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Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property
Hotel with free parking, in the vicinity of St. Johns Town Center

Choose dates to view prices

Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

Lobby lounge
Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio Suite, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby sitting area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4699 Lenoir Avenue South, Jacksonville, FL, 32216
  • Place, Saint Vincent's Medical Center Southside
    ‪2 min drive‬
  • Place, Dog Wood Park of Jacksonville
    ‪2 min drive‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(29 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Terrace/patio

Studio Suite, 2 Queen Beds

7.4 out of 10
Good
(18 reviews)
  • 424 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible) | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Accessible (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

One-Bedroom King Suite

  • Sleeps 2

Queen Studio Suite

  • Sleeps 2

Studio Suite with Two Queen Beds

  • Sleeps 4

Queen Studio Suite With Sofa Bed

  • Sleeps 4

Queen Studio Suite-Communication Accessible

  • Sleeps 2

View all photos for Studio King Suite With Mobility Accessible Tub

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Studio King Suite With Mobility Accessible Tub

  • Sleeps 2

Studio Suite With 1 King Bed And Communications Mobility Accessible Tub

  • Sleeps 2

1 Queen Studio Suite Communications Accessible Sofa Bed

  • Sleeps 4

Studio With Two Queen Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

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About the neighborhood

Jacksonville

Located in Southside, Candlewood Suites Jacksonville Southpoint by IHG is within a 10-minute drive of popular attractions such as St. Johns Town Center and The Avenues. This 71-room hotel has an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Saint Vincent's Medical Center Southside - 2 min drive - 1.0 mile
  • Dog Wood Park of Jacksonville - 2 min drive - 2.1 miles
  • St. Johns Town Center - 6 min drive - 5.1 miles
  • Mayo Clinic Florida - 14 min drive - 11.8 miles
  • Jacksonville Naval Air Station - 23 min drive - 22.1 miles

Getting around

  • San Marco Station - 11 min drive
  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 32 min drive

Restaurants

  • Chick-fil-A
  • McDonald's
  • Cracker Barrel
  • Whataburger
  • Applebee's Grill + Bar

About this property

Candlewood Suites Jacksonville Southpoint by IHG

Hotel with free parking, in the vicinity of St. Johns Town Center
Guests of Candlewood Suites Jacksonville Southpoint by IHG have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Kitchens, refrigerators, and microwaves are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total (45 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 5:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Hotel
Extended Stay America Lenoir Hotel Jacksonville Avenue South
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Avenue South
Hotel Extended Stay America - Jacksonville - Lenoir Avenue South
Southpoint Suites
Candlewood Suites Jacksonville Southpoint by IHG Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Suites Jacksonville Lenoir Ave South
Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Frequently asked questions

Is free cancellation available at Candlewood Suites Jacksonville Southpoint by IHG?

Candlewood Suites Jacksonville Southpoint by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Candlewood Suites Jacksonville Southpoint by IHG?

This hotel is situated in Southside, close to St. Johns Town Center, Jacksonville Naval Air Station, and EverBank Stadium. You'll also find Dog Wood Park of Jacksonville and Orange Park Place Shopping Center within a short drive.

Is parking available on site at Candlewood Suites Jacksonville Southpoint by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites Jacksonville Southpoint by IHG include a casino on the premises?

No, Candlewood Suites Jacksonville Southpoint by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Jacksonville Southpoint by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 5:00 PM.

Is Candlewood Suites Jacksonville Southpoint by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and streaming services as well as an outdoor pool.

Are there hot tubs at Candlewood Suites Jacksonville Southpoint by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Jacksonville Southpoint by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Jacksonville Southpoint by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Jacksonville Southpoint by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Candlewood Suites Jacksonville Southpoint by IHG for a fee of USD 25.00 per pet, per night.

Does Candlewood Suites Jacksonville Southpoint by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Candlewood Suites Jacksonville Southpoint by IHG?

The closest major airport to Candlewood Suites Jacksonville Southpoint by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 11.9 mi away (20 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 23.5 mi away (32-minute drive).

Are there rooms with balconies at Candlewood Suites Jacksonville Southpoint by IHG?

No, you won't find guestrooms with balconies at Candlewood Suites Jacksonville Southpoint by IHG.

Candlewood Suites Jacksonville Southpoint by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 314 reviews
Rating 8 - Good. 45 out of 314 reviews
Rating 6 - Okay. 14 out of 314 reviews
Rating 4 - Poor. 7 out of 314 reviews
Rating 2 - Terrible. 16 out of 314 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tariq

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very huge room eith the kitchenette which was very convenient for my needs. Love the tv that i can access my streaming services.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alyssa

Stayed 1 night in Sep 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay and would definitely stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tanja

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were roaches in our room hair all over our bath towels. When I called down to the front desk she told me she couldn’t switch rooms due to it being fully booked and to talk to the manager in the morning. I did and the manager said she will have to get with Expedia and call me and let me know. I still have not heard back from her. Very poor customer service and dirty hotel. Disappointing and then to not have any compensation is unacceptable!
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Found a black curly hair on our white supposed to be clean towel in the bathroom and the bathroom floor was dirty gross Upon entering our room, it was 90° but on the other side, the AC cooled it down to below 68 in a couple hours
Stayed 1 night in Oct 2025

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Oct 2025

10/10 Excellent

Tyrone or Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here whenever Im in town the location is perfect . close to downtown,the Avenues ,Towncenter and Southside . Clean quiet. And the staff is friendly and Helpful.Ms.Nicole is an Angel .I will defiantly return
Stayed 4 nights in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Dutch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Shannon

Stayed 1 night in Oct 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
My first night there the towels had hair on them. I told the front desk, they gave me new clean towels with no hair. The upstairs people made a lot of noise, I told the front desk but nothing happened. When I first walked in bathroom stunk and didn’t seem too clean but the rest of the room was very clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Fevelys

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and staff very friendly and helpful
Stayed 2 nights in Oct 2025

8/10 Good

Troy, Bonita Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Gym, Pool
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out it was a great stay. Staff was friendly and the pantry available was top notch!
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie, Pompano Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Professional Staff. Close to Towne Center for shopping and restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Billy

Stayed 1 night in Sep 2025

8/10 Good

Squire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 4 nights in Sep 2025

10/10 Excellent

liset

Stayed 2 nights in Sep 2025

2/10 Terrible

Josephine

I’m disappointed because I didn’t stay 9/26-9/28 and got charged I stay Labor Day weekend for a funeral for my sister my dates was changed and I still got charged this was not right and it overdraft my account
Stayed 2 nights in Sep 2025

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean overall although the hallway had a moldy smell
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

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