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Novotel Jakarta Mangga Dua Square Hotel

4.0 star property
Family-friendly hotel with a full-service spa connected to a shopping center in Jakarta

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Photo gallery for Novotel Jakarta Mangga Dua Square Hotel

Outdoor pool
Property video
Bar (on property)
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Gunung Sahari Raya 1, Jakarta, Jakarta, 14420
  • Place, Mangga Dua Square
    ‪1 min walk‬
  • Place, Mangga Dua Square
    ‪9 min walk‬
  • Place, Dunia Fantasi
    ‪2 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive)

Deluxe Room, 1 King Bed (Executive) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Executive)

8.6 out of 10
Excellent
(9 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premier Floor)

Deluxe Room, 1 King Bed (Premier Floor) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Premier Floor)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Premier Floor)

Deluxe Room, 2 Twin Beds (Premier Floor) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Premier Floor)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premier Floor)

Deluxe Room, 1 King Bed (Premier Floor) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Premier Floor)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Premier Floor)

Deluxe Suite, 1 King Bed (Premier Floor) | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed (Premier Floor)

  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Jakarta

Located in Old Jakarta, Novotel Jakarta Mangga Dua Square Hotel is within a mile (2 km) of popular sights such as Mangga Dua Square and Allianz Ecopark Ancol. This 4-star hotel has 362 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Jakarta and also close to Dunia Fantasi and Jakarta International Expo.

What's nearby

  • Mangga Dua Square - 1 min walk - 0.0 miles
  • Mangga Dua Square - 9 min walk - 0.5 miles
  • Allianz Ecopark Ancol - 18 min walk - 1.0 mile
  • Dunia Fantasi - 2 min drive - 1.1 miles
  • SeaWorld Ancol - 3 min drive - 1.6 miles

Getting around

  • Pulomas LRT Station - 11 min drive
  • Jakarta Kampung Bandan Station - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 37 min drive

Restaurants

  • ‪RM Nan Salero - Mangga Dua Square - ‬2 min walk
  • ‪FOOD CITY Mangga Dua Square - ‬2 min walk
  • ‪D'Cost Seafood - ‬3 min walk
  • ‪Quaffe coffee shop - ‬1 min walk
  • ‪Bakmi Gajah Mada - ‬8 min walk

About this property

Novotel Jakarta Mangga Dua Square Hotel

Family-friendly hotel with a full-service spa connected to a shopping center in Jakarta
Guests of Novotel Jakarta Mangga Dua Square Hotel enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 300000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Minibars, coffee makers, and safes are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • Computer station
  • Conference center (12,400 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 450000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 450000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Mangga
Hotel Mangga Dua
Mangga Dua
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel
Novotel Mangga Dua
Novotel Mangga Dua Hotel
Novotel Mangga Dua Square Hotel
Novotel Jakarta Mangga Dua Square
Novotel Mangga Dua Square
Novotel Hotel Jakarta
Novotel Mangga Dua
Jakarta Novotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel Hotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Jakarta Mangga Dua Square Hotel Hotel Jakarta

Frequently asked questions

Are free cancellation options available at Novotel Jakarta Mangga Dua Square Hotel?

Novotel Jakarta Mangga Dua Square Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Novotel Jakarta Mangga Dua Square Hotel?

As of Feb 21, 2026, prices found for a 1-night stay for 2 adults at Novotel Jakarta Mangga Dua Square Hotel on Feb 24, 2026 start from $38.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Novotel Jakarta Mangga Dua Square Hotel?

This hotel is situated in Old Jakarta, just steps from Mangga Dua Square. You'll also find Pasar Baru and Mangga Dua Square within a short drive.

Is parking available on site at Novotel Jakarta Mangga Dua Square Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Novotel Jakarta Mangga Dua Square Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Novotel Jakarta Mangga Dua Square Hotel have a casino?

No, Novotel Jakarta Mangga Dua Square Hotel doesn't have a casino.

Will I find an indoor pool at Novotel Jakarta Mangga Dua Square Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

What do couples enjoy most about Novotel Jakarta Mangga Dua Square Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel Jakarta Mangga Dua Square Hotel?

No, there isn't a spa tub at this hotel.

Does Novotel Jakarta Mangga Dua Square Hotel have a restaurant that serves breakfast?

Yes, Novotel Jakarta Mangga Dua Square Hotel serves buffet breakfast for a surcharge each morning at Food Exchange.

Will Novotel Jakarta Mangga Dua Square Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Novotel Jakarta Mangga Dua Square Hotel.

Does Novotel Jakarta Mangga Dua Square Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Jakarta Mangga Dua Square Hotel?

The closest major airport to Novotel Jakarta Mangga Dua Square Hotel is Halim Perdanakusuma Intl. Airport (HLP), which is 15 mi away (38 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 16.6 mi away (37-minute drive).

Are there rooms with balconies at Novotel Jakarta Mangga Dua Square Hotel?

No, there aren't any guestrooms with balconies at Novotel Jakarta Mangga Dua Square Hotel.

Does Novotel Jakarta Mangga Dua Square Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Novotel Jakarta Mangga Dua Square Hotel.

Novotel Jakarta Mangga Dua Square Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 157 out of 522 reviews
Rating 8 - Good. 224 out of 522 reviews
Rating 6 - Okay. 94 out of 522 reviews
Rating 4 - Poor. 27 out of 522 reviews
Rating 2 - Terrible. 20 out of 522 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Vaan

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The shower head and toilet bidet was leaking. Room was not cleaned 100%. Dirty mug was not cleaned for 4 days despite room being serviced everyday. Room was not cleaned properly, a lot of dirt/rubbish on floor remained there from the first day we checked into room. Staff are friendly but service is very poor. Room service food was bad quality. The room always smelt of cigarette smoke despite it being a non-smoking room. Overall, I wouldn’t recommend this hotel.
Stayed 7 nights in Nov 2025

10/10 Excellent

woojin

Liked: Cleanliness, staff & service, amenities
Exceptional service with smiles on their faces. The property was clean and well maintained
Stayed 3 nights in Oct 2025

8/10 Good

sulaiman

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby | staff
Stayed 6 nights in Oct 2025

10/10 Excellent

Alex

Stayed 4 nights in Sep 2025

10/10 Excellent

Nishadhi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

LAURA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is my favorite hotel in Jakarta!! Good breakfast. Good energy. Really comfortable and happy stay.
Stayed 1 night in Aug 2025

10/10 Excellent

LAURA

Stayed 1 night in Aug 2025

6/10 Okay

S

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service let’s down what could be really good hotel

It’s a really good hotel in a good location for shopping. There are lots of little bits that stop me giving a top score, check in took 25 minutes even though done on line, breakfast only one barely working coffee machine for a lot of people and long wait for items to be replenished at the buffet. Room keys all stopped working before check out.
Stayed 1 night in Aug 2025

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for those going to JIE
Stayed 5 nights in Jul 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAKARTA JUNE 2025

Nice hotel in a great location for Jakarta International Expo. Very nice, large rooms. Staff were all very friendly and helpful!
Stayed 5 nights in Jun 2025

10/10 Excellent

Anton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Breakfast was great. Nice big swimming pool.
Stayed 2 nights in May 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Keneeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Ginna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here while attending a concert! The location is excellent, especially being close to JIS. We got a room overlooking the pool, which was a nice bonus. Even though we arrived at 12, our room was already ready with no queue, which was a great start to our stay. We also requested a welcome drink, and they kindly provided us with two drink vouchers that we could redeem at the restaurant near the pool. The gym was spacious and well-equipped, making it convenient for a quick workout. The room was trendy, clean, and had a very comfortable bed. I also loved the refreshing scent of their amenities! Overall, it was a great experience and worth the price. I would love to stay here again!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort

Below average.

Front desk staff is friendly, but the check-in process terrible slow, was about 20 minutes. The room was too far, and not clean. There were a lot of dust on the table.
Stayed 5 nights in Aug 2024

8/10 Good

Oleksandr

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently returned from an extended business trip to Malaysia and Jakarta. The hotel I stayed at in Jakarta is ideal for anyone attending the Jakarta International Expo, as it's just a 12-minute taxi ride away, with fares costing around $4 per trip. While the area around the hotel is a bit rundown, with heavy traffic and cleanliness issues, the hotel itself is well-maintained and offers excellent amenities. The convenience of having on-site restaurants and a large swimming pool made the stay very comfortable. One standout moment was on my last day when I needed to get to the airport. I didn’t have any cash and was unable to use the local taxi app, but the receptionist, Syif A., along with her manager Reza, went above and beyond to help me. They managed to find a taxi that accepted card payments, which is uncommon, and ensured my journey to the airport was smooth and stress-free. I greatly appreciated their assistance.
Stayed 7 nights in Sep 2024

10/10 Excellent

Craig

It is always a pleasure to stay at Novotel Mangga Dua Hotel. The service is impeccable.
Stayed 1 night in Sep 2024

8/10 Good

ARS -Meir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Keng Heng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WILL BE MUCH BETTER IF THE AIR CONDITIONER IN THE ROOM CAN BE COOLER.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Toby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Good value for money. Great facility. Huge and clean swimming pool. Very friendly and helpful staff.
Stayed 4 nights in Jul 2024

8/10 Good

KUTAY

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area , not available to walk from outside.Transport is eays.
Stayed 8 nights in May 2024

6/10 Okay

GANESAN

Disliked: Property conditions & facilities
When i book king size bed . They gave the room king size but toilet door unable to close or difficult. I call the operator then technician imminently when i saw he is also struggling. But he is told me he will repair . But problem in the sliding roller as a engineer i know how long its takes and noice and so on… I already mentioned late check in i reached almost 8 pm dam tired. I wend down to counter again to change the room with valid reasons but staff unhappy even she downgraded to smaller room and Quine size bed . Open wardrobe and they gave 2 set if access card room very hot so i kept one inside and went out and try to access the card unable to open the door . Then went down to counter service and told the situation also not happy and she did testing and gave back to me after dinner i went to my room and try to access the door unable again i went down to counter again to reset again. This round i stayed really nightmare. This is not first time i am stayed in this hotel or book through expida app. So definitely need to inform hotel higher management. To improve their standard. Thank you very much for asking our feed back
Stayed 1 night in May 2024

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