Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property
Hotel with free parking, in the vicinity of St. Johns Town Center

Choose dates to view prices

Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

Lobby sitting area
Interior
Studio Suite, 2 Queen Beds | 1 bedroom, desk, laptop workspace, blackout drapes
Front of property
50-inch flat-screen TV with cable channels, TV, streaming services

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
4699 Lenoir Avenue South, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪6 min drive‬
  • EverBank Stadium
    ‪10 min drive‬
  • Jacksonville Naval Air Station
    ‪22 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

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Room options

Standard Room

  • 425 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 425 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • 424 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Hearing Accessible

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Jacksonville

Located in Southside, Candlewood Suites Jacksonville Southpoint by IHG is within a 10-minute drive of popular attractions such as St. Johns Town Center and The Avenues. This 71-room hotel has an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • St. Johns Town Center - 6 min drive - 5.1 miles
  • University of North Florida - 9 min drive - 7.6 miles
  • EverBank Stadium - 10 min drive - 7.8 miles
  • Daily's Place - 10 min drive - 7.8 miles
  • Jacksonville Naval Air Station - 22 min drive - 16.4 miles

Getting around

  • San Marco Station - 11 min drive
  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 32 min drive

Restaurants

  • ‪Dave & Buster's - ‬3 min drive
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

Candlewood Suites Jacksonville Southpoint by IHG

Hotel with free parking, in the vicinity of St. Johns Town Center
Guests of Candlewood Suites Jacksonville Southpoint by IHG have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Kitchens, refrigerators, and microwaves are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total (45 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 5:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Hotel
Extended Stay America Lenoir Hotel Jacksonville Avenue South
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Avenue South
Hotel Extended Stay America - Jacksonville - Lenoir Avenue South
Southpoint Suites
Candlewood Suites Jacksonville Southpoint by IHG Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Suites Jacksonville Lenoir Ave South
Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Frequently asked questions

Is free cancellation available at Candlewood Suites Jacksonville Southpoint by IHG?

Candlewood Suites Jacksonville Southpoint by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites Jacksonville Southpoint by IHG?

As of Jun 11, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Jacksonville Southpoint by IHG on Jun 12, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Candlewood Suites Jacksonville Southpoint by IHG?

This hotel is situated in Southside, close to St. Johns Town Center, Jacksonville Naval Air Station, and EverBank Stadium. You'll also find Dog Wood Park of Jacksonville and Orange Park Place Shopping Center within a short drive.

Will I be able to park at Candlewood Suites Jacksonville Southpoint by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites Jacksonville Southpoint by IHG include a casino on the premises?

No, Candlewood Suites Jacksonville Southpoint by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Jacksonville Southpoint by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 5:00 PM.

Is Candlewood Suites Jacksonville Southpoint by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and streaming services as well as an outdoor pool.

Are there hot tubs at Candlewood Suites Jacksonville Southpoint by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Jacksonville Southpoint by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Jacksonville Southpoint by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Jacksonville Southpoint by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Candlewood Suites Jacksonville Southpoint by IHG for a fee of USD 25.00 per pet, per night.

Does Candlewood Suites Jacksonville Southpoint by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Candlewood Suites Jacksonville Southpoint by IHG?

The closest major airport to Candlewood Suites Jacksonville Southpoint by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 11.9 mi away (20 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 23.5 mi away (32-minute drive).

Are there rooms with balconies at Candlewood Suites Jacksonville Southpoint by IHG?

No, at Candlewood Suites Jacksonville Southpoint by IHG, there aren't any guestrooms that list a balcony.

Candlewood Suites Jacksonville Southpoint by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 51 reviews
Rating 8 - Good. 4 out of 51 reviews
Rating 6 - Okay. 1 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Raphael

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed customer!!!

We will put on the third floor and as soon as you stepped out of the elevator, it had a horrible odor of urine and feces. I immediately went down to the front desk to let the young lady know about it. Nothing was ever done, and my husband ended up talking to one of the janitors guys that worked there that were doing the cleaning. And he informed my husband that that was an elderly lady that lived on the floor and they have been there for a while and that she had used the restroom on the carpet quite a few times and that the hotel was aware of it. Now this was my second time staying there and the first time was absolutely wonderful. So that’s why I chose to stay there again. And had planned on staying there at least 3 to 4 more times because my son plays with the Jacksonville sharks and it was a pleasant place to stay. As well be close to where we need to be to get to his games. But after this last visit, I will not be staying there again. Because I feel that I paid too much money to have to walk into a hallway and smell that for over four days and absolutely nothing be done about it. And if you were already aware of the situation, then you shouldn’t have never put guest on that floor, much. And when I came and told you about it, you acted like you had no idea what I was talking about. Very disappointed with this last visit. So I will be looking for somewhere else to stay from here on out.
Stayed 3 nights in Jun 2025

8/10 Good

Rita

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Room was large and for the most part clean but floors were terribly dirty. Could not walk without socks
Stayed 1 night in Jun 2025

8/10 Good

Roshell

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
U can’t really cook in the kitchen the hot plates don’t get hot enough and cut off if they get to hot I really thinks this needs attention other than that my stay was awesome
Stayed 3 nights in Jun 2025

10/10 Excellent

Kolton

Business traveler
Liked: Cleanliness, property conditions & facilities
Check-in took way too long, but otherwise my stay was great. The area around the hotel isn’t the best, but the room was clean, comfortable, and quiet. I’d consider staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcia F., jacksonville

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
love it here very convenient and the staff is so nice and accommodating
Stayed 2 nights in May 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newy remodeled . It had a cute kitchenette if you want to cook.
Stayed 1 night in Jun 2025

10/10 Excellent

Lazeric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. I was allowed to check in early. The rooms were very clean and well-appointed. I slept well and had a great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property was very clean, our room was very spacious and loved the amenities including laundry and the kitchenette and the extra sitting room space. Would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Tanja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in May 2025

10/10 Excellent

Loretta

The room was clean and the property was as well the pool needs
Stayed 2 nights in May 2025

2/10 Terrible

Victoria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel smelled in the elevator (a combo of pee and febreze) and the room smelled like sewer gas
Stayed 2 nights in May 2025

10/10 Excellent

Marcia F.

Liked: Cleanliness, amenities, property conditions & facilities
the staff is very accommodating the hotel rooms are completely remodeled and modernized. 10/10 would definitely stay again
Stayed 10 nights in May 2025

10/10 Excellent

alisa

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in May 2025

2/10 Terrible

Anthony E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon check in found roaches in first room, bed broke in second room. The smell of sewage in our room. Dirty floors and trash in hallways. The lobby floors seemed to never be a priority, because they never mopped them, for as much I could see. I loved the location but hated my choice in hotels.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Very clean room and spacious room and friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Amazing people and very clean
Stayed 1 night in May 2025

10/10 Excellent

Nettie

Liked: Cleanliness, amenities, property conditions & facilities
Great location & very clean
Stayed 1 night in May 2025

8/10 Good

Latoya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was one of the nicest places I’ve stayed at. The only issue was the water pressure in the shower.
Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No issues

Stayed 2 nights with my husband and 2 kids, loved the open room suite, everything worked properly, pool was nice
Stayed 2 nights in May 2025

10/10 Excellent

Stacy

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great price. Would stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The fully stocked kitchen was a nice surprise. Literally forks, knives, and even cups!
Stayed 7 nights in May 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay
Stayed 1 night in May 2025

2/10 Terrible

Christopher

Stayed 1 night in May 2025