Shangri-La Jeddah

5.0 star property
Luxury hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Shangri-La Jeddah

1 bedroom, minibar, in-room safe, individually decorated
Exterior
1 bedroom, minibar, in-room safe, individually decorated
Apartment, 1 Bedroom | Living area | Smart TV
Sundeck

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
Burj Assila, Corniche Road, Jeddah, Jeddah, 23611
  • Place, Jeddah Corniche
    ‪7 min walk‬
  • Place, Red Sea Mall
    ‪7 min walk‬
  • Place, Floating Mosque
    ‪10 min drive‬
  • Airport, Jeddah (JED-King Abdulaziz Intl.)
    ‪12 min drive‬

Room options

Superior Room, 2 Twin Beds, City View

  • 569 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon Suite Sea View King

  • 1270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, City View

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Side Sea View 1 King Bed

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Suite City View King

  • 1270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Side Sea View ,2 Twin Beds

  • 560 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon Two Bedroom Suite King

  • 1815 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Horizon Suite Sea and City View King

  • 1270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Apartment One Bedroom

  • 1722 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom

  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Jeddah

Shangri-La Jeddah places you in Ash Shati, within a leisurely stroll of popular sights such as Red Sea and Jeddah Corniche. This 220-room, 5-star hotel has a full-service spa along with an outdoor pool and a 24-hour gym.

What's nearby

  • Jeddah Corniche - 7 min walk - 0.4 miles
  • Red Sea Mall - 7 min walk - 0.4 miles
  • Hera Street - 3 min drive - 1.4 miles
  • Mall of Arabia - 6 min drive - 4.3 miles
  • Floating Mosque - 10 min drive - 3.2 miles

Getting around

  • King Abdulaziz International Airport Station - 25 min drive
  • King Abdulaziz Intl. Airport (JED) - 23 min drive

Restaurants

  • ‪NIYYALI — نيّالي - ‬2 min walk
  • ‪COPA - ‬1 min walk
  • ‪Haif and Kaif Café (هيف وكيف كافيه) - ‬10 min walk
  • ‪Twice - ‬6 min walk
  • ‪Candela lounge - ‬11 min walk

About this property

Shangri-La Jeddah

Luxury hotel with a full-service spa and free valet parking
Guests of Shangri-La Jeddah enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet parking is included with your stay. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and access to locker space. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
46-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include balconies, sitting areas, and minibars. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: SAR 145 for adults and SAR 72.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • COPA

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 431 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 145 for adults and SAR 72.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 10001796

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shangri-La Jeddah Hotel
Shangri-La Jeddah Jeddah
Shangri-La Jeddah Hotel Jeddah

Frequently asked questions

Are free cancellation options available at Shangri-La Jeddah?

Shangri-La Jeddah offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see near Shangri-La Jeddah?

This hotel is situated in Ash Shati within a short 9-minute walk of Red Sea and also 11 minutes on foot from Jeddah Corniche. You'll also find Red Sea Mall and King Abdul Aziz Road less than a mile away.

Will I be able to park at Shangri-La Jeddah?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Shangri-La Jeddah?

There is a full-service spa available for guests to enjoy and services include massages.

Does Shangri-La Jeddah feature a casino on the premises?

No, Shangri-La Jeddah doesn't have a casino.

Will I find an indoor pool at Shangri-La Jeddah?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Shangri-La Jeddah?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a full-service spa.

Does Shangri-La Jeddah have a hot tub?

Yes, this hotel has a spa tub.

Does Shangri-La Jeddah have a restaurant that serves breakfast?

Yes, Shangri-La Jeddah serves buffet breakfast for a surcharge each morning at COPA.

Will Shangri-La Jeddah allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Jeddah.

Does Shangri-La Jeddah have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Shangri-La Jeddah?

The closest major airport to Shangri-La Jeddah is King Abdulaziz Intl. Airport (JED), which is 12 mi away (23 minutes by car).

Can I book a room with a balcony at Shangri-La Jeddah?

Yes, every guestroom at Shangri-La Jeddah comes with a balcony with some featuring sea or city views.

Does Shangri-La Jeddah offer wedding services?

Take advantage of the wedding venue at Shangri-La Jeddah if you plan to say "I do" during your trip.

Reviews

Shangri-La Jeddah Reviews

8.0

Very Good

8.4/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 16 out of 24 reviews
Rating 8 - Good. 1 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 6 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

10/10 Excellent

sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in May 2025

6/10 Okay

tarek

Business traveler
Practical room design
Stayed 1 night in May 2025

10/10 Excellent

Yaarub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🔥
Stayed 1 night in May 2025

10/10 Excellent

Yaarub

Liked: Cleanliness, staff & service, property conditions & facilities
💞
Stayed 1 night in May 2025

4/10 Poor

Mohammed

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I stayed 7 nights, and overall average experience. Check-in process was fast and quick with professional front desk receptionists. Housekeeping service was below expectations and it requires a lot of improvement. The uncomfortable bed was not queen as advertised. They were two twin mattresses pushed together. They left big depression in the center. I would rate this hotel experience in compare to the comfort, cleanliness and price, as average. Thank you!
Stayed 7 nights in Mar 2025

10/10 Excellent

Shamshir

Liked: Staff & service, property conditions & facilities
Amazing hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Salman

Stayed 1 night in Jan 2025

10/10 Excellent

Hatem

Stayed 1 night in Sep 2024

8/10 Good

Anas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t happy with arrival experience the rest is great
Stayed 1 night in Jul 2024

10/10 Excellent

Hashem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Yakhoub

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Talal

Stayed 2 nights in May 2024

10/10 Excellent

Amr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sultan

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Saudi so far

The best hotel in Saudi so far. The only downside they don’t have free valet parking.
Stayed 1 night in Oct 2023

10/10 Excellent

Adil

Stayed 1 night in Sep 2023

4/10 Poor

Faisal

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad service

Not a 5 star service ...overpriced for what you get
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Best building , WORST service

A hotel is more than a nice building and comfortable rooms , its about feeling welcomed and taken care of . In this luxury establishment the staff are not trained in hospitality at all . Their pool is not attended by staff. The staff charges for things we didn't use such as laundry and breakfast for young kids (even though they told us the kids are free of charge) . Even though , I tired to air my frustration to the manager , nothing is resolved . Above the awful stay , when we checked out , the. staff didn't even ask the standard " how was your stay?" What shame
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Worst hospitality experience , never again

The amenities in this hotel are top notch . However , the service there is not deserving to a 2 star hotel . Our stay in the hotel was disastrous in so many levels . It started when we checked in after 3PM to find out that my booking request of having all the rooms in one floor is not met (even though it was confirmed by the guest services). So to accommodate our request , we were forced to upgrade to room that is 50% more expensive then my original booking . Over that , we had to wait 3 hours for the rooms to be ready even though we came after the check-in time . When I aired my frustration to the manager , he wanted to make it up for us by making the breakfast on the hotel free of charge. When we went for the breakfast the next day , we were charged for breakfast fully !! The horror show continued in many occasions including : - While at the pool , I was there for two hours , no staff was present to serve us any water , food or towels . we had to leave the pool just because we were dehidrated - The other time we were in the pool with the kids , we were locked out in the pool for twenty minutes trying to get inside the building . The staff forgot to keep the door open . - The TV in all rooms were scrambled in middle of an important match my kids were looking forward to - The laundry service delivered clothes that was not for us even though we didn't have any of our clothes washed and insisted that this is our laundry . Worst hospitality experience , never again
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

UTERLY Disappointing

While i was much looking forward to stay at the hotel with my family . We had our experience ruined before setting foot in our rooms . While my original booking asked to be in the same floor for 3 rooms in which two are connected (for the kids) . As soon as we arrived and asked about the arrangement we asked for and was confirmed with the guest services the day of our booking , we were surprised that that won’t be possible . Instead of trying to accommodate our needs with the same rates we booked with , they Forcibly upgraded us to a higher tier room and charged us the difference of the upgrade which amounted to more then 10,000 SAR !!! The real slap in the face was when I tried to air my frustration to the manager about this ludicrous forced upgrade due to guest services incompetence. The manager who promised to find a way to resolve this , his answer was a 12 piece box of chocolate and a letter . The manager then told us that the breakfast will be on the house . When me and the family went to breakfast the next day , we were surprised that we had to pay full . over that , when I was in the pool , I stayed there for two hours and NO STAFF was there to ask if I needed water or anything to drink. I. had to leave the pool because I was dehydrated and no one was serving us
Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Ghazi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

exceptional stay

Was nice and comfortable stay of 2 nights with great view of the formula 1 at jeddah and sea , Great breakfast with multiple options and helpful waiters,
Stayed 2 nights in Mar 2022

10/10 Excellent

MAJED

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

الفخامة التي تبحث عنها تجدها بشنغريلا

اقامة مميزة جدا وتجربة فريدة من نوعها
Stayed 1 night in Mar 2022