7 Heaven Boutique Hotel

3.0 star property
Hotel in Masai with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for 7 Heaven Boutique Hotel

Relax by the central water feature and enjoy the pool surrounded by comfortable seating areas.
Experience the elegant lobby with a reception desk, potted plants, and patterned wallpaper.
Relax in this stylish space with a large L-shaped sofa, patterned carpet, and a unique decorative centerpiece.
Enter through the grand archway into a beautifully designed space.
Enter through the elegant entrance, flanked by tall panels and featuring three large arched windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
51, Jalan Suria 7, Bandar Seri Alam, Masai, Johor Bahru, 81750
  • Regency Specialist Hospital
    ‪5 min walk‬
  • AEON Tebrau City
    ‪11 min drive‬
  • KSL City Mall
    ‪15 min drive‬
  • Singapore (SIN-Changi)
    ‪50 min drive‬

Room options

Family Imperial

  • Sleeps 4
  • 2 King Beds

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Heaven

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Masai

Located within a leisurely stroll of Regency Specialist Hospital, 7 Heaven Boutique Hotel is within a few miles (5 km) of University of Kuala Lumpur - Malaysian Institute of Industrial Technology. This 3-star hotel has 78 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Regency Specialist Hospital - 5 min walk - 0.3 miles
  • AEON Tebrau City - 11 min drive - 7.6 miles
  • KSL City Mall - 15 min drive - 10.2 miles
  • Johor Bahru City Square - 16 min drive - 11.8 miles
  • Sembawang Park - 27 min drive - 18.6 miles

Getting around

  • Kempas Baru Station - 20 min drive
  • Sembawang Station - 24 min drive
  • Singapore Changi Airport (SIN) - 44 min drive

Restaurants

  • ‪Restoran Habib - ‬4 min walk
  • ‪ZUS Coffee Bandar Seri Alam - ‬4 min walk
  • ‪Regency Cafetaria - ‬10 min walk
  • ‪The J - ‬6 min walk
  • ‪Restoran Osman - ‬2 min walk

About this property

7 Heaven Boutique Hotel

Hotel in Masai with a 24-hour front desk and a restaurant
Guests of 7 Heaven Boutique Hotel enjoy free WiFi in public areas, free newspapers, and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for MYR 360.00 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bidets. Washers/dryers, coffee makers, and desks are also standard.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Ayurvedic treatments
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MYR 360.00 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 360.00 (one-way), (from 17 to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, DuitNow, and Razorpay
  • Check-in: noon—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Touch 'n Go eWallet, DuitNow, and Razorpay.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

7 Heaven Boutique Hotel Masai
7 Heaven Boutique Masai
7 Heaven Boutique
7 Heaven Boutique Hotel Hotel
7 Heaven Boutique Hotel Masai
7 Heaven Boutique Hotel Hotel Masai

Frequently asked questions

What's there to do within easy reach of 7 Heaven Boutique Hotel?

This hotel is located in Masai, close to Sembawang Park, Tanjung Puteri Golf Resort, and Kite Museum. Johor Circuit is also within a driving distance of 3.5 mi.

Is parking available on site at 7 Heaven Boutique Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at 7 Heaven Boutique Hotel?

Spa services at the hotel include Thai massages and Ayurvedic treatments.

Does 7 Heaven Boutique Hotel feature a casino at the property?

No, 7 Heaven Boutique Hotel doesn't have a casino.

Is there an indoor pool at 7 Heaven Boutique Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at 7 Heaven Boutique Hotel?

Couples will appreciate amenities like a restaurant, Thai massages, and a 24-hour front desk at this hotel.

Are there hot tubs at 7 Heaven Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does 7 Heaven Boutique Hotel have a restaurant with a breakfast menu?

No, 7 Heaven Boutique Hotel doesn't have a restaurant that serves breakfast.

Does 7 Heaven Boutique Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at 7 Heaven Boutique Hotel.

Are there connecting rooms at 7 Heaven Boutique Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to 7 Heaven Boutique Hotel?

The closest major airport to 7 Heaven Boutique Hotel is Seletar Airport (XSP), which is 22.7 mi away (45 minutes by car). Another top airport is Senai International Airport (JHB), which is located 23.8 mi away (31-minute drive).

Are there rooms with balconies at 7 Heaven Boutique Hotel?

No, at 7 Heaven Boutique Hotel, there aren't any guestrooms that list a balcony.

7 Heaven Boutique Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 53 reviews
Rating 8 - Good. 23 out of 53 reviews
Rating 6 - Okay. 9 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Muhammad Akashah Bin Che

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Up to date faucet. Fancy AC cooling. Curtain drapes very majestic
Stayed 2 nights in Dec 2024

8/10 Good

Suriati

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good n clean
Stayed 1 night in Oct 2024

10/10 Excellent

Ahmad suhaimi

Liked: Cleanliness, staff & service, property conditions & facilities
cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Wilson

Traveled with family
Liked: Cleanliness, property conditions & facilities
The area is very convinence for all shopping or dining.
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmad Mahadi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite central
Stayed 2 nights in Aug 2024

10/10 Excellent

Siew Geok

Stayed 1 night in Aug 2024

8/10 Good

Thangeswaran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall clean except smoke smell
Stayed 1 night in Jun 2024

10/10 Excellent

kok wai

Nice clean
Stayed 2 nights in May 2024

10/10 Excellent

Golda Ming Xin

Liked: Staff & service

Friendly staff and nice place

Friendly staff. Enjoyed complimentary unlimited white coffee, tea and hot Milo. Spacious lobby and relaxing water decorations. Cute cat family and dogs outside. Convenient pool table next door as well as short walk to many eateries and affordable cinema. First room had bed bugs but hotel compensated for it. Hopefully they will get rid of them soon. We were given a nice new room. Beddings very comfortable but limited toiletries available. Overall satisfying.
Stayed 2 nights in Mar 2024

6/10 Okay

Bernard Ping Wah

Business traveler
There’s really nothing much about this area as it seems a bit outdated. However, cleanliness is top bit the staffs so-so
Stayed 2 nights in May 2023

10/10 Excellent

Yu Heng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2022

10/10 Excellent

Muhammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Muhammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in Pasir Gudang!

It was a comfort stay. The receptionist & staffs were friendly and polite. I had received a warm welcome from them as everytime I entered the lobby. Im very happy with the room condition and it might look a small hotel business but the staffs were extraordinary. The location was strategic and convenient to buy some groceries as close to 7Eleven. I will go with this hotel if been to pasir gudang again.
Stayed 2 nights in Jun 2021

6/10 Okay

Bahrinizam

Business traveler
Room very nice.. stay at room 207.. but had worst internet connection.. pay extra price for that room but worst internet connection..
Stayed 1 night in Mar 2021

6/10 Okay

Remmy

Stayed 2 nights in Jun 2020

8/10 Good

Chew

Business traveler
Liked: Staff & service
Stayed 2 nights in Jun 2020

6/10 Okay

Goh

Traveled with family
Disliked: Property conditions & facilities
Air kat sinki sumbat dan water heater tak berfungsi dengan baik(kurang panas).. Benda yg remeh mcm ni sepatutnya tidak harus berlaku di hotel bertaraf 3 bintang.. Pada In charge maintainece sila ambil tindakan dan perhatian. Jgn Tido.. pasal yg remeh mcm ni I sebagai pelanggan tidak akan book lagi dgn hotel ini..
Stayed 1 night in Dec 2019

8/10 Good

Chew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

NaDia, Selangor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration is so cool
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Hew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

The hotel is comfortable for non-smokers.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room ia clean. it is a non-smoking so it always smell nice.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
I called 30 times and no one bothered to pick up my calls!!!!!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby of the hotel was small but yet cosy. The staff were all very friendly and greeted us with a smile. Room was well-kept and it's generally a good hotel to stay in if you're heading to JB. However, it is quite inaccessible if u don't have a car.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Improvement on the cleanliness is required.
Stayed 3 nights in Jan 2019