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La Terraza Hotel

3.0 star property

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Photo gallery for La Terraza Hotel

Front of property
Food and drink
Hallway
A modern outdoor pool area with a glass-enclosed lounge, a pool with a slide, and a view of the surrounding greenery and mountains.
Sundeck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Carr. Federal 120 San Juan del Rio, Xilitla Km. 183, Jalpan de Serra, QUE, 76340
  • Place, Sierra Gorda Biosphere Reserve
    ‪1 min walk‬
  • Place, Franciscan Missions in the Sierra Gorda of Querétaro
    ‪1 min walk‬
  • Place, Santiago de Jalpan Mission
    ‪13 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board (on request), WiFi (free)

Superior Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board (on request), WiFi (free)

Superior Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Jalpan de Serra

La Terraza Hotel places you next to Sierra Gorda Biosphere Reserve and Franciscan Missions in the Sierra Gorda of Querétaro. This 30-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Sierra Gorda Biosphere Reserve - 1 min walk - 0.0 miles
  • Franciscan Missions in the Sierra Gorda of Querétaro - 1 min walk - 0.0 miles
  • Santiago de Jalpan Mission - 13 min drive - 3.3 miles
  • Arqueological Zone of Tacama - 15 min drive - 3.8 miles
  • Santa Maria del Agua de Landa Mission - 48 min drive - 13.4 miles

Restaurants

  • ‪La Casita De Alex - ‬8 min drive
  • ‪chachis - ‬9 min drive
  • ‪Sierra Bonita - ‬6 min drive
  • ‪Antojitos Gus Gus - ‬17 min walk
  • ‪La Serranita - ‬7 min drive

About this property

La Terraza Hotel

Guests of La Terraza Hotel enjoy features like a children's pool, free WiFi in public areas, and express check-in. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include express check-out, a terrace, and a garden.
Guests can expect to find free WiFi and cable TV. Beds sport pillow menus and bathrooms offer free toiletries. Desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Desk, WiFi (free)
HOTEL MARIA DEL CARMEN
Jalpan de Serra
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 27 reviews
$74 nightly
The price is $89
Jul 20 - Jul 21
Total with taxes and fees
HOTEL MARIA DEL CARMEN

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 to 170 for adults and MXN 90 to 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • TERRAZA

Things to do

  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 170 for adults, and MXN 90 to 170 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel
La Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel Jalpan de Serra

Frequently asked questions

Are free cancellation options available at La Terraza Hotel?

La Terraza Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at La Terraza Hotel?

As of Jul 19, 2026, prices found for a 1-night stay for 2 adults at La Terraza Hotel on Jul 20, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to La Terraza Hotel?

This hotel in Jalpan de Serra is within a 10-minute walk of Sierra Gorda Biosphere Reserve and Franciscan Missions in the Sierra Gorda of Querétaro. You'll also find Santiago de Jalpan Mission and Arqueological Zone of Tacama within a short drive.

Will I be able to park at La Terraza Hotel?

Yes, self parking is offered for free at the hotel.

Does La Terraza Hotel feature a casino on the premises?

No, La Terraza Hotel doesn't have a casino.

Is there an indoor pool at La Terraza Hotel?

No, there is no indoor pool at this hotel.

Is La Terraza Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a restaurant and a bar/lounge.

Are there hot tubs at La Terraza Hotel?

No, there isn't a spa tub at this hotel.

Does La Terraza Hotel have a restaurant with a breakfast menu?

Yes, La Terraza Hotel serves a cooked-to-order breakfast for a surcharge each morning at TERRAZA.

Does La Terraza Hotel allow pets to stay free of charge?

No, pets aren't allowed at La Terraza Hotel.

Are there connecting rooms at La Terraza Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at La Terraza Hotel?

No, you won't find guestrooms with balconies at La Terraza Hotel.

La Terraza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 171 reviews
Rating 8 - Good. 58 out of 171 reviews
Rating 6 - Okay. 14 out of 171 reviews
Rating 4 - Poor. 5 out of 171 reviews
Rating 2 - Terrible. 5 out of 171 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean good service!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Rozita

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Mar 2024
Verified

8/10 Good

Delia

Liked: Cleanliness, property conditions & facilities
Liked the view around La Terraza Hotel. That it had a restaurant to enjoy eating. Best of all was the beautiful view was breath taking..
Stayed 4 nights in Nov 2024
Verified

8/10 Good

meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Owner and employees were great. Decent breakfast menu md food. Clean place. Outside of town, so not convienant if you want to explore Jalpan. Right off highway so it was loud.
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy accesible y el personal excelente. Muy recomendable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pie de carretera tiene restaurante por si llegas cansado y no quieres salir precios accesibles para la comida y bebidas la atencion muy amable de todo el personal
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno en general, creo es nuevo
Stayed 1 night in Sep 2025
Verified

8/10 Good

JESUS ADRIAN MORENO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien buena instalaciones solo que algo retirado es lo único malo
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay agua caliente las habitaciones dejan mucho que desear
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alan Eduardo Almendarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es accesible, tiene una excelente relación costo-beneficio y la comida del restaurante es deliciosa
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Diana

Liked: Cleanliness
Les falta algunas cosas, el hotel no está mal, pero ni un agua te dejan, no son precisamente amables y hasta facturar es más complicado
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y rápido
Stayed 1 night in May 2025
Verified

6/10 Okay

Gerardo

Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel está bien, creo que tiene área de oportunidad en la limpieza, la alberca está fría y el agua sucia, las sillas de la alberca están en mal estado
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y moderno
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

TOMÁS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue cómoda
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel!

Me decidí por este hotel después de leer las reseñas en su mayoría positivas y muy bien calificadas. Ratifico dichas reseñas y agrego la mía, esperando sirva a otros usuarios. Les comento: hacia mucho tiempo no escribía reseñas de lugares visitados. Hoy hice la excepción porque es justo hacerlo y reconocer el buen trabajo de quienes ahí laboran. Desde que nos bajamos de nuestro vehículo nos gustó la vista exterior, a medida que avanzamos nos dimos cuenta que también el interior era muy agradable y limpio. La recepcionista fue muy amable, al igual que otra persona que ahí estaba. Habitación muy cómoda y limpia al igual que el baño. Tiene estacionamiento interior pero no lo usamos, afuera estaba bien iluminado también y como andábamos algo cansados, nos quedaba más cerca para bajar las maletas. Nos gustó que cuenta también con restaurante igual de higiénico que el resto del hotel. La atención totalmente personalizada de inicio a fin. Precios justos. Sigan así !
Stayed 1 night in Jan 2025
Verified

8/10 Good

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escucha ruido por las noches ya que el hotel está a pie de carretera
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Juan Carlos

Disliked: Staff & service, property conditions & facilities, room comfort

Sorprendido

Me reservo el mal rato
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Internet falla mucho
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jose Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, trato y atención, lo único que cambiaria sería la puerta del baño que es de vidrio y la verdad es un poco incómodo para el acompañante aunque sea tu pareja
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y muy limpio y el restaurante de aún lado del hotel delicioso
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Jorge Armando Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Para su categoría bien
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Francisco

Liked: Staff & service
Xxxxxx
Stayed 1 night in Jul 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la recepción no había quien recibiera , para bajar a la alberca no hay opción para ir internamente y te expones a la calle
Stayed 1 night in Jul 2024
Verified

8/10 Good

RICARDO

Liked: Cleanliness, amenities, property conditions & facilities
Se los recomiendo saludos
Stayed 1 night in May 2024