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Gem Hotel Nusajaya

2.5 star property

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Photo gallery for Gem Hotel Nusajaya

Exterior detail
Interior detail
Iron/ironing board, free WiFi
Hallway
Reception

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
19, Jalan Sentral 24, Taman Nusa Sentral, Nusa Jaya, Johor Bahru, 79100
  • Place, Sireh Park
    ‪14 min walk‬
  • Place, KSL City Mall
    ‪21 min drive‬
  • Place, Johor Bahru City Square
    ‪23 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room

Iron/ironing board, free WiFi

Superior Room

  • 86 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Johor Bahru

Located 1.9 mi (3 km) from Eco Botanic at EcoWorld Gallery, Gem Hotel Nusajaya is within a 15-minute drive of other popular attractions like Paradigm Mall Johor Bahru. This 12-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.

What's nearby

  • Sireh Park - 14 min walk - 0.8 miles
  • Sutera Mall - 10 min drive - 6.3 miles
  • Paradigm Mall Johor Bahru - 11 min drive - 7.2 miles
  • KSL City Mall - 21 min drive - 12.8 miles
  • Johor Bahru City Square - 23 min drive - 13.7 miles

Getting around

  • Kempas Baru Station - 15 min drive
  • Senai International Airport (JHB) - 23 min drive

Restaurants

  • ‪Restoran Al-Safa Nusa Sentral - ‬17 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬6 min walk
  • ‪Nasi Kak Wok Abe Pendi - ‬4 min drive
  • ‪Cookies & Ginger - ‬7 min walk
  • ‪Nusa Cycle & Cafe - ‬6 min walk

About this property

Gem Hotel Nusajaya

Guests staying at Gem Hotel Nusajaya enjoy free WiFi in public areas, laundry facilities, and a reception hall. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.
Guests can expect to find free WiFi and LED TVs with satellite channels. Free toiletries are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 50.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gem Hotel Nusajaya Johor Bahru
Gem Nusajaya Johor Bahru
Gem Nusajaya
Gem Hotel Nusajaya Hotel
Gem Hotel Nusajaya Johor Bahru
Gem Hotel Nusajaya Hotel Johor Bahru

Frequently asked questions

What can I see within easy reach of Gem Hotel Nusajaya?

This hotel is located in Johor Bahru within a short 13-minute walk of Sireh Park. You'll also find Aeon Mall Bukit Indah and Eco Botanic at EcoWorld Gallery within a short drive.

Is there parking available at Gem Hotel Nusajaya?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Gem Hotel Nusajaya have a casino?

No, Gem Hotel Nusajaya doesn't have a casino.

Is there an indoor pool at Gem Hotel Nusajaya?

No, there is no indoor pool at this hotel.

Does Gem Hotel Nusajaya have a hot tub?

No, there isn't a spa tub at this hotel.

Does Gem Hotel Nusajaya have a restaurant with a breakfast menu?

No, Gem Hotel Nusajaya doesn't have a restaurant that serves breakfast.

Does Gem Hotel Nusajaya allow pets to stay free of charge?

No, pets aren't allowed at Gem Hotel Nusajaya.

Are there connecting rooms at Gem Hotel Nusajaya?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Gem Hotel Nusajaya?

The closest major airport to Gem Hotel Nusajaya is Senai International Airport (JHB), which is 18.8 mi away (23 minutes by car). Another top airport is Seletar Airport (XSP), which is located 26.4 mi away (52-minute drive).

Are there rooms with balconies at Gem Hotel Nusajaya?

No, at Gem Hotel Nusajaya, there aren't any guestrooms that list a balcony.

Gem Hotel Nusajaya Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Denis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE - not more than 1 night

TERRIBLE. The walls are so thin that you can ear people speaking ( very loudly, even at 5am) at the reception. If you turn on the air condition you can also ear the very loud noise of the water in the tubes. The bathroom was clean, the room was decent. In overall, considering the price, it is fine for one night no more.
Stayed 10 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The bath tab did not function n the staff never change the room for us and we couldn’t bath n end up to check from the room with so much of disappointments in the early morning 6 am. Already late check but they never done anything clearly very very very terrible stay
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Ok.ok.ok.ok.ok
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Fair rating hotel. Just for a good short stay. Nothing much.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
They didn't make up the room since I stay there for 2 days
Stayed 2 nights in Feb 2019

8/10 Good

Muhd, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in the hotel is great for single occupancy, location is pretty bad as taxi is hard to come by, you have to “Grab” to get to where you want to go. Food is also hard to find as many shops around that area is closed.
Stayed 2 nights in Nov 2018

8/10 Good

Nurul Ain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok.. hotel still new.. clean... surrounding also bit new.. Important is 10 min from puteri harbour...
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It is a small room. Since the hotel is still new, the toilet is clean. However, no instant drinks and kettle provided inside the room.

8/10 Good

Zulkifli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kepuasan penyedian adalah kepuasan pelanggan

Saya amat berpuas hati dari layanan Staff FO yh begitu mesra. Dan keadaan bilik yh begitu selesa. *****
Stayed 2 nights in Nov 2017