Overall, I had a really good experience at the Radisson — not quite five stars, but close.
During my trip to southern Africa, I stayed here four different times. The rooms were always clean, comfortable, and felt safe. The food was excellent, though occasionally they ran out of a dish at dinner. The shuttle service is super convenient, just keep in mind that at peak times you may need to wait a bit.
What really stood out was the staff — everyone I interacted with, from the dining room to reception, housekeeping, bellmen, and shuttle drivers, was polite, friendly, and helpful.
When I’m back in South Africa, I’ll definitely be staying at the Radisson again. For the quality and service, the price is very reasonable.