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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

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Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Free daily buffet breakfast
Exterior detail
Premium bedding, pillowtop beds, in-room safe, desk
Meeting facility
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
53 Jefferson Road, Jacksonville, FL, 32225
  • Place, Regency Square Mall
    ‪3 min drive‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Place, Mayo Clinic Florida
    ‪13 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(39 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Exterior

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

Jacksonville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 834 reviews
$97 nightly
The price is $110
Dec 21 - Dec 22
Total with taxes and fees
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

About the neighborhood

Jacksonville

Located in Arlington within 2 miles (3 km) of Regency Square Mall, Holiday Inn Express and Suites Jacksonville East by IHG is within a few miles (5 km) of Jacksonville Arboretum and Gardens. This 101-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Regency Square Mall - 3 min drive - 1.9 miles
  • St. Johns Town Center - 6 min drive - 5.9 miles
  • EverBank Stadium - 12 min drive - 7.9 miles
  • Mayo Clinic Florida - 13 min drive - 12.3 miles
  • Mayport Naval Station - 14 min drive - 11.1 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪Grinders American Diner - ‬14 min walk
  • ‪Hook Fish and Chicken - ‬9 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Krystal - ‬20 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Hotel in Jacksonville with free breakfast and a fitness center
Guests of Holiday Inn Express and Suites Jacksonville East by IHG enjoy a gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Jacksonville - South by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 899 reviews
$99 nightly
The price is $112
Dec 19 - Dec 20
Total with taxes and fees
Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to November.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Holiday Inn Express and Suites Jacksonville East by IHG.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Frequently asked questions

Is free cancellation available at Holiday Inn Express and Suites Jacksonville East by IHG?

Holiday Inn Express and Suites Jacksonville East by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see near Holiday Inn Express and Suites Jacksonville East by IHG?

This hotel is situated in Arlington, close to St. Johns Town Center, UNF Arena, and Regency Square Mall. You'll also find Jacksonville Arboretum and Gardens and Monument Pointe Shopping Center within a short drive.

Will I be able to park at Holiday Inn Express and Suites Jacksonville East by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express and Suites Jacksonville East by IHG include a casino?

No, Holiday Inn Express and Suites Jacksonville East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express and Suites Jacksonville East by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 10:00 PM and the seasonal pool is normally open from March until November.

What do couples enjoy most about Holiday Inn Express and Suites Jacksonville East by IHG?

Amenities that appeal to couples at this hotel include in-room massages, a pillowtop mattress, and free Internet access.

Does Holiday Inn Express and Suites Jacksonville East by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express and Suites Jacksonville East by IHG have a restaurant that serves breakfast?

Holiday Inn Express and Suites Jacksonville East by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express and Suites Jacksonville East by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express and Suites Jacksonville East by IHG though service animals are welcome.

Does Holiday Inn Express and Suites Jacksonville East by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Holiday Inn Express and Suites Jacksonville East by IHG?

The closest major airport to Holiday Inn Express and Suites Jacksonville East by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is within a mile. Another top airport is Jacksonville International Airport (JAX), which is located 17.8 mi away (23-minute drive).

Can I book a room with a balcony at Holiday Inn Express and Suites Jacksonville East by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express and Suites Jacksonville East by IHG.

Reviews

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 512 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

Reviews

10/10 Excellent

Sean

Stayed 1 night in Jun 2025

10/10 Excellent

RANDY BENTON

Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Clean room and friendly staff.
Stayed 3 nights in Aug 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Property conditions & facilities
The first room I was put it didnt have a working door. Than I was moved to a different room. That one was fine but very musty. The room was damp and felt disgusting. The breakfast staff hardly spoke english and had a hard time assisting me. The property overall was fine otherwise.
Stayed 5 nights in Aug 2025

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintained outside was clean as well could use more lighting in parking lot only issue i thought that needed to be addressed
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

tammi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to all location!
Stayed 2 nights in Aug 2025

2/10 Terrible

Anastasia

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not know there was an animal fee as this website just states "pet friendly" so we stayed with our two small dogs. I received a phone call on the second day stating we needed to pay the 80$ for the dogs which we had no problem doing once we got back to the hotel. Once we arrived to the hotel we found that we were locked out of our room with all our belongings inside because we hadn't paid this fee that we weren't even aware of . This management group is ridiculous and has no tact. I will NEVER stay at this hotel again. We were there to collect a dead family members ashes and these low life's made the experience even worse. They were so unprofessional and disgusting.
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Making reservation, checking in & checking out was easy. Room was in 4th floor. Room was right beside the elevator (noise did not bother us), ice/vending machine did not work, went to 1st floor to get ice, no ice machine had to go to 2nd or 3rd floor for ice. Breakfast was very good, parking was safe.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

ella

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jenna

Stayed 1 night in Jun 2025

10/10 Excellent

Serghei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable room Welcoming stuff
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Candrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very much needed. The beds slept wonderful, the tub was cleaned, and the room smelled nice. The breakfast was decent, but it got the job done for the morning. Definitely will stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice stay. Staff was helpful and courteous
Stayed 1 night in Aug 2025

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed the breakfast. It was very good!
Stayed 1 night in Aug 2025

6/10 Okay

Joy

Traveled with family and small children, Traveled with partner
Liked: Staff & service
breakfast was clutch
Stayed 3 nights in Jul 2025

2/10 Terrible

Dimitrios

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Dana W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great one night stay before leaving out on cruise. The room was clean, staff was friendly and accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a reservation for a king bed with accessible tub. We got a roll in shower and the water goes on the bathroom floor. Whenever we make a hotel reservation for an accessible room we never get it.
Stayed 1 night in Jul 2025

10/10 Excellent

Hiraida

Stayed 1 night in Jul 2025

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