Hotel Santika BSD City Serpong

3.0 star property
Art Deco hotel with a restaurant connected to a shopping center in South Tangerang

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Photo gallery for Hotel Santika BSD City Serpong

Exterior
Exterior
Restaurant
Front of property
Suite, 1 King Bed | Premium bedding, Select Comfort beds, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Teraskota Entertainment Center, Jl.Pahlawan Seribu, CBD Lot VII-B, South Tangerang, West Java, 15321
  • Eka Hospital
    ‪5 min walk‬
  • ITC BSD
    ‪14 min walk‬
  • Aeon Mall BSD City
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬

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Room options

Suite, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

South Tangerang

Located in Bumi Serpong Damai, Hotel Santika BSD City Serpong is next to TerasKota and Ocean Park. This 150-room, 3-star hotel welcomes guests with conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi. Located centrally in South Tangerang, it's connected to a shopping center and also close to Eka Hospital and ITC BSD.

What's nearby

  • Eka Hospital - 5 min walk - 0.3 miles
  • ITC BSD - 14 min walk - 0.8 miles
  • Aeon Mall BSD City - 4 min drive - 2.5 miles
  • Indonesia Convention Exhibition (ICE) - BSD City - 5 min drive - 3.3 miles
  • QBig BSD City - 6 min drive - 3.1 miles

Getting around

  • Pondok Sudimara Station - 8 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 35 min drive

Restaurants

  • ‪Solaria - ‬4 min walk
  • ‪Gandy Steak House - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Bakso lapangan tembak Teraskota BSD - ‬2 min walk
  • ‪HokBen - ‬7 min walk

About this property

Hotel Santika BSD City Serpong

Art Deco hotel with a restaurant connected to a shopping center in South Tangerang
Guests of Hotel Santika BSD City Serpong enjoy access to free WiFi in public areas, meeting rooms, and conference space. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities, an ATM, and a banquet hall.
21-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and bathrooms offer rainfall showers, free toiletries, and bidets. Dining areas, sitting areas, and coffee makers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Indonesian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 200000 per night
  • Cash Breakage deposit: IDR 200000 per night for guests under 12 years old

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

BSD Hotel
BSD Serpong City
Hotel BSD
Hotel Santika BSD
Hotel Santika BSD City
Hotel Santika BSD City Serpong
Santika BSD
Santika BSD City
Santika BSD City Serpong
Santika BSD Hotel

Frequently asked questions

Is a free cancellation option available at Hotel Santika BSD City Serpong?

Hotel Santika BSD City Serpong provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see near Hotel Santika BSD City Serpong?

This hotel is situated in Bumi Serpong Damai within a 10-minute walk of TerasKota and Ocean Park. You'll also find Aeon Mall BSD City and QBig BSD City within a short drive.

Is there parking available at Hotel Santika BSD City Serpong?

No, there isn't parking at this hotel.

Does Hotel Santika BSD City Serpong feature a casino?

No, Hotel Santika BSD City Serpong doesn't have a casino.

Is there an indoor pool at Hotel Santika BSD City Serpong?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Santika BSD City Serpong?

Amenities that appeal to couples at this hotel include a comfy mattress, a rainfall showerhead, and slippers.

Are there hot tubs at Hotel Santika BSD City Serpong?

No, this hotel doesn't have a spa tub.

Does Hotel Santika BSD City Serpong feature a restaurant that includes a breakfast menu?

No, Hotel Santika BSD City Serpong doesn't have a restaurant that serves breakfast.

Does Hotel Santika BSD City Serpong allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Santika BSD City Serpong.

Are there connecting rooms at Hotel Santika BSD City Serpong?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Santika BSD City Serpong?

The closest major airport to Hotel Santika BSD City Serpong is Soekarno-Hatta Intl. Airport (CGK), which is 22.6 mi away (35 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is located 25.9 mi away (61-minute drive).

Are there rooms with balconies at Hotel Santika BSD City Serpong?

No, you won't find guestrooms with balconies at Hotel Santika BSD City Serpong.

Hotel Santika BSD City Serpong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 91 reviews
Rating 8 - Good. 42 out of 91 reviews
Rating 6 - Okay. 22 out of 91 reviews
Rating 4 - Poor. 6 out of 91 reviews
Rating 2 - Terrible. 3 out of 91 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

William

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Henry

Business traveler
Liked: Staff & service, room comfort

Big Thumb to Eki

Overall is good. I need to give special award to one of check in counter staff name Eki. he made my stay very comfortable. Very helpful staff.
Stayed 1 night in Feb 2023

4/10 Poor

windy

Disliked: Cleanliness, property conditions & facilities
Hotel tidak dimaintain kebersihannya. Fasilitas tidak dirawat, kamar mandi bau selokan. Pada saat check out, resepsionis meminta 5 star review dan akan difoto. Saya menolak untuk berbohong. Tapi bukan salah staff karena itu permintaan boss atau management nya

8/10 Good

Justin

Stayed 4 nights in Dec 2022

10/10 Excellent

STEEVE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff was very welcoming and the buffet breakfast was incredible.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santika is always great. The staff goes above and beyond to make sure you are welcomed and comfortable.
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness
Closed to mall and a bit noise at night. Sheet not change as requested
Stayed 13 nights in Dec 2019

8/10 Good

Adzuhri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Near BSD City and Teras Kota Shopping Centre

Good hotel near BSD City and teras kota shopping centre. Nice place to stay or transit for a while
Stayed 2 nights in Nov 2019

8/10 Good

Samad

Stayed 1 night in Nov 2019

8/10 Good

Amir

Liked: Staff & service
Disliked: Property conditions & facilities

Ok hotel next to a mall

The towels, sheets, restroom need to be cleaned properly.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Haryati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu of the same dry boney chicken in different sauces over 7 days needs attention.
Stayed 7 nights in Jan 2019

10/10 Excellent

Jemmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort

Overall - Great Value

Hotel staff were attentive and lobby staff were always hospitable. The hot buffet breakfast included a large assortment of food and beverage options with dedicated staff to prepare made-to-order eggs, omelets, and pancakes. For afternoon and evening eating options the hotel connects directly to the TerasKota Mall which includes both cafes and restaurants (Western and Asian) and a medium-sized grocery. Overall this is a clean hotel and I would definitely stay here again. Be aware that the Superior Room does not include a mini-fridge. For those who like to charge their phone during the night, I also didn't find a wall electrical outlet near the bed night stand.
Stayed 4 nights in Aug 2018

8/10 Good

Low, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient as next to a mall

I checked in almost midnight. Did not get a chance to really enjoy the facilities. In the room there is boiling flask, sugar, cream but I am surprise there is no coffee / tea bags provided. Overall the stay is fine and the reception staff is friendly.
Stayed 1 night in Jul 2018

8/10 Good

DANNY

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night At Santika Hotel

Quite good experience.. but the noise from outside could be heard till the room that made quite diffiicult to sleep well. Service is awesome.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice stay with a mall next to it and easily find food
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Very not recommended

Very dirty and disgusting They provide a used slipper and bed sheet and towel was no longer white.
Stayed 1 night in May 2018

8/10 Good

Li Koon Raymond

Liked: Staff & service
Stayed 4 nights in Mar 2018

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay nothing flashy.

Room was clean, but toilet design including flushing bowl system could be better. Breakfast was great variety, and the mall has many local food choices - it is food galore.
Stayed 2 nights in Feb 2018

8/10 Good

General, Serpong Indonesia

Liked: Cleanliness, property conditions & facilities, room comfort

Basic Stay

Good Hospitality & Friend Hotel Staff... Key Card not so good. Best is the link way to shopping mall.
Stayed 4 nights in Sep 2017

6/10 Okay

Ashok Nath

Disliked: Staff & service, property conditions & facilities, room comfort

Good value for money but too noisy

Good value for money. Breakfast spread is good with lot of local varieties and western options. Too noisy in the night specially road facing rooms.
Stayed 3 nights in Sep 2017