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Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

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Photo gallery for Four Seasons Hotel The Westcliff, Johannesburg

Relax in a serene spa room with a stunning pool view, featuring a massage area and comfortable amenities.
Step into the grand lobby, featuring a sweeping staircase, elegant reception desk, and comfortable seating area.
Guests can dine or attend events in the beautifully maintained garden, featuring a central fountain and stone steps.
Enjoy a delicious breakfast with a panoramic view of the hilly landscape from the comfort of your room.
Enjoy panoramic views of the city from this rooftop terrace, featuring comfortable seating areas and a serene water feature amidst lush greenery.

Popular amenities

  • Pet friendly
  • Bar
  • Spa
  • Gym

Explore the area

Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193
  • Johannesburg Zoo
    ‪3 min walk‬
  • Rosebank Mall
    ‪4 min drive‬
  • Melrose Arch Shopping Centre
    ‪7 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪21 min drive‬

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Room options

View all photos for Garden View Premier Room

Garden View Premier Room | Garden

Garden View Premier Room

8.8 out of 10
Excellent
(5 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic View One Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden View Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 2 Single Beds

Garden View Deluxe Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden View Deluxe Room, 2 Single Beds

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic View Deluxe Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Dining room

Presidential Suite, 2 Bedrooms

  • 1668 sq ft
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Panoramic View Premier Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View Premier Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Garden

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Johannesburg

Located in Randburg within a short walk of Johannesburg Zoo, Four Seasons Hotel The Westcliff, Johannesburg is within a few miles (5 km) of other popular sights such as Rosebank Mall. This 80-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Johannesburg Zoo - 3 min walk - 0.2 miles
  • Rosebank Mall - 4 min drive - 2.3 miles
  • Melrose Arch Shopping Centre - 7 min drive - 4.6 miles
  • Nelson Mandela Square - 11 min drive - 7.1 miles
  • Sandton City Mall - 11 min drive - 5.5 miles

Getting around

  • Rosebank Station - 11 min drive
  • Johannesburg Park Station - 15 min drive
  • O.R. Tambo Intl. Airport (JNB) - 31 min drive

Restaurants

  • ‪Mike's Kitchen - ‬2 min drive
  • ‪The Perfect Cup - ‬17 min walk
  • ‪Nando's - ‬3 min drive
  • ‪Deutsche Schule Cafe - ‬5 min drive
  • ‪My Bread & Butter - ‬19 min walk

About this property

Four Seasons Hotel The Westcliff, Johannesburg

Luxury hotel with 2 restaurants and 2 outdoor pools
Guests of Four Seasons Hotel The Westcliff, Johannesburg have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for ZAR 1700 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, espresso makers, and free newspapers are also standard.
2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveler Hot List.

Languages

Afrikaans, Arabic, English, French, German, Hindi, Malay, Portuguese, Swahili, Xhosa, Zulu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:00 AM to 11:30 AM for a fee: ZAR 550 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Apres Spa
  • Flames Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's toys
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15,672 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Pet weight must not exceed 44 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately ZAR 550 per person
  • Airport shuttle fee: ZAR 1700 per vehicle (one-way, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is permitted at Four Seasons Hotel The Westcliff, Johannesburg.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Frequently asked questions

Is a free cancellation option available at Four Seasons Hotel The Westcliff, Johannesburg?

Four Seasons Hotel The Westcliff, Johannesburg provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see around Four Seasons Hotel The Westcliff, Johannesburg?

This hotel is situated in Randburg within a 10-minute walk of Johannesburg Zoo and Zoo Lake Park. You'll also find Melrose Arch Shopping Centre and Rosebank Mall within a short drive.

Will I be able to park at Four Seasons Hotel The Westcliff, Johannesburg?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Four Seasons Hotel The Westcliff, Johannesburg?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, aromatherapy, and detox wraps.

Does Four Seasons Hotel The Westcliff, Johannesburg feature a casino at the property?

No, Four Seasons Hotel The Westcliff, Johannesburg doesn't have a casino.

Is there an indoor pool at Four Seasons Hotel The Westcliff, Johannesburg?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Four Seasons Hotel The Westcliff, Johannesburg good for couples?

This boutique hotel offers many amenities for couples such as 2 outdoor pools and a poolside bar with some guestrooms featuring private plunge pools.

Does Four Seasons Hotel The Westcliff, Johannesburg have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Four Seasons Hotel The Westcliff, Johannesburg feature a restaurant that includes a breakfast menu?

Yes, Four Seasons Hotel The Westcliff, Johannesburg has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Four Seasons Hotel The Westcliff, Johannesburg allow pets to stay for free?

Yes, cats and dogs stay free at Four Seasons Hotel The Westcliff, Johannesburg and the property also provides food and water bowls.

Does Four Seasons Hotel The Westcliff, Johannesburg have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Four Seasons Hotel The Westcliff, Johannesburg?

The closest major airport to Four Seasons Hotel The Westcliff, Johannesburg is O.R. Tambo Intl. Airport (JNB), which is 20.1 mi away (31 minutes by car). Another top airport is Lanseria Intl. Airport (HLA), which is around 17.6 mi away.

Are there rooms with balconies at Four Seasons Hotel The Westcliff, Johannesburg?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy garden or city views.

Does Four Seasons Hotel The Westcliff, Johannesburg host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Four Seasons Hotel The Westcliff, Johannesburg.

Four Seasons Hotel The Westcliff, Johannesburg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 281 out of 353 reviews
Rating 8 - Good. 55 out of 353 reviews
Rating 6 - Okay. 9 out of 353 reviews
Rating 4 - Poor. 4 out of 353 reviews
Rating 2 - Terrible. 4 out of 353 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Johannesburg Four Seasons entire staff, management, front desk, bellmen, housekeeping, hostesses, chefs and wait staff were great. Everyone I came in contact with during my stay had such great energy!
Stayed 2 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been ten years since we last stayed at The Westcliff, it is such a beautiful hotel with great service. Our suite was roomy and well-kept. Valentine's Dinner was a disappointment as service was extremely slow but overall we enjoyed our stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gonaseelan

Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff. Great spa
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel with amazing staff. Upon arrival until I left, they were so accommodating and made my birthday vacation stay a wonderful and memorable one.
Stayed 6 nights in Dec 2024

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we arrived we knew this hotel was spectacular. The staff could not have been nicer. They went above and beyond for us, even providing spring water because mineral water was too harsh for us. Our room was beautiful. The cleanliness was top notch. The wait staff, especially Anesu, who also recommended great shopping, and Thembi. We will definitely return
Stayed 3 nights in Dec 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. They made my African experience very comfortable and very special.
Stayed 4 nights in Oct 2024

10/10 Excellent

Clark Q

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as usual!

We had a lovely stay at the Four Seasons Hotel Westcliff. It’s great coming back here and we appreciated the upgrade.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels in Johannesburg. Staff were extremely helpful and very courteous. Food was very good and breakfast was amazing. Views of the city from the hotel are amazing. Definitely recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely lives up to the Four Seasons reputation but with South African flair. Super friendly and helpful staff and you get a feeling of peace and quiet with its unusual layout. Fully recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo, Chesterfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Stayed 1 night in May 2024

8/10 Good

Xing

Stayed 3 nights in May 2024

10/10 Excellent

Leverne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, exceptional food and amazing service. The staff are amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Ashleigh

Stayed 1 night in Mar 2024

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