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The Elms Hotel & Spa, a Destination by Hyatt Hotel

4.0 star property
Hotel with 2 hot tubs, near Hall of Waters and Cultural Museum

Choose dates to view prices

Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Exterior
Lobby
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Indoor pool, outdoor pool, sun loungers
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
401 Regent St, Excelsior Springs, MO, 64024
  • Place, Hall of Waters and Cultural Museum
    ‪11 min walk‬
  • Place, Excelsior Golf Course
    ‪3 min drive‬
  • Place, Worlds of Fun
    ‪24 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Parlor)

10.0 out of 10
Exceptional
(14 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Queen Bed (Parlor)

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

8.0 out of 10
Very good
(5 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds (Royal)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Royal)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed with Sofa bed (Royal)

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Royal Suite, 1 King Bed with Sofa bed (Parlor)

9.6 out of 10
Exceptional
(5 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Excelsior Springs

Hall of Waters and Cultural Museum is a short stroll from The Elms Hotel & Spa, a Destination by Hyatt Hotel, and other popular attractions like Excelsior Golf Course are within a couple of miles (3 km). This 153-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Hall of Waters and Cultural Museum - 11 min walk - 0.6 miles
  • Excelsior Golf Course - 3 min drive - 1.1 miles
  • Worlds of Fun - 24 min drive - 24.0 miles
  • T-Mobile Center - 33 min drive - 33.8 miles
  • Kansas City Convention Center - 33 min drive - 33.5 miles

Getting around

  • Kansas City International Airport (MCI) - 39 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Wabash BBQ - ‬6 min walk
  • ‪Ventana Gourmet Grill - ‬9 min walk
  • ‪Broadway Bar & Grill - ‬14 min walk

About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Hotel with 2 hot tubs, near Hall of Waters and Cultural Museum
The Elms Hotel & Spa, a Destination by Hyatt Hotel features a full-service spa, an indoor pool, and an outdoor pool. If you drive, take advantage of free valet parking. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. Other amenities at this spa hotel include a 24-hour gym, 2 hot tubs, and a sauna.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. IPod docks, private yards, and coffee makers are also standard.
2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Pet weight must not exceed 75 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 29.41 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

Frequently asked questions

Is free cancellation available at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

The Elms Hotel & Spa, a Destination by Hyatt Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at The Elms Hotel & Spa, a Destination by Hyatt Hotel on Jan 25, 2026 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Elms Hotel & Spa, a Destination by Hyatt Hotel?

This hotel is located in Excelsior Springs within a short 11-minute walk of Hall of Waters and Cultural Museum. You'll also find Fence Stile Vineyards and Winery and Excelsior Golf Course within a short drive.

Is parking available on site at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, massages, and mani/pedis.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have a casino at the property?

No, The Elms Hotel & Spa, a Destination by Hyatt Hotel doesn't have a casino.

Will I find an indoor pool at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and 2 hot tubs.

What will couples enjoy most about a stay at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel feature a restaurant that includes a breakfast menu?

Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel serves a full breakfast for a surcharge each morning at Three Owls.

Will The Elms Hotel & Spa, a Destination by Hyatt Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Elms Hotel & Spa, a Destination by Hyatt Hotel for a fee of USD 100 per accommodation, per day.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Elms Hotel & Spa, a Destination by Hyatt Hotel?

The closest major airport to The Elms Hotel & Spa, a Destination by Hyatt Hotel is Kansas City International Airport (MCI), which is about 26.4 mi away.

Are there rooms with balconies that I can book at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

No, there aren't any guestrooms with balconies at The Elms Hotel & Spa, a Destination by Hyatt Hotel.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel host weddings?

Take advantage of the wedding venue at The Elms Hotel & Spa, a Destination by Hyatt Hotel if you plan to say "I do" during your trip.

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2025

10/10 Excellent

Kacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I had a wonderfully relaxing experience at the Elms, celebrating our birthdays together. Despite the two weddings happening on site, the staff handled it all with ease and very intentional service to us all!
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Elms to celebrate our 50th wedding anniversary. We had an ADA accessible room. We were treated like royalty by the staff. Everyone was exceptional.
Stayed 1 night in Sep 2025

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

maureen

Stayed 3 nights in Aug 2025

10/10 Excellent

Toni

Stayed 1 night in Sep 2025

4/10 Poor

Brenda

Disliked: Property conditions & facilities, room comfort

Great Spa Poor Hotel

Wonderful spa! Hotel not so much. I was expecting a 4 star Hyatt. But it is more like 2 stars. Restaurants had kimited menus and poor food. I sent mine back. The bed was uncomfortable and had the worst quality of bedding!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our night at the Elms in late August. The rooms were updated & comfy, the staff was very friendly and helpful. The grounds are lovely - it would be a beautiful location for a fall getaway. They have a nice pool, hot tub, several fire pits & conversation areas for guests. One thing to be aware of - there is one small elevator for 5 floors. It wasn’t a problem while we were there, but it could be an issue for a large group. I would absolutely go back!
Stayed 1 night in Aug 2025

10/10 Excellent

Meg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very well-maintained for its age and yet has mini modernized amenities. The spa was a wonderful spoil. The restaurant was nice, but food choice was a little limited.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing nights rest. Meal and wine at the 3 owls
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elms Hotel

Nearly everything about my stay was perfect. The bed was comfortable, the food in the restaurant was incredible, the paranormal tour was a lot of fun, if maybe a little too expensive, and the service was fantastic. The only, extremely minor, issue was that the room was a little small, a tiny bit outdated, and didn't have a mini-fridge
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super nice!
Stayed 1 night in Aug 2025

10/10 Excellent

Jesse, BENNINGTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a surprising and relaxing weekend at The Elms. Our favorite was the spa and grotto. We appreciated that the staff did make rounds in the grotto, to remind some of the bachelorette party members to keep voices down. The food was good, the suites were spacious, and the grounds were very well kept. The morning Cafe/coffee bar is in desperate need of staff, but they managed despite the long line. Overall, we would stay again!
Stayed 2 nights in Aug 2025

8/10 Good

Gregory, Box Elder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stays at The Elms.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Elms is Fantastic

We love this hotel and would highly recommend it!
Stayed 1 night in Aug 2025

8/10 Good

nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Amenities
The staff was wonderful and the Three Owls Restaurant was so good. The breakfast buffet this morning was delicious. The chef was very social. I enjoyed visiting with him.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent remodeled hotel whose origin dates back to the 1880's. Fun pool atmosphere. Fitness center was disappointing due to an ongoing remodel. Three Owls restaurant was delicious.
Stayed 1 night in Aug 2025

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had heard so much about the Elms over the years that I had to come here for our anniversary. We enjoyed the historic aspect of the hotel and amenities. The rooms and general area around the hotel are clean and in good condition. The lap pool is currently closed due to a storm that created a leak. I was disappointed in this fact, but after seeing the actual lap pool, I pictured it differently, maybe a bit nicer. Although the room was okay, it was a bit small, and the bathroom was particularly small. The shower was tiny and the area around its base was very oxidized and could benefit from an update. The only issue I had with the hotel was the extra charges, such as a "destination fee," when the hotel in general is benefiting from people visiting it. There isn't any reason to charge anyone for a destination fee. Also, they charge for parking!
Stayed 2 nights in Aug 2025

8/10 Good

Troy

Stayed 2 nights in Aug 2025

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