Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Free daily buffet breakfast
Premium bedding, pillowtop beds, in-room safe, desk
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
53 Jefferson Road, Jacksonville, FL, 32225
  • University of North Florida
    ‪5 min drive‬
  • St. Johns Town Center
    ‪7 min drive‬
  • Mayo Clinic Florida
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(39 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Located in Arlington within 2 miles (3 km) of Regency Square Mall, Holiday Inn Express and Suites Jacksonville East by IHG is within a few miles (5 km) of Jacksonville Arboretum and Gardens. This 101-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • University of North Florida - 5 min drive - 4.4 miles
  • St. Johns Town Center - 7 min drive - 5.9 miles
  • Jacksonville Cruise Terminal - 11 min drive - 9.3 miles
  • EverBank Stadium - 12 min drive - 7.9 miles
  • Mayo Clinic Florida - 14 min drive - 12.3 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪Grinders American Diner - ‬14 min walk
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Ole Mexican Restaurant - ‬2 min drive
  • ‪Krystal - ‬20 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Hotel in Jacksonville with free breakfast and a fitness center
Guests of Holiday Inn Express and Suites Jacksonville East by IHG enjoy a gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to November.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Holiday Inn Express and Suites Jacksonville East by IHG.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Frequently asked questions

Is free cancellation available at Holiday Inn Express and Suites Jacksonville East by IHG?

Holiday Inn Express and Suites Jacksonville East by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express and Suites Jacksonville East by IHG?

As of Sep 14, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Jacksonville East by IHG on Sep 21, 2025 start from $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn Express and Suites Jacksonville East by IHG?

This hotel is situated in Arlington, close to St. Johns Town Center, UNF Arena, and Regency Square Mall. You'll also find Jacksonville Arboretum and Gardens and Wilson Center For the Arts within a short drive.

Will I be able to park at Holiday Inn Express and Suites Jacksonville East by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express and Suites Jacksonville East by IHG include a casino?

No, Holiday Inn Express and Suites Jacksonville East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express and Suites Jacksonville East by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 10:00 PM and the seasonal pool is normally open from March until November.

Is Holiday Inn Express and Suites Jacksonville East by IHG good for couples?

Amenities that appeal to couples at this hotel include in-room massages, a pillowtop mattress, and free Internet access.

Are there hot tubs at Holiday Inn Express and Suites Jacksonville East by IHG?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express and Suites Jacksonville East by IHG have a restaurant that serves breakfast?

Holiday Inn Express and Suites Jacksonville East by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express and Suites Jacksonville East by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express and Suites Jacksonville East by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express and Suites Jacksonville East by IHG?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Holiday Inn Express and Suites Jacksonville East by IHG?

The closest major airport to Holiday Inn Express and Suites Jacksonville East by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is within a mile. Another top airport is Jacksonville International Airport (JAX), which is located 17.8 mi away (23-minute drive).

Are there rooms with balconies at Holiday Inn Express and Suites Jacksonville East by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express and Suites Jacksonville East by IHG.

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 498 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marilen, Walterboro

Stayed 1 night in Jun 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anna, Cincinnati

Stayed 1 night in Jun 2025

6/10 Okay

Allan

Just fine
Stayed 1 night in Jun 2025

2/10 Terrible

Chelsea, indian springs

Traveled with family
Shortage of towels, bell cart for luggage is broke. Staff was friendly but not provided with items needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Moises

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Margarita

Liked: Cleanliness, property conditions & facilities, room comfort
Stop with the pancake experiment.....awful. Go back to waffles
Stayed 4 nights in May 2025

8/10 Good

Krista

Stayed 1 night in May 2025

8/10 Good

Anamary

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Overall, property is centrally located close to St. Johns Town Center. The rooms show wear. The soap and toiletries from Dove are nice. The breakfast is good with many options. Gave it a 4 for cleanliness.
Stayed 1 night in May 2025

10/10 Excellent

Sammy Guillermo Valdivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and I recommend it 100%.
Stayed 1 night in Feb 2025

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and I recommend it 100%.
Stayed 1 night in May 2025

6/10 Okay

ANGELINA

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Cons: Cleaners do poor job cleaning the room, public bathroom tissue paper doesn’t get refilled, not enough towels in the room, slow elevators Pros: breakfast was good, gym was clean, good pillows
Stayed 2 nights in May 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Alfred

Traveled with partner
Liked: Cleanliness
Once again, staff make a difference. From the check in to the check out, the staff was helpful and full of insight. This made my stay much better since i had a very tight schedule. The amenities available were not that many but someone put in the research to hit the average need of consumers. The issue I have in the maintaining of the bathroom. The shower head had low pressure. I'm guessing that is from the calcium build up on the shower head. There was also green corrosion on the shower heads. In the room itself, a decent amount of tech assisted items were very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Bobbie, Independence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D the front desk guy was the best!!!
Stayed 2 nights in May 2025

10/10 Excellent

Marlon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to alot of late night eaters
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean and the staff was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk was so nice and helpful! The room was big, very clean, and hotel hallways were nice and quiet. Will definitely be returning!
Stayed 1 night in May 2025

10/10 Excellent

TAMARA

Stayed 4 nights in Apr 2025

8/10 Good

Emily, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We decided to stay at a hotel for the night because we were having some issues with our water at the house and we all needed to get a shower. We stayed in room 207. Was a little disappointed when the tub wouldn’t drain after our showers.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Myranda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and very welcoming
Stayed 2 nights in May 2025