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Baguss Hotel and Serviced Apartment

3.0 star property
Hotel with a restaurant, near KSL City Mall

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Photo gallery for Baguss Hotel and Serviced Apartment

Suite | In-room safe, desk, iron/ironing board, rollaway beds
Suite | In-room safe, desk, iron/ironing board, rollaway beds
Property entrance
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
Plaza Mentari (Suncity), Jalan Kuning, Taman Pelangi, Johor Bahru, Johor, 80400
  • KSL City Mall
    ‪15 min walk‬
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪2 min drive‬
  • Johor Bahru City Square
    ‪2 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪27 min drive‬

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Room options

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, rollaway beds

Family Room

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room, 2 Single Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

  • 267 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, No Windows

Standard Twin Room, No Windows | Bathroom amenities | Shower, free toiletries, hair dryer, bidet

Standard Twin Room, No Windows

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, desk, iron/ironing board, rollaway beds

Suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Johor Bahru

Located in Central District, Baguss Hotel and Serviced Apartment is within a mile (2 km) of popular sights such as KSL City Mall and Johor Bahru Customs, Immigration, and Quarantine Complex. This 99-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.

What's nearby

  • Plaza Pelangi - 7 min walk - 0.4 miles
  • KSL City Mall - 15 min walk - 0.8 miles
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 2 min drive - 1.0 mile
  • Johor Bahru City Square - 2 min drive - 1.2 miles
  • Komtar JBCC - 2 min drive - 1.2 miles

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Seletar Airport (XSP) - 32 min drive

Restaurants

  • ‪Warakuya Japanese Restaurant - ‬3 min walk
  • ‪Rosmarino Italian Restaurant - ‬2 min walk
  • ‪Song City 星光大道 - ‬12 min walk
  • ‪Cheelicious Bakery & Cafe - ‬2 min walk
  • ‪Yara Yara Cafe - ‬10 min walk

About this property

Baguss Hotel and Serviced Apartment

Hotel with a restaurant, near KSL City Mall
Guests staying at Baguss Hotel and Serviced Apartment enjoy free WiFi in public areas, free newspapers, and a porter/bellhop. If you drive, self parking is MYR 1.00 per night, and there's also an area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage.
Guests can expect to find LED TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Refrigerators, safes, and phones are also available.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Self parking on site (MYR 1 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee
  • A restaurant

Restaurants on site

  • B

Family friendly

  • In-room full-sized refrigerator/freezer
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MYR 1.00 per night
  • Rollaway bed fee: MYR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Baguss Hotel Serviced Apartment Johor Bahru
Baguss Hotel Serviced Apartment
Baguss Serviced Apartment Johor Bahru
Baguss Serviced Apartment
Baguss Serviced Johor Bahru
Baguss Hotel and Serviced Apartment Hotel
Baguss Hotel and Serviced Apartment Johor Bahru
Baguss Hotel and Serviced Apartment Hotel Johor Bahru

Frequently asked questions

What is there to do close to Baguss Hotel and Serviced Apartment?

This hotel is situated in Central District within a short 20-minute walk of KSL City Mall and also 13 minutes on foot from Plaza Pelangi. You'll also find Johor Bahru City Square and Komtar JBCC within a short drive.

Will I be able to park at Baguss Hotel and Serviced Apartment?

Yes, parking is offered for MYR 1.00 per night.

Does Baguss Hotel and Serviced Apartment include a casino on the premises?

No, Baguss Hotel and Serviced Apartment doesn't have a casino.

Will I find an indoor pool at Baguss Hotel and Serviced Apartment?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Baguss Hotel and Serviced Apartment?

Couples will appreciate amenities like a restaurant, concierge services, and a 24-hour front desk at this hotel.

Does Baguss Hotel and Serviced Apartment have a hot tub?

No, this hotel doesn't have a spa tub.

Does Baguss Hotel and Serviced Apartment have a restaurant with a breakfast menu?

Yes, Baguss Hotel and Serviced Apartment serves buffet breakfast for a surcharge at B.

Will Baguss Hotel and Serviced Apartment allow pets to stay free of charge?

No, pets and service animals aren't allowed at Baguss Hotel and Serviced Apartment.

Does Baguss Hotel and Serviced Apartment have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Baguss Hotel and Serviced Apartment?

The closest major airport to Baguss Hotel and Serviced Apartment is Seletar Airport (XSP), which is 13.9 mi away (32 minutes by car). Another top airport is Senai International Airport (JHB), which is located 18.7 mi away (37-minute drive).

Are there rooms with balconies at Baguss Hotel and Serviced Apartment?

No, there aren't any guestrooms with balconies at Baguss Hotel and Serviced Apartment.

Baguss Hotel and Serviced Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 202 reviews
Rating 8 - Good. 88 out of 202 reviews
Rating 6 - Okay. 51 out of 202 reviews
Rating 4 - Poor. 19 out of 202 reviews
Rating 2 - Terrible. 11 out of 202 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

4.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Ok

Aircond not cold, dirty toilet, towel forgot to place and had to ask counter, and toothbrush not provided.
Stayed 1 night in Mar 2020

8/10 Good

IK

Liked: Amenities, property conditions & facilities
I like the carpets. I like that it's spacious. I like the price. I didn't like the ants crawling on my bed and tables. I didn't like that they took my 50 RM deposit for having a late check out without letting me know that would happen in English first.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2020

4/10 Poor

Shan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like anything of this hotel. It had poo service .
Stayed 3 nights in Jan 2020

6/10 Okay

Alex

Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty.. Room not clean.... Room suites very dirty.. Toilet dirty... Toilet tower dirty..
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2020

2/10 Terrible

H.

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room cleanliness is terrible. The floor don't think have been vacuum can see a lot of dirt. The toilet have a strong urine smell n look very yellow all around. The basin tap have a lot of black mold atain around. Pillows case look so yellowish. The whole experience for this hotel is terrible.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Good hotel.
Stayed 3 nights in Oct 2019

6/10 Okay

Mohd Rosmizan

My TV is not working, ants in my room and the phone network sometime got problem, the rest is quite OK
Stayed 2 nights in Sep 2019

4/10 Poor

Khim

Disliked: Staff & service, property conditions & facilities

Very very poor service

Last time got manager dasmond service very good, now no manager, check in 3 pm still not readily, no slepper, no tea, no tissues, no soft pillows, no hanger, said maintenance come soon but no come no TV till tomorrow 11am,indian house keeping very lazy, no speak Malay, English, no toothbrush no this no that, see above, room licking, must refund money, hope to see manager
Stayed 1 night in Sep 2019

4/10 Poor

Khim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service from 2pm till 7pm,still gives a bad b

No TV, no toothbrush, no water and many no
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didnt chge blanket whn h/keepng, n thy not deny )

This very bad hotels. Last 2017 was ok. Now very very bad. The blankeks and everything they using same , no changes. I booked for 2 nights. N im check out after 1st night. Room smelly. Not hygiene at all. Even when ask receptionist. They no deny it. I have all recorded. This very silly if hotels.com didnt take out this hotel out from list.
Stayed 2 nights in Sep 2019

6/10 Okay

Tan

Disliked: Cleanliness, property conditions & facilities

What’s so baguss?

Pros: Cheap, no frills hotel with free parking Cons: Spoilt air con(fixed at request), dirty flooring that has never been vacuumed, no toothbrush and toothpaste, strands of hair in mini fridge(disgusting)... You get what you pay!
Stayed 2 nights in Aug 2019

6/10 Okay

Abdul

Liked: Room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

Baguss Hotel@ Pelangi

Good side, affordable hotel that comes with simple free breakfast at the back of their hotel. And there's a restaurant right beside. And comfy bed to sleep in. The not so good stuff, the toilet/shower was filled with urine smell despite even watering the whole floor. The corridor was leaking water at the level I was staying. TV only has 1 channel and the Wi-Fi doesn't work too.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

4/10 Poor

Abdul

Disliked: Staff & service, property conditions & facilities

Our Stay at BAGUSS

TV Channels not fully available based on the hotel info. Not sure whether bed sheets or pillow cases were replaced. But, found ants under the pillow. And, wi-fi was only found to be ok during the second day of stay. Reserved 2x queens + 1x roll-over. But, got 1x king + 2x singles
Stayed 2 nights in Jun 2019

2/10 Terrible

Avijit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rubbish place & service; must be delisted

Three and half stars? This place does deserve to be 2 stars also. Sites must delist it. It’s an old small building in an area of JB where there’s nothing to do around barring few restaurants. The family room bathroom doesn’t have door lock.. is that supposed to be sexy? In a family room? Room is basic, corridor is narrow and dirty. But all above are yet not the biggest problem. It’s the service. Breakfast has just four items and by 930am one of them finishes and no refill. One of the day’s there was no bread for breakfast .. as they said bakery guy didn’t deliver today. The housekeeping staff are rude loud and utterly inefficient. It took us four phonecalls yet no one delivered the toothbrush kit. Finally I had to search and go into their inventory room and take from there. Toilet rolls not kept two phone calls and yet not delivered. At checkin time, we reached 1:30pm but the guy kept saying checkin only 3pm.. hardly hotel had 30% capacity full but he kept saying only 3pm. On a weekday in a family room of two queen beds, in a secluded hotel, you can expect zero occupancy. We were a family and that reception area has no comfortable seating place. The guy cudve said ok for family room I will try to give by (2pm) but he kept saying like a tale recorder only 3pm. So what happens, since he told the same to everybody, soon at 3pm all customers came and checkin process had a small queue. All to be handled by one inefficient guy.Wifi at this hotel was v ordinary.TV reception vpoor
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

ChengTan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room with air con unit broke down. Made a trip to the front desk to inform and we were to wait for repair man to repair in the same room. Until much time later , realised not able to repair, we made another trip down to change room, 2nd room was also with aircon unit broken down. Finally we were given a family room but air con was very weak, made a total 3 trips to the front desk to settle stay in. Poor manpower issue, communication issues and also facilities issue. Will not come back again
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super dirty room and noisy

The room is very dirty. During midnight, noisy sound make me unable to sleep well.
Stayed 1 night in May 2019