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Grand Mercure Jakarta Kemayoran

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Jakarta

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Photo gallery for Grand Mercure Jakarta Kemayoran

Daily buffet breakfast (IDR 332750 per person)
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Terrace/patio
Lobby lounge, garden views, open daily
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Gym
  • Parking included

Explore the area

View in a map
Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Jakarta, Central Jakarta, 10610
  • Place, Pasar Baru
    ‪18 min walk‬
  • Place, Jakarta International Expo
    ‪2 min drive‬
  • Place, Istiqlal Mosque
    ‪4 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(8 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

Jakarta

Located in Central Jakarta within a mile (2 km) of Jakarta International Expo, Grand Mercure Jakarta Kemayoran is within a few miles (5 km) of other popular sights such as Mangga Dua Square. This 505-room, 5-star hotel has a restaurant, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Jakarta and also close to ITC Cempaka Mas and Jakarta History Museum.

What's nearby

  • Pasar Baru - 18 min walk - 1.0 mile
  • Jakarta International Expo - 2 min drive - 0.9 miles
  • Mangga Dua - 3 min drive - 1.8 miles
  • Istiqlal Mosque - 4 min drive - 2.2 miles
  • National Monument - 9 min drive - 3.1 miles

Getting around

  • Pulomas LRT Station - 9 min drive
  • Jakarta Kemayoran Station - 18 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • ‪Catappa Restaurant - ‬4 min walk
  • ‪Plumeria Bar Lounge - ‬4 min walk
  • ‪Center Stage Club & Karaoke - Grand Mercure - ‬4 min walk
  • ‪Bakso Lapangan Tembak Senayan - MGK - ‬1 min walk
  • ‪The Lynx Jakarta - ‬3 min walk

About this property

Grand Mercure Jakarta Kemayoran

Luxury hotel with a full-service spa connected to a shopping center in Jakarta
At Grand Mercure Jakarta Kemayoran, guests enjoy a full-service spa, karaoke, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (IDR 35000 per stay)—also useful is a shuttle from the airport to the hotel (available 24 hours) for IDR 460000 per vehicle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators, minibars, and electric kettles are other standard amenities. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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DoubleTree by Hilton Jakarta Kemayoran

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  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 60 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 35,000 per stay)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 332,750 for adults and IDR 166,375 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catappa Restaurant
  • Plumeria Lounge

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 332750 for adults and IDR 166375 for children
  • Airport shuttle fee: IDR 460000 per vehicle (maximum occupancy 3)
  • Valet parking fee: IDR 35000 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Grand Mercure Jakarta Kemayoran (opening October 2015)
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta

Frequently asked questions

Is free cancellation available at Grand Mercure Jakarta Kemayoran?

Grand Mercure Jakarta Kemayoran offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Grand Mercure Jakarta Kemayoran?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Jakarta Kemayoran on Oct 11, 2025 start from $60.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Grand Mercure Jakarta Kemayoran?

This hotel is situated in Central Jakarta within a short 17-minute walk of Pasar Baru. You'll also find Grand Indonesia and Mangga Dua within a short drive.

Will I be able to park at Grand Mercure Jakarta Kemayoran?

Yes, self parking is offered for free at the hotel. Valet parking is available for IDR 35,000 per stay. RV/bus/truck parking is also available for guests.

Is there a spa at Grand Mercure Jakarta Kemayoran?

There is a full-service spa available for guests to enjoy and services include massages.

Does Grand Mercure Jakarta Kemayoran feature a casino on the premises?

No, Grand Mercure Jakarta Kemayoran doesn't have a casino.

Is there an indoor pool at Grand Mercure Jakarta Kemayoran?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Grand Mercure Jakarta Kemayoran a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Does Grand Mercure Jakarta Kemayoran have a hot tub?

Yes, this hotel has a spa tub.

Does Grand Mercure Jakarta Kemayoran have a restaurant with a breakfast menu?

Yes, Grand Mercure Jakarta Kemayoran serves buffet breakfast for a surcharge each morning at Catappa Restaurant.

Does Grand Mercure Jakarta Kemayoran allow pets to stay for free?

No, pets aren't allowed at Grand Mercure Jakarta Kemayoran.

Does Grand Mercure Jakarta Kemayoran have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Grand Mercure Jakarta Kemayoran?

The closest major airport to Grand Mercure Jakarta Kemayoran is Halim Perdanakusuma Intl. Airport (HLP), which is 11.6 mi away (36 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 18.3 mi away (39-minute drive).

Are there rooms with balconies that I can book at Grand Mercure Jakarta Kemayoran?

No, there aren't any guestrooms with balconies at Grand Mercure Jakarta Kemayoran.

Does Grand Mercure Jakarta Kemayoran have a wedding venue?

There are wedding services available at Grand Mercure Jakarta Kemayoran if that's in your vacation plans.

Grand Mercure Jakarta Kemayoran Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 226 out of 459 reviews
Rating 8 - Good. 161 out of 459 reviews
Rating 6 - Okay. 38 out of 459 reviews
Rating 4 - Poor. 23 out of 459 reviews
Rating 2 - Terrible. 11 out of 459 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Stayed 1 night in Jun 2025

8/10 Good

Povern

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Kok Chor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is conveniently located to my partners office. Front desk staff is very unstaff. One front desk officer attending to a long queue of check in guest. The remaining staff are hiding inside the staff office. No coordination, no teamwork, no job commitments. Very shameful.
Stayed 2 nights in May 2025

8/10 Good

Fides Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Environment was fantastic but definitely lacking a bit on the breakfast, not the best I've had
Stayed 5 nights in May 2025

8/10 Good

Kok Chor

Business traveler
Liked: Cleanliness, staff & service, amenities
Quiet, easy access toy partner office.
Stayed 2 nights in Apr 2025

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security is good. Only people staying at the same floor can access the elevator with the room key. Pillows are bit dirty. Can hear the traffic
Stayed 2 nights in Apr 2025

8/10 Good

Saul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the lobby área and the swimming pool. The room was comfortable but can use extra items such as body lotion and q tips. Services at the restaurant could be a little faster.
Stayed 4 nights in Apr 2025

10/10 Excellent

Glen, Burleson

Stayed 1 night in Apr 2025

10/10 Excellent

Jozsef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MAHESH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Behzad

Liked: Cleanliness, staff & service, property conditions & facilities
👍great
Stayed 3 nights in Mar 2025

4/10 Poor

katharina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor

This hotel is nowhere near where it needs to be to have this rating. There were a number of things broken, I had no hot water for my whole stay. The service was poor and the food very average. Compared to other hotels of this rating in Jakarta I think this needs to be reconsidered for its rating online.
Stayed 4 nights in Mar 2025

4/10 Poor

david

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I requested a non-smoking room, not even knowing smoking rooms still existed. As soon as we stepped onto our floor, the entire hallway reeked of cigarettes. I hoped our room would be different, but I was wrong—it smelled like an ashtray and was as hot as a sauna. We turned on the AC, but it barely worked. I asked to change rooms, and they moved us to another room on the same floor. Unfortunately, the same issues persisted: the room smelled terrible, was uncomfortably hot, and to make things worse, the bed was full of stains and hairs —absolutely disgusting. Frustrated, I demanded another room. This time, they finally gave me a clean, cold room. But after all the hassle, this was far from an enjoyable stay. Definitely wouldn’t recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay in Jakarta

Nice stay, close to Convention-Expo center.
Stayed 2 nights in Mar 2025

4/10 Poor

katharina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Steve

Business traveler
I requested a non smoking room. Unfortunately there were people smoking in other room on my floor, the whole floor smelled of cigarette because of this, through air conditioning system. This happens all the time at this hotel, management needs to enforce non smoking regulation!!
Stayed 5 nights in Feb 2025

10/10 Excellent

mona

Stayed 2 nights in Jan 2025

10/10 Excellent

Jahja

Stayed 1 night in Dec 2024

8/10 Good

Kok Chor

Business traveler
Liked: Cleanliness, property conditions & facilities
Front desk service still bad due to lack of staff. Waited long time to check in and check out, only one staff is servicing and staff cannot speak English much. The hotel mgmt prefer to do local travellers business rather than oversea.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 2 nights in Nov 2024

8/10 Good

Hardik

Business traveler
Liked: Cleanliness
Good hotel with friendly staff. However, housekeeping service and amenities lower tham expectation. They ran out of iron & ironing boards. They offered to iron but staff took more than 2 hours to accomplish a simple task of ironing 1 shirt. Had a meeting to attend and got the shirt back at the last minute. They had some large government event due to which they got very busy but it was all pre-planned so they should have been better prepared. Also, the area around the hotel is not quite walkable. Even crossing the street to other side is quite a challenge and requires walking a long loop.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very helpful staff and amazing food.
Stayed 1 night in Nov 2024

10/10 Excellent

JEAN PHILIP, Jeddah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for attending nearby exhibitions
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Kemayoran

Stayed 4 nights in Nov 2024

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