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Sheraton Kampala Hotel

4.0 star property
Family-friendly hotel with 5 restaurants connected to the convention center in Kampala

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Photo gallery for Sheraton Kampala Hotel

Relax in a tranquil outdoor space surrounded by lush greenery and comfortable seating.
Stunning hotel building with a symmetrical design and beautifully landscaped grounds.
Enjoy a city view from the comfort of this stylish room, featuring a large bed, desk, and TV.
Relax by the circular pool surrounded by lush greenery and comfortable lounge chairs.
Enjoy a meal at the curved bar, surrounded by lush views and natural materials.

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
Ternan Avenue, Kampala
  • Uganda Golf Course
    ‪15 min walk‬
  • Makerere University
    ‪2 min drive‬
  • The Acacia Mall
    ‪3 min drive‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪46 min drive‬

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Room options

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed, Non Smoking

  • 906 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking (Balcony)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Balcony)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking, Balcony

  • 684 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Balcony

Club Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, minibar, in-room safe, desk

Club Suite, 1 King Bed, Non Smoking, Balcony

  • 579 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking (Balcony)

  • 273 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (Balcony)

8.0 out of 10
Very good
(3 reviews)
  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Non Smoking (Balcony)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Balcony)

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kampala

Located in Nakasero, Sheraton Kampala Hotel is adjacent to Independence Monument and a short stroll from Embassy of France. This 236-room, 4-star hotel has 5 restaurants, a full-service spa, and an outdoor pool. Centrally located in Kampala, the hotel is connected to the convention center, and a short walk from The Parliament of the Republic of Uganda and Embassy of Sudan.

What's nearby

  • Uganda Golf Course - 15 min walk - 0.8 miles
  • St. Francis Hospital - Nsambya - 2 min drive - 1.2 miles
  • Makerere University - 2 min drive - 1.2 miles
  • Embassy of the United States - 3 min drive - 1.6 miles
  • The Acacia Mall - 3 min drive - 1.6 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 63 min drive

Restaurants

  • ‪Karveli Bakery and More - ‬6 min walk
  • ‪Fang Fang Restaurant, Communications House - ‬11 min walk
  • ‪Slow Boat Resturant - ‬10 min walk
  • ‪Equator Bar - ‬8 min walk
  • ‪Seven Seas Restaurant - ‬8 min walk

About this property

Sheraton Kampala Hotel

Family-friendly hotel with 5 restaurants connected to the convention center in Kampala
Sheraton Kampala Hotel features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 60 per person one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include balconies, minibars, and coffee makers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. The spa is open daily.

Languages

Arabic, English, Filipino, French, German, Greek, Italian, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; USD 20 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Paradise Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,055 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 45 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 60 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-5 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hotel Sheraton Kampala
Kampala Sheraton
Kampala Sheraton Hotel
Sheraton Hotel Kampala
Sheraton Kampala
Sheraton Kampala Hotel
Sheraton Kampala Hotel Hotel
Sheraton Kampala Hotel Kampala
Sheraton Kampala Hotel Hotel Kampala

Frequently asked questions

Are free cancellation options available at Sheraton Kampala Hotel?

Sheraton Kampala Hotel provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Kampala Hotel?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Sheraton Kampala Hotel on Aug 8, 2025 start from $187.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sheraton Kampala Hotel?

This hotel is situated in Nakasero, just steps from Independence Monument. You'll also find Uganda Golf Course and Owino Market/Kampala less than a mile away.

Will I be able to park at Sheraton Kampala Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Sheraton Kampala Hotel?

There is a full-service spa available for guests to enjoy and services include facials, massages, and body treatments.

Does Sheraton Kampala Hotel feature a casino at the property?

No, Sheraton Kampala Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Kampala Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Sheraton Kampala Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Sheraton Kampala Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Sheraton Kampala Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Kampala Hotel has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Kampala Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sheraton Kampala Hotel.

Are there connecting rooms at Sheraton Kampala Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Kampala Hotel?

The closest major airport to Sheraton Kampala Hotel is Entebbe Intl. Airport (EBB), which is about 21.1 mi away.

Are there rooms with balconies that I can book at Sheraton Kampala Hotel?

Yes, every guestroom at Sheraton Kampala Hotel comes with a balcony with some featuring garden views.

Does Sheraton Kampala Hotel host weddings?

There are wedding services available at Sheraton Kampala Hotel if that's in your vacation plans.

Sheraton Kampala Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 82 out of 202 reviews
Rating 8 - Good. 72 out of 202 reviews
Rating 6 - Okay. 26 out of 202 reviews
Rating 4 - Poor. 13 out of 202 reviews
Rating 2 - Terrible. 9 out of 202 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Annette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

FARUK, ISTANBUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice food keep it up
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!
Stayed 2 nights in Sep 2024

10/10 Excellent

Hatano

Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Aegis

Stayed 6 nights in Oct 2024

10/10 Excellent

Mike

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel in Kampala. The breakfast buffet was amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

BOA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Stayed 2 nights in Aug 2024

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not my first time nor will it be my last time I stay
Stayed 5 nights in Jul 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blu3 reunion

Wow factor from the entrance to the checkout . Everything and more in place for my comfort,logistics and applications. The upmarket aspect of this whole hotel was sublime ...the way the media handked the whole recreational area outside the hotel as well as using its backdrop to host such an amazing moment in Ugandan Blu3 reunion . This ambient vivacoius beautifully decorated hotel was perfect for my stay and would reach out to anyone wanting a hotel with a solid foundational flooring woth no ceiling ...."the benchmark has been set here."
Stayed 1 night in Jun 2024

4/10 Poor

Khada, doha

Disliked: Cleanliness, property conditions & facilities
Bad experience
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience

My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
Stayed 4 nights in Feb 2024

10/10 Excellent

Reuben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, room comfort

Nice place

The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
Stayed 2 nights in Dec 2023

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Stayed 10 nights in Oct 2023

6/10 Okay

Verified traveler

Business traveler
Stayed 2 nights in Oct 2023

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly ad supportive!
Stayed 1 night in Oct 2023

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel staff, very flexible and friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Noah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala. The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options. The staff is amazingly helpful and polite.
Stayed 1 night in Aug 2023

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