive‬
  • Caprivi Arts Centre
    ‪4 min drive‬
  • Katima Mulilo (MPA-Mpacha)
    ‪22 min drive‬

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Room options

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Desk, free rollaway beds, free WiFi

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, free rollaway beds, free WiFi

Room, 1 King Bed

  • River view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Katima Mulilo

Protea Hotel by Marriott Zambezi River Lodge places you next to Zambezi River and within 2 miles (3 km) of Zambezi Museum. This 3-star lodge welcomes guests with 42 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Zambezi Museum - 3 min drive - 1.2 miles
  • Katima Mulilo Open Market - 4 min drive - 1.5 miles
  • Caprivi Arts Centre - 4 min drive - 1.5 miles
  • Katima Mulilo Stadium - 4 min drive - 1.9 miles
  • Salambala Conservancy - 31 min drive - 28.7 miles

Getting around

  • Katima Mulilo (MPA-Mpacha) - 27 min drive

Restaurants

  • ‪Passíone Restaurant - ‬4 min drive
  • ‪Caprivi Adventures The Café - ‬3 min drive
  • ‪Restaurant @ Protea Hotel - ‬1 min walk
  • ‪Free Heart Restaurant - ‬13 min drive
  • ‪Bezi - ‬4 min drive

About this property

Protea Hotel by Marriott Zambezi River Lodge

Riverfront lodge with a 24-hour front desk and an outdoor pool
Guests of Protea Hotel by Marriott Zambezi River Lodge enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for NAD 700 per person roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a business center, and free newspapers.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and phones. Housekeeping is available on request.
Recreational amenities at the lodge include an outdoor pool.

Languages

Afrikaans, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: NAD 230 for adults and NAD 230 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tafule Yaka Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • No elevator
  • Raised toilet seat
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Banquet hall
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately NAD 230 for adults and NAD 230 for children
  • Airport shuttle fee: NAD 700 per person (roundtrip)
  • Airport shuttle fee per child: NAD 700 (roundtrip), (from 12 to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-8:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Protea Hotel Zambezi
Protea Hotel by Marriott Zambezi River Lodge Lodge
Protea Hotel Zambezi River Katima Mulilo
Protea Zambezi River
Protea Zambezi River Katima Mulilo
Protea Hotel by Marriott Zambezi River Lodge Katima Mulilo
Protea Hotel by Marriott Zambezi River Lodge Lodge Katima Mulilo

Frequently asked questions

Are free cancellation options available at Protea Hotel by Marriott Zambezi River Lodge?

Protea Hotel by Marriott Zambezi River Lodge offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do around Protea Hotel by Marriott Zambezi River Lodge?

This lodge is located in Katima Mulilo, just steps from Zambezi River. You'll also find Katima Mulilo Open Market and Caprivi Arts Centre within a short drive.

Will I be able to park at Protea Hotel by Marriott Zambezi River Lodge?

Yes, self parking is offered for free at the lodge. Accessible parking is also available for guests.

Does Protea Hotel by Marriott Zambezi River Lodge include a casino on the premises?

No, Protea Hotel by Marriott Zambezi River Lodge doesn't have a casino.

Will I find an indoor pool at Protea Hotel by Marriott Zambezi River Lodge?

No, this lodge doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Protea Hotel by Marriott Zambezi River Lodge?

This riverfront lodge offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Protea Hotel by Marriott Zambezi River Lodge have a hot tub?

No, there isn't a spa tub at this lodge.

Does Protea Hotel by Marriott Zambezi River Lodge have a restaurant with a breakfast menu?

Yes, Protea Hotel by Marriott Zambezi River Lodge serves an English breakfast for a surcharge each morning at Tafule Yaka Restaurant.

Will Protea Hotel by Marriott Zambezi River Lodge allow pets to stay for free?

No, pets and service animals aren't allowed at Protea Hotel by Marriott Zambezi River Lodge.

Does Protea Hotel by Marriott Zambezi River Lodge have connecting rooms?

Yes, this lodge has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Protea Hotel by Marriott Zambezi River Lodge?

The closest major airport to Protea Hotel by Marriott Zambezi River Lodge is Katima Mulilo (MPA-Mpacha), which is 13.6 mi away (27 minutes by car).

Are there rooms with balconies at Protea Hotel by Marriott Zambezi River Lodge?

No, there aren't any guestrooms with balconies at Protea Hotel by Marriott Zambezi River Lodge.

Protea Hotel by Marriott Zambezi River Lodge Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 25 reviews
Rating 8 - Good. 12 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stefan

Traveled with group
Require maintenance and so rounding
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet stay on the way from Etosha to Kasane
Stayed 1 night in Sep 2023

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable 2-night stay

Overall, I enjoyed my 2-night stay at this Marriott hotel. The best part is the view from the restaurant overlooking the Zambezi River, which is also the best place to catch the beautiful sunsets. I had dinner at the restaurant, which serves pretty good food. The buffet breakfast that was included in my room rate was also excellent. The restaurant staff is very friendly & accommodating. They even packed a breakfast box for me when I had to leave early in the morning for my transfer to Victoria Falls. As for my room, it was spacious and clean, and the bed was really comfortable. There was a hot water kettle, coffee, & tea in the room, as well as a small refrigerator with a couple of bottles of water. The only downside is that the wifi didn’t work outside the reception & restaurant area. Since my room was close to the reception area, I was able to connect to wifi but it was too weak, so I still had to go to reception or the dining area if I really needed to get online. Other than that, this hotel was everything I needed for my short but comfortable stay in Katima Mulilo.
Watching sunset from the hotel's restaurant overlooking the Zambezi River
View of Zambezi River from the hotel grounds
Watching sunset from the hotel's restaurant overlooking the Zambezi River
Stayed 2 nights in Jun 2023

8/10 Good

Richard

Traveled with group
Liked: Staff & service
Food at restaurant was very good. Room was fine. There was no electricity for an entire day, which was not the hotel's fault. However, since the hotel knew that the electricity would be turned off by the town, it would have been nice to warn the guests so they could take a shower prior to the water being unavailable and charge devices prior to the power being shut off.
Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
In general, the stay was good. The views of the river are lovely and you can sometimes see hippos in the water. The food is good and the rooms are nice. However, due to a thunderstorm we were without power or running water from 12 hours one evening and I thought the response to this was pretty poor. No one from the hotel reached out to try and accommodate the power cut (and no candles/torched provided in the rooms) or even to explain what was happening (there was also. no back up generator). Also received no apology/compensation for having to spend the last evening/morning in the dark with no AC and no showers. .
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
The place had a rundown feel to it. The connecting sidewalks in poor repair. The food was mediochre. Bathrooms and rooms could stand an upgrade. Lobby was nice.
Stayed 1 night in Nov 2019

8/10 Good

Tangeni

Liked: Cleanliness, staff & service, room comfort
The staff were very helpful and friendly. Really made the stay worthwhile. Room was clean but needs to be revamped, outdated.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Protea Hotel Katima: A complete "bleh" experience

-Lack of staff; one person running the front desk with queue's of guests, phone ringing and other interruptions -Lack of knowledge about Marriott Rewards Elite program. Followup by hotel management post-stay was extremely slow and demonstrated lack of knowledge, commitment and making things right -Door handle to room 1 falling apart; required security to assist entering/exiting -Absolute lack of energy or excitement across the property; from the dim lit restaurant; closed gift shop, frequently unattended bar, No Wi-Fi in the rooms at this property (to the degree it's false advertising that they say it's even offered) -No drive, no passion, no interest. The room itself was perfectly adequate; clean - thin sheets, working flat screen TV with minimal channels. Bathroom could use some deep cleaning but the basics were attended to. I've stayed here three times for business now. Truly need to find an alternative. It never improves at Protea Hotel by Marriott, Zambezi Lodge.
Stayed 2 nights in Jul 2018

8/10 Good

Reghard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great location, stay away from work

Hotel is of a great location, however the facility is not as advertised. No wifi in room although hotel information states the wifi in room, it is only available at the reception/dining area. However the area was locked out after 10pm. It is not very wise for business stay.

10/10 Excellent

Mr, Mr Maunga _Hwange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maungas at Protea

We had a very pleasant stay, felt at home. Pleasant and friendly staff. Management out of this world, very caring.

8/10 Good

Idris Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Schaeffer, Botswana

Liked: Cleanliness, staff & service, property conditions & facilities

Superb location

Was just an overnight stop so we didn't linger. Hotel did NOT recognize any pre-payment via Hotels.com and made us pay again. Still awaiting Hotels.com response to my earlier notification of this problem. I need an $87 refund for the amount I had to pay directly to the hotel.

6/10 Okay

fred taylor

Disliked: Staff & service

8/10 Good

Nina

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

Deck memorável ao pôr do sol

Hotel espaçoso, um pouco datado mas com potencial para uma atualização da decoração e dos serviços a oferecer. Pessoal um pouco ausente. Deck muito agradável que apanha tanto a luz do nascer do sol (ao pequeno almoço) como a do pôr do sol, para uma bebida ao fim da tarde. Pequeno almoço a melhorar em qualidade. Quartos espaçosos e confortáveis, mas água com pouca pressão na casa de banho.
Stayed 1 night in Sep 2018

8/10 Good

wim, den haag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

supergoed hotel aan de Zambezi

Prima hotel om een dagje te verblijven om daarna verder te rijden richting Botswana of vv Hotel ziet er goed uit Vriendelijk personeel erg behulpzaam mooi uitzicht vanuit appartementen over de Zambezi rivier en evt met nijlpaarden en krokodillen Kamer is luxe en comfortabel, prima bedden Eten is goed, ontbijtbuffet zeer uitgebreid en uitstekend

8/10 Good

helen

Liked: Cleanliness, staff & service, room comfort

good stop

Clean and quiet hotel, friendly staff, good place near border

10/10 Excellent

ANNA TERESA, TORINO - ITALY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel sul Zambezi Rover

Ottima posizione sullo Zambezi River sul quale si affacciano sia il bar sia il ristorante. Camere molto ampie e luminose con vista sul fiume. Ottima e varia la colazione cosi pure la cena. Personale molto gentile e disponibile. Buona posizione per raggiungere il confine col Botswana per visite al Riverfront del Chobe National Park e a Victoria Falls in Zimbabwe. Relax in piscina . . . una vera oasi.

10/10 Excellent

Antonio Mario, Palermo, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax a la vera del rio Zambesi

Exelente, en un ambito de mucho relax y confort. El servicio del restaurant muy bueno como asi tambien la comida.

10/10 Excellent

Juan, Córdoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien. Todas las habitaciones dan al río.

Muy bueno. Las habitaciones dan todas al río con un paisaje muy lindo. Son cómodas y tienen todo lo necesario. La única crítica es que en el cuarto había mosquitos.

8/10 Good

GUIA4X4, BUENOS AIRES - ARGENTINA

Buena ubicacion

Necesitaria un restiling de habitaciones y baños

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Albert, Windhoek

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice location, lousy service

The hotel is beautifully located. But we found the administrative staff incapable and breakfast unacceptable. - If you bring your own breakfast and are willing to pay twice, you will be ok (it took over an hour of arguing to get our hotels.com voucher accepted as payment).