Hands down, one of the best places we've stayed at on the North Shore! Jordan was responsive, provided an easy check-in, and had welcome gifts waiting. The small details like that really set our stay here apart: selection of local and historical books for the kids (ours read 12 all on their own seated on the special, low-set, plush chair) and Hawaiian culture/cooking ones for all, a sea shell nightlight in the kids room, a drying rack on the mini lanai with a separate hose to wash off out back, a brita pitcher, sharp knife set, new soap/haircare in each bathroom (particularly when many places have done away with this simple but convenient consideration), shower heads with separating wands for reaching kids and crevices, plenty of extra towels/linens and toilet paper, live plants, and extra hooks in convenient locations (by the door for beach towels and rain jackets, in the bathrooms for towels and clothes/swim gear)!
The unit has apparently been updated recently, has ac in every room (although rarely needed outside the kids loft), has extra beach towels, boogie boards, and sand toys. The kitchen is well-stocked with newer appliances and a large sink. Beds and couch were comfortable (I honestly think the kids had it best in the loft with queen bunks!). The wifi is a bit weak in the master bedroom (upstairs), but spending so little time there, it didn't matter much. Great location from all the quaint, less-crowded beaches, and Lei Lei's (and golf) 2 minutes out the back door. The pool is close but just ok - besides, you have amazing beaches so close!
We really enjoyed our stay and hope to come back soon!